Radiant Systems

  www.radiantsystems.com
  www.radiantsystems.com
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Radiant Systems Reviews

Updated June 15, 2014
Updated June 15, 2014
39 Reviews
3.2
39 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Radiant Systems CEO and Director John H. Heyman
John H. Heyman
20 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Great Company to work for (pre-NCR acquisition)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA

    I worked at Radiant Systems full-time for more than 3 years

    Pros

    What an amazing culture! Very high paced staffed with intelligent hard working people willing to make decisions and do the right thing for the people and company.

    Cons

    A little stressful with system limitations and number of acquisitons to integrate.

    Advice to ManagementAdvice

    Invest additional in additional resources and system upgrades to allow people to stay on top of their job instead of constantly playing catch-up.

    Recommends
    Approves of CEO
  2.  

    It was great to work there at the beginning!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager  in  Alpharetta, GA
    Current Employee - Senior Manager in Alpharetta, GA

    I have been working at Radiant Systems full-time for more than 5 years

    Pros

    Great compensation. Great teamwork. Awesome building

    Cons

    As the company grew and they started hiring these high level people that had come from other companies that they had messed up. They came in and wanted to change a well working machine.

    Advice to ManagementAdvice

    Glad they sold to a company that can take the great products to the next level

    Recommends
    Neutral Outlook
  3. 1 person found this helpful  

    Scam phishing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Radiant Systems

    Pros

    They could take your info and ruin your credit if you are not aware of these sham recruiters..

    Cons

    They are phishing for your info, beware. If a potential employer claims to have "come across" your resume on a job board, why would they ask for your most current resume, and social security info? Scam

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  5.  

    Good People But Poor Management / Salaries Stagnant Despite Stellar Reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer  in  Alpharetta, GA
    Former Employee - Software Developer in Alpharetta, GA

    I worked at Radiant Systems full-time for more than 3 years

    Pros

    * Good people
    * Worldwide operation provides opportunities
    * Loyal to long-term employees
    * Work space large and equipment good
    * Flexible schedules with top workers

    Cons

    * Difficult for top technical people to advance or leave division for better opportunities
    * Loyal to long-term employees who do not perform
    * Too many meetings
    * Lack of education and training budget
    * Complacent attitude towards improvement
    * Poor talent retention policies

    Advice to ManagementAdvice

    Need to review policy of technical management promotion.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Radiant Systems Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Engineer  in  Nashville, TN
    Current Employee - Process Engineer in Nashville, TN

    I have been working at Radiant Systems full-time for more than a year

    Pros

    Prompt with pay, easy to communicate with via e-mail

    Cons

    Recruiters do not speak English very well, rates are not as competitive as other companies.

    Advice to ManagementAdvice

    Teach your recruiters to speak better English or hire people in the US and not India.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Nepotism, Good ole boys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager  in  Alpharetta, GA
    Current Employee - Manager in Alpharetta, GA

    I have been working at Radiant Systems

    Pros

    Holiday party
    Summer party
    Decent work life balance
    A couple of interesting and intelligent people to bounce ideas off of
    Internal teams are team focused
    Great location

    Cons

    Can't ask questions without being labeled
    Lax
    Reacitve culture
    Subject review and promotion process
    "In crowd" based promotions
    Tenured opinions rule

    Advice to ManagementAdvice

    Conduct 360 reviews and consider working outside of your comfort zone. Create clear objectives for career growth/promotions and offer real training.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Don't expect much progress in your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Analyst  in  Alpharetta, GA
    Current Employee - Analyst in Alpharetta, GA

    I have been working at Radiant Systems

    Pros

    Money is reasonably good but not great. Vacation is better than average. Casual work environment.

    Cons

    Career advancement is tough. It's who you know not how good you are that will get you a promotion. Accomplishments are rarely acknowledged.

    Recommends
    No opinion of CEO
  9. 1 person found this helpful  

    Lack of formal, efficient training has contributed to a less than desirable support structure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Client Support Technician  in  Fort Worth, TX
    Current Employee - Client Support Technician in Fort Worth, TX

    I have been working at Radiant Systems

    Pros

    Friendly people. Casual, somewhat laid back atmosphere. Opportunities to rise above the average employee. The company is growing, which is a positive in many ways, but not in others.

    Cons

    Growth has not be matched in scale across the various pillars which are the reason for the growth. The morale one of the major support teams is a constant battle to maintain as the demand for output is high. The proverbial positive harvest in terms of dollars and company, financial goals don't appear to match the weight of work load on this support group.

    Advice to ManagementAdvice

    "Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime." Collaborate with those who wish to actively contribute in a positive, constructive fashion in order to create a solid, effective, efficient means by which to train the support staff.

    Approves of CEO
  10.  

    They don't care about the employee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technician  in  Alpharetta, GA
    Current Employee - Technician in Alpharetta, GA

    I have been working at Radiant Systems

    Pros

    It looks like they have good benefits package, friendly people to work with, nice location, good working environment, learning techniques.

    Cons

    They don't train well, they work you too hard for a low amount of pay, and all they are worry about is numbers. They are more concerned about quantity than quality.

    Advice to ManagementAdvice

    Start paying attention to the employees, because someone might be struggling in this economy, and make a living. Focus on an employee that wants to work hard for your company.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Great Place, Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Radiant Systems

    Pros

    Fantastic People, Challenging Environment, Fast-Paced Energy, Autonomy to Complete Tasks as Needed, Flexible Time Off, Accessible Leadership, Good Financial Compensation

    Cons

    Benefits Package lacking in options, glass ceiling exists to get promoted to certain levels, inefficient ordering processes cause delays and confusion

    Recommends
    Approves of CEO

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