Rackspace
3.7 of 5 443 reviews
www.rackspace.com San Antonio, TX 5000+ Employees

Rackspace Reviews

These reviews contributed towards 2012's Best Places to Work recognition. See ratings and reviews for all time.

32 Employee Reviews
in

Review Highlights

Pros:
  • "Culture is amazing and I've never had more a better work/life balance"
    in 22 reviews
  • "Work environment and dedication to Racker communication"
    in 28 reviews
Cons:
  • "Middle management is the worst I've seen in my career in most departments"
    in 28 reviews
  • "Work life balance can be a challenge - not nearly as bad as Amazon"
    in 10 reviews
  • Show more review highlights

Reviews

    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    3 people found this helpful  

    It's still great despite losing some of the culture that made it special.

    Anonymous Employee (Current Employee)
    San Antonio, TX

    ProsExcellent work/life balance.
    Talented Rackers are recognized and developed quickly.
    Management is mostly receptive to ideas.
    There's a lot of flexibility in career pathing.
    It's a generally friendly and respectful environment.

    ConsThe company has had growing pains which have stifled some of the culture and innovation.
    Management is slow to get rid of low-performing Rackers, which causes a drain on morale for high-performers.

    Advice to Senior ManagementIn order for the company to flourish long-term, it has to be more agile. Automation should be priority number one.

    Middle Management needs to be more decisive and start cutting the dead weight employees. It causes disengagement for the people that actually care when there is no discipline for repeated underperformance.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Working here is truly like working with "Friends and Family"!

    Windows Systems Administrator II (Current Employee)
    San Antonio, TX

    ProsWorking here is like working with a big extended family. Everyone treats you with respect and concern. If you need any help or advice, your teammates are always there for you.

    ConsThe pay could always be higher. Everyone thinks that wherever they work. I do feel that Rackspace is a little below the average though.

    Advice to Senior ManagementYes, your Rackers are the source of your Fanatical Support. We are the secret sauce! The salary pool could use a pretty hefty increase. Not only to hire more people, but to allow for promotions and pay increases for your seasoned Rackers!

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Rackspace? Contribute to the Community!

Rackspace Videos

Loading...

Rackspace – Why Work for Us?

Rackspace Hosting is the world’s leading specialist in hosting and cloud computing. The San Antonio-based company provides Fanatical Support® to its customers, across a portfolio of IT services, including Managed… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Rackspace reviews and ratings — including employee satisfaction and approval rating for Rackspace CEO Graham Weston. All 32 reviews posted anonymously by Rackspace employees.