Rackspace

www.rackspace.com

Rackspace Reviews in San Antonio, TX

Updated January 23, 2015
Updated January 23, 2015
527 Reviews
3.6
527 Reviews
Rating Trends

Recommend to a friend
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Taylor Rhodes
14 Ratings

Review Highlights

Pros
  • Culture is amazing and I've never had more a better work/life balance (in 25 reviews)

  • Great culture and endless opportunities (if you earn them) (in 31 reviews)


Cons
  • Middle management is the worst I've seen in my career in most departments (in 33 reviews)

  • Sometimes the work life balance can be difficult (in 13 reviews)

More Highlights

288 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Great Company to work for - Flexible, Latest Technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at Rackspace as a contractor (less than an year)

    Pros

    Flexible
    Exciting Technology
    Work life balance
    Support Tools
    Team Support

    Cons

    Structure
    Location of the Office

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    A very rewarding experience professionally and personally.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RIOS II in San Antonio, TX
    Current Employee - RIOS II in San Antonio, TX

    I have been working at Rackspace full-time (more than 3 years)

    Pros

    The team environment there is top notch. The relaxed work ambience is something a lot of company's are missing today. The company lives up to its Core values

    Cons

    Upward professional mobility could be more visible.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Just like others have said, it's not the same anymore...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Windows Systems Administrator III in San Antonio, TX
    Current Employee - Windows Systems Administrator III in San Antonio, TX

    I have been working at Rackspace full-time (more than an year)

    Pros

    They provide excellent training and opportunities for growth. Direct managers truly care about their employees and encourage family first.

    Cons

    It is a high stress work environment and is a LOT of work. If you are lucky enough to land on a team that works cohesively with each other it is barely tolerable. The company is in dire need of good techs to handle the current load.

    Advice to ManagementAdvice

    Micromanaging every aspect of Racker interaction with customers is slowly eating away at RS culture. The only way to truly keep Rackers happy under such stress loads is to let us be us. You have lost the moment Rackers start dreading going to work in the morning. Look for ways to award Rackers that consistently perform. The fanatical jacket is largely an unrealistic and unattainable goal.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Great job fun experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Windows Systems Administrator I in San Antonio, TX
    Current Employee - Windows Systems Administrator I in San Antonio, TX

    I have been working at Rackspace full-time (less than an year)

    Pros

    Awesome environment, great place to learn

    Cons

    Somewhat overwhelming at first. Not so bad.

    Advice to ManagementAdvice

    Keep doing what they are doing

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Best company ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Linux Systems Administrator in San Antonio, TX
    Current Employee - Linux Systems Administrator in San Antonio, TX

    I have been working at Rackspace full-time (more than an year)

    Pros

    The culture and the people

    Cons

    A lot of rumors about being bought out

    Advice to ManagementAdvice

    Keep the racker culture alive

    Recommends
    Positive Outlook
    Approves of CEO
  7. 7 people found this helpful  

    Used to be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Marketing Manager in San Antonio, TX
    Former Employee - Product Marketing Manager in San Antonio, TX

    I worked at Rackspace full-time (more than 5 years)

    Pros

    There are great career opportunities for career growth IF you're well-networked and you're willing to forego higher pay for interesting projects. Always an abundance of interesting projects.

    Cons

    Bloated middle-management, constant changes in strategy. Low pay compared to industry averages. Lack of product vision and strategy.

    Advice to ManagementAdvice

    "Leaders in Managed Cloud" is not a great strategy. You shouldn't need traditional managed services in cloud if you're using cloud properly.

    Negative Outlook
    No opinion of CEO
  8.  

    Great place experience Work + Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator in San Antonio, TX
    Current Employee - Database Administrator in San Antonio, TX

    I have been working at Rackspace as a contractor (more than 3 years)

    Pros

    Advanced Technologies, Cloud, great Atmosphere and culture, amazing work place.

    Cons

    not many cons...
    Just the location, would have been great if the head quarters is in a big city

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 6 people found this helpful  

    Great Team and Learning environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Linux Systems Administrator I in San Antonio, TX
    Current Employee - Linux Systems Administrator I in San Antonio, TX

    I have been working at Rackspace full-time (less than an year)

    Pros

    There is ample room for personal growth as an Admin. Additionally, there are ample resources and some of the best Admins in the industry.

    Cons

    Some of the culture seems to be shifting from what it once was. This appears (at least to those I work with, myself included) due to pressure to conform to the Corporate environment we function in daily.

    Advice to ManagementAdvice

    Don't let the culture die and don't try to mask changes. One of the core values is TRANSPARENCY, let us not forget this.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 5 people found this helpful  

    Not nearly as great as it was, but still good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Linux Ops Administrative II in San Antonio, TX
    Current Employee - Linux Ops Administrative II in San Antonio, TX

    I have been working at Rackspace full-time (more than 3 years)

    Pros

    Awesome office
    Many great peers
    Some excellent managers
    Excellent Core Values
    Pretty laid back
    Food trucks!!!
    Lots of open source
    Flexible focus of work
    Business is improving slowly

    Cons

    Upper management is often very political
    Core Values are rarely followed
    The really, really bad Rackers are not fired when they should be
    Tends to make managers out of people with no managerial experience at all
    Departments nickle and dime eachother
    Too many layers of management
    Rackspace culture gets worse and worse as time goes on

    Advice to ManagementAdvice

    Cut out two layers of management
    Consider Core Values in everything you do. They're plastered everywhere, yet you still ignore most of them!
    Focus Rackspace on what we do best and strip out the rest

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 5 people found this helpful  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager III in San Antonio, TX
    Current Employee - Project Manager III in San Antonio, TX

    I have been working at Rackspace full-time (more than 5 years)

    Pros

    Very casual environment where people foster collaboration. It's easy to make friends, and there are lots of opportunities to volunteer in the community. They also have a Recreational Center which is free to employees, with spinning, aerobic and crossfit classes. Vendors are on site serving food each day, so makes it easy for employees at lunch time.

    Cons

    The time off and medical benefits are decent and competitive with the market. Work life balance is encouraged, but not always followed well because the overwhelming amount of work which needs to be accomplished, and at the pace leadership wants. My usual work week is 50 hours. There is also CONSTANT change - reorganizations, reprioritizing of goals, etc. Change fatigue is high, and if you are not a flexible person, this is not the place for you.

    Advice to ManagementAdvice

    Invest in the tools employees need to do their jobs well (such as stable development, testing and preprod environments), as well as allow time for employees to develop products and programs right, and with quality. It also helps to avoid burnout of employees.

    Recommends
    Neutral Outlook
    Approves of CEO

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