RSA Group Reviews

Updated October 4, 2014
Updated October 4, 2014
76 Reviews
3.4
76 Reviews
Rating Trends

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Approve of CEO
RSA Group Chief Executive Officer Stephen Hester
Stephen Hester
24 Ratings

Review Highlights

Pros
  • Great work life balance (flexible working, flexidays, no long hours/being seen culture) (in 9 reviews)

  • Great people, there is almost always someone there to help you when you have questions (in 4 reviews)


Cons
  • Lots of red tape but with the new strategies coming in this is starting to change for the better and and new process updated everyday (in 3 reviews)

  • Constant threat of redundancy and not enough staff to do the job we have to do in many departments (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    More good times then bad!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at RSA Group full-time (more than 8 years)

    Pros

    Great staff and a fantastic atmosphere!

    Cons

    Terrible systems and to much change ie, shifts, management etc

    Advice to ManagementAdvice

    Continue doing the great stuff you're doing and stop trying to change the world overnight

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    On the decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Leader in Sunderland, North East England, England (UK)
    Former Employee - Customer Service Leader in Sunderland, North East England, England (UK)

    I worked at RSA Group part-time (more than 10 years)

    Pros

    Some fantastic highly skilled staff who really want to do a great job.
    Successes are celebrated locally, good rates of pay. Always trying to move forward.

    Cons

    Front line staff are under appreciated. Budgets are embarrassing for the contact centre front line in comparison to all other areas of RSA.
    Systems unbelievable - they could be the nail in the coffin.

    Advice to ManagementAdvice

    It's good to move forward and build on what you have but when the foundations are not stable that's dangerous! You have a lot of worried staff who don't feel valued and leaders don't feel like their being listened to. I had 16 wonderful years at RSA, More Than . I want to see the company do well but currently it feels like a sinking ship. It's good to get rid of the dead wood but when your loosing the good staff it's time to worry.

    Approves of CEO
  3.  

    8 years and still enjoying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Manager in Peterborough, England (UK)
    Current Employee - Customer Manager in Peterborough, England (UK)

    I have been working at RSA Group full-time (more than 8 years)

    Pros

    Great people, everydays a bit different, there is a constant push for improvements and ability to do your best .

    Cons

    High turn over of staff due to wages being low within the market at level 5/6

    Advice to ManagementAdvice

    People count and def keep investing in them.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Been there 15 years and overall a very good, ethical employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Underwriter
    Current Employee - Commercial Underwriter

    I have been working at RSA Group full-time (more than 10 years)

    Pros

    Not the most generous payers but a good overall package including pension scheme and flexible benefits once you've been there over a year

    Cons

    Constant threat of redundancy and not enough staff to do the job we have to do in many departments

    Advice to ManagementAdvice

    Give staff more opportunity to have their say and increase holidays the longer you've been there - plus increase the 25 year service award and the travelling evening meal allowances- they've not increased for years!!!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RSA Group full-time

    Pros

    Good benefits and bonus packages with the possibility of flex

    Cons

    A lot of change going on at the moment

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great working in a company with over 300 years of history

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in London, England (UK)
    Current Employee - Project Manager in London, England (UK)

    I have been working at RSA Group full-time (more than 3 years)

    Pros

    A business with a great history that goes back to the start of insurance. Enormous passion amongst people for the customer and to try and do the right thing. People are very nice and work well in the community and allows a lot of flexibility.

    Cons

    There has been a tendency to focus on 'change programme' to make the business more up to date which either investing millions in computers or focussing on small things to reduce costs. Neither work. Needs a shake up to focus only on the customer to deliver value for the share holders.

    Advice to ManagementAdvice

    Stop thinking that investing millions in wasteful projects will help the company. Listen to your people and do lots of small incremental changes!

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great place to work in and opportunities are abundant!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at RSA Group full-time (more than 3 years)

    Pros

    They care about their staff.
    Genuinely supportive if you are ambitious and managers will help you to get other internal jobs if you are looking to grow.
    If you want exposure, you can certainly get it and the execs will give you the time of the day if you genuinely have some ideas.
    Great people and can offer a good work life balance if that is what you want, also lot's of work to do if you want to be successful.
    I learned a lot and have recommended the place and brought people in.

    Cons

    For a 300 year old company there is too much "Short-term ism" and very tactical. They think about the problem now and run around like headless chickens solving the immediate issue and the the year after have the goldfish moment and re start again with the same issues. Systems can be be quite bad at the best of times.

    Advice to ManagementAdvice

    Please let us also do some strategic planning, and let's have a five year road map rather than just encourage people to only do tactical things.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Underwriter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RSA Group full-time

    Pros

    Typical UK style
    International Company
    Well company environment
    Good staff relationship and good labor union

    Cons

    conservative style
    Inefficient operation system
    Slow growth

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great Security and fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Performance Improvement Analyst in Sunderland, North East England, England (UK)
    Current Employee - Performance Improvement Analyst in Sunderland, North East England, England (UK)

    I have been working at RSA Group full-time (more than 10 years)

    Pros

    Safe and fun job with lots of challenges

    Cons

    limited future prospects outside of head office

    Recommends
    Neutral Outlook
  11. 1 person found this helpful  

    Good place to work at, but a little conservative.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RSA Group full-time (less than an year)

    Pros

    Stable, many chances of development and trainings oppotunities with less stress.

    Cons

    Strict risk control and conservative risk appetite forms tough internal communication.

    Advice to ManagementAdvice

    This is what RSA is, no comment.

    Recommends
    Positive Outlook
    Approves of CEO

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