RWE npower

  www.rwenpower.com
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RWE npower Reviews

Updated Jun 24, 2014

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All Employees Current Employees Only

2.9 19 reviews

50% Approve of the CEO

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Paul Massara

(4 ratings)

47% of employees recommend this company to a friend
19 Employee Reviews
in
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Rubbish

    Forecasting Analyst (Former Employee) Oldbury, West Midlands, West Midlands, England (UK)

    Pros9-5 job - no overtime.

    ConsVery political ex civil service organsiation - lack of communication and vision.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Organisation with a challenging program to merge separate businesses, but failing to consider staff in this process.

    Support Analyst Programmer (Former Employee) Birmingham, England (UK)

    ProsStarted out as the MEB at which time it was a good place to work, flexible and trusting and empowering people to get work done. Some of the flexibility remained once RWE had taken over

    ConsPoor people management. Virtually zero training (none in 5 years). Poor feedback and lack of recognition for any effort put in. Happy to try and bully people into worse contracts with demotions. Unable to trust staff, or allow anything to be done without large amounts of paperwork. Slow to respond to other areas of the business, and virtually unresponsive to the individual staff. Tried to rely on self justified bonus schemes which left those with poor self confidence at a disadvantage while pushing those with a high self opinion into telling lies to justify their bonus.

    Advice to Senior ManagementListen to staff and try to use staff in areas in which they are suited (both technically and emotionally). For example, come up with a non management career progression ladder, to avoid forcing those who have no people skills going into management to get a pay rise. Attempt to treat people fairly.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    CSA

    Customer Advisor - Billing (Former Employee) Stoke-on-Trent, England (UK)

    Prosthe office is a nice place to work with your team,

    Consthey have sent all our work over seas and closed down a site that would deal with all the mess up that would happen with them billing customers

    Advice to Senior Managementna

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    employees are told they are valued but command and control is still very much in charge

    Anonymous Employee (Former Employee)

    Prosgood development opportunities and room to move around the business. Lots of good people at grass roots level create a good working atmosphere in local teams

    Conslots and lots of change over the past few years has meant that there was hardly any time to catch your breath and any thought of putting people first and valuing them whilst all this has been going on all but went out the window. There is good intent at senior level but the values and behaviours that go on the wall aren't the ones displayed by many managers, who appear to take a 'do as i say not as i do' approach. All in all leaving you feeling worthless with very little to offer professionally.

    Advice to Senior ManagementManage poor performance throughout the organisation. Not just at grass roots level but with managers who make their employees life so unhappy that they don't want to do a good job for you. Perhaps introduce compulsory 360 degree feedback for managers as well as employees.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Haphazard, political and poorly organised.

    Anonymous Employee (Current Employee) Worcester, England (UK)

    ProsBenefits and pay are above average for tech role.

    Good colleagues to work with at ground level, some of which are highly talented and underrated.

    Some improvements to delivery areas in recent times.

    ConsSenior Management not understanding their sub-teams treating them in a broad brush manner with edicts, showing inflexibility and lack of understanding especially of how technical teams work.

    Highly politicised, focusing on what the perception of the team is to other departments.

    Feels like a lack of trust in their staff to do the job.

    Poor planning, with unreasonable expectations of delivery in some areas.

    Constant Reshuffles / restructuring make the working environment feel uneasy and people demoralised.

    Management and teams not communicating vertically or horizontally, with a lack of understanding or overview of what each team does.

    there's a high turnover of permanent technical staff. Most seem to leave within a 12-18 month window, leaving one or two teams under-resourced and difficult to hire for. Contractors seem to wield more power and are treated better than permanent staff in some areas.

    Advice to Senior ManagementPlease start treating people as humans, not as just a place in an org chart.

    Understand more about how a delivery can happen within a team if you treat them as adults not children. Place your trust in your staff more to deliver and support them positively.

    So long as the team delivers, it's all that matters. It should not be about how the outside view to other departments is. Good results will speak for themselves, so communicate genuine success.

    Admit when things aren't going as well as you'd like, and communicate in an open and honest fashion if this is the case, not sweeping it under the carpet.

    Make concerted effort to positively retain your staff by engaging with them in a sincere fashion. We're all trying to achieve the same thing for the greater good of the company and customer.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good people doing their best despite lack of leadership

    Anonymous Employee (Former Employee) Worcester, England (UK)

    ProsIn general my experience was of a co-operative environment, with colleagues keen to help each other, and do a good job.
    Before the recession led to cut-backs, they placed great emphasis on putting on genuinely inspirational events where directors would present their review of progress.

    ConsSome significant mismatches in physical environment and culture between the many sites, so that the experience of staff and their perception of the Company will vary dependent on their location.
    Similarly, leadership from above was very dependent on department/site.

    Advice to Senior ManagementIt was the worst kept secret in the world that senior team members didn't get on with each other and/or didn't want the jobs they have ended up with - even if that is the case you should be inspiring and leading your people, and presenting a united front.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Respect your people, they are the company

    Anonymous Employee (Current Employee) Birmingham, England (UK)

    ProsExcellent leadership and management programmes, great opportunities to work across many sectors of the business and the people are dedicated and willing to make the company customer focused.

    ConsLack of strategy and communication from the top as the company continues to restructure, cut costs and off shore key customer touch points to India. Poor IT infrastructure, agile working,and long commuting times is not enabling staff to perform at their best.

    Advice to Senior ManagementThe company will only be successful through the people it employs. It needs strong leadership, a clear strategic direction and honest communication with its people.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Good while it lasted

    Project Manager (Former Employee) Leeds, England (UK)

    ProsGood rewards package; salary, pensions, holiday, site facilities etc
    Lots of work to be done in a changing and challenging environment

    ConsCompany restructuring has caused some co-lateral damage; dissatisfied employees and a management structure that is not working (yet)
    Role of PM has been downgraded

    Advice to Senior ManagementWork with customer to say 'No' to 3rd party costs
    Review operating structure and ensure correct number of resources employed doing the required tasks

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Interesting industry

    Senior Consultant (Current Employee) London, England (UK)

    ProsChange is coming and culture is changing

    ConsIndustry is always under criticism

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Some great managers but also some poor managers

    Customer Advisor (Former Employee) Stoke-on-Trent, England (UK)

    ProsThe new culture that the company CEO Paul Massara has roled out alongside the customer transformation programme is definitely the way forward. This new look at how the business approaches its customers will enhance the comapnys reputation and help it to retain the existing and new customers it works hard to maintain.

    ConsThe staff are complacent and change resistant. Management have a tendancy to Silo channels of workloads, instead of thinking end to end solutions. The chain of communications has been aided recently with skip level meetings, but the changes being roled out are being met by resistant staff due to failed previous role outs, and communication battles outside of the skip level meetings.

    Advice to Senior ManagementThe discipline of staff at one particular site is very minimal and the feeling that people are allowed to get away with unnacepable behaviours breeds more and more staff who think this way. A stricter management role needs to start dealing with the people who turn up to get paid ratherthan those who turn up to do the best for the customers. Less hierarchy is needed to be able to get issues dealt with at lower levels. Hr need to be more involved and the union less so.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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