Rackspace Reviews in Slough, Berkshire, South East England, England

Updated May 8, 2014
Updated May 8, 2014
489 Reviews
3.6
489 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Graham Weston
74 Ratings

Review Highlights

Pros
  • Culture is amazing and I've never had more a better work/life balance (in 26 reviews)

  • Great culture and endless opportunities (if you earn them) (in 30 reviews)


Cons
  • Middle management is the worst I've seen in my career in most departments (in 34 reviews)

  • Work life balance can be a challenge - not nearly as bad as Amazon (in 12 reviews)

More Highlights

6 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great culture and great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Datacenter Operations Technician in Slough, Berkshire, South East England, England (UK)
    Current Employee - Datacenter Operations Technician in Slough, Berkshire, South East England, England (UK)

    I have been working at Rackspace full-time (more than an year)

    Pros

    Rackspace has a unique culture similar to that Google promotes. Lots of great events and perks such as benefits and private health care. The company has great company values which are followed to high a level throughout the company.

    Cons

    Working between the teams can be a challenge but something Rackspace is listening to resolve.

    Advice to ManagementAdvice

    More great benefits to make us feel proud of working for the company. Like more merchandise would be great!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    used to be amazing but now it's nothing more than a simple minded drone company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Datacenter Operations Technician in Slough, Berkshire, South East England, England (UK)
    Current Employee - Datacenter Operations Technician in Slough, Berkshire, South East England, England (UK)

    I have been working at Rackspace full-time (more than an year)

    Pros

    Free Pizza, Possible Career Progression, very awesome employees with excellent attitudes

    Cons

    favouritism is still very strong in this company, management has become very drone like always bringing the "core values/culture" up in all reviews, your conversations with them and even emails like some sort of USSR communist group (THE MOTHERLAND RACKSPACE). workload seems to increase every year with little to no compensation given. The UK data center has the technicians working very strange shift patterns such as the 1pm to 10pm (known by many as the 'no life shift') and a night shift 9pm - 7am that has no day rotation. every shift fights to get on the early shift as it is the only one with reasonable hours (and of course lowest allowance for travel costs).

    Advice to ManagementAdvice

    look after your own instead of throwing them to the side

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Good quality technical employees, great service but held back by low-level management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Datacenter Operations Technician II in Slough, Berkshire, South East England, England (UK)
    Current Employee - Datacenter Operations Technician II in Slough, Berkshire, South East England, England (UK)

    I have been working at Rackspace full-time (more than an year)

    Pros

    Good career progression possibilities
    Training opportunities
    Company culture
    No redundancies, growing business that cant afford to let quality employees go

    Cons

    Consistently expected to work extra hours (stay late, working lunch etc)
    Low pay comparatively
    Some low level managers are terrible, train them or replace them

    Advice to ManagementAdvice

    Appreciate techs more, they are the ones who provide the fanatical support that our service is built on

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Must work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Datacenter Operations Technician in Slough, Berkshire, South East England, England (UK)
    Current Employee - Datacenter Operations Technician in Slough, Berkshire, South East England, England (UK)

    I have been working at Rackspace full-time (less than an year)

    Pros

    Fast growing company that truly supports and encouraging employee growth. Every single individual in a company with over 1000 UK employees are awesome to work with.

    Cons

    changes can take a while to come into effect due to company size and changes processes.

    Advice to ManagementAdvice

    Improve the change processes. Perhaps have a change board for internal processes.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Awesome company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead in Slough, Berkshire, South East England, England (UK)
    Current Employee - Team Lead in Slough, Berkshire, South East England, England (UK)

    I have been working at Rackspace full-time (more than an year)

    Pros

    A great drive to improve; Really cares about employee engagement; Truly follows its core values; Works hard, plays hard; There are some really supportive people here that will do whatever is in their power to see you on the right path

    Cons

    Your working location has a huge effect on the treatment by the local-level management; these bad eggs are few and far between however

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Overworked but learnt alot!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DC Ops Tech in Slough, Berkshire, South East England, England (UK)
    Former Employee - DC Ops Tech in Slough, Berkshire, South East England, England (UK)

    I worked at Rackspace full-time (more than an year)

    Pros

    -Good Training
    -Good place to start
    -Rapid growth
    -Lots of room for progression as a Tech
    -Secure job, no redundancies

    Cons

    -Management dont listen to line-workers
    -Constantly coerced into overtime due to company growing fast and difficulty hiring.
    -Slightly lower salary than competitors.
    -Bad shift rotas
    -Sales oversell solutions, way more than customers need, they are too incentivised by commision

    Advice to ManagementAdvice

    -Pay your employees more to reduce churn
    -Less middle management
    -Dont overwork employees with overtime

    Recommends
    Positive Outlook
    No opinion of CEO

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