Rackspace Reviews

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  1. Helpful (3)

    It's still great despite losing some of the culture that made it special.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Approves of CEO

    Pros

    Excellent work/life balance. Talented Rackers are recognized and developed quickly. Management is mostly receptive to ideas. There's a lot of flexibility in career pathing. It's a generally friendly and respectful environment.

    Cons

    The company has had growing pains which have stifled some of the culture and innovation. Management is slow to get rid of low-performing Rackers, which causes a drain on morale for high-performers.

    Advice to Management

    In order for the company to flourish long-term, it has to be more agile. Automation should be priority number one. Middle Management needs to be more decisive and start cutting the dead weight employees. It causes disengagement for the people that actually care when there is no discipline for repeated underperformance.


  2. Working here is truly like working with "Friends and Family"!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Windows Systems Administrator II in San Antonio, TX
    Current Employee - Windows Systems Administrator II in San Antonio, TX
    Recommends
    Approves of CEO

    Pros

    Working here is like working with a big extended family. Everyone treats you with respect and concern. If you need any help or advice, your teammates are always there for you.

    Cons

    The pay could always be higher. Everyone thinks that wherever they work. I do feel that Rackspace is a little below the average though.

    Advice to Management

    Yes, your Rackers are the source of your Fanatical Support. We are the secret sauce! The salary pool could use a pretty hefty increase. Not only to hire more people, but to allow for promotions and pay increases for your seasoned Rackers!



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