Radiant Systems

  www.radiantsystems.com
  www.radiantsystems.com

Radiant Systems Reviews

Updated October 8, 2014
Updated October 8, 2014
40 Reviews
3.2
40 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Radiant Systems CEO and Director John H. Heyman
John H. Heyman
20 Ratings

Employee Reviews

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  1.  

    Great people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Radiant Systems

    Pros

    Great people to work with.
    Very professional environment.
    Flexible time off.

    Cons

    No growth opportunities.
    Very top management heavy.

    Approves of CEO
  2.  

    Great Place, Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Radiant Systems

    Pros

    Fantastic People, Challenging Environment, Fast-Paced Energy, Autonomy to Complete Tasks as Needed, Flexible Time Off, Accessible Leadership, Good Financial Compensation

    Cons

    Benefits Package lacking in options, glass ceiling exists to get promoted to certain levels, inefficient ordering processes cause delays and confusion

    Recommends
    Approves of CEO
  3. 1 person found this helpful  

    Fast paced, with lots of daily challenges and opportunities to move outside of "your box"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Radiant Systems

    Pros

    Radiant is a large company with a small company mentality. Not a lot of structure for individual jobs - you'll love it if you like freedom to make improvements where you see fit, you'll hate it if you need a lot of structure and direction.

    Cons

    Very hard to promote within this company. Leadership is a very tight knit group, and like many other companies, it's who you know more than what you do that gets you promoted.

    Advice to ManagementAdvice

    Continuously seek out opportunities to make Radiant the best place to work - not just strive to be on par with other companies.

    Approves of CEO
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  5.  

    Fun daily

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Inside Sales Representative in Dallas, TX
    Current Employee - Inside Sales Representative in Dallas, TX

    I have been working at Radiant Systems

    Pros

    The people, pay and benifits.

    Cons

    Customer whining and technical challenges within

    Advice to ManagementAdvice

    Give praise more often

    Recommends
    Approves of CEO
  6.  

    Not a terrible place, could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX

    I have been working at Radiant Systems

    Pros

    Time off is good, not tons of overtime is required. Direct management is willing to be flexible with work schedule. Some working from home is allowed.

    Cons

    Salary is low after working there for many years, but that may be common for other places as well too.

    Advice to ManagementAdvice

    Keep your employees up to market on their salaries, even if they have been with the company for years. Deadlines should have developer input before being set.

    Approves of CEO
  7.  

    Overall a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Client Support Technician in Dallas, TX
    Current Employee - Client Support Technician in Dallas, TX

    I have been working at Radiant Systems

    Pros

    Always challenging
    Never boring
    Most ideas are considered
    Management tries to fit the best person for the job when promoting

    Cons

    The downside of the above happens when you get a little seniority and the guy who just stepped in the door is promoted ahead of you.

    Advice to ManagementAdvice

    Be a little more transparent in your promotions.
    How are employees supposed to know what to strive for if we don't know why people are chosen for projects, promotions, etc

    No opinion of CEO
  8.  

    Best days behind?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Support Technician in Alpharetta, GA
    Former Employee - Senior Support Technician in Alpharetta, GA

    I worked at Radiant Systems

    Pros

    Limited responsibilities, not asked to work overtime, predictable schedules, some opportunities for career growth and decent communication with peers and management.

    Cons

    Company seems a bit stagnant and stock is not much of an incentive. Not a lot of innovative thinking taking place.

    Advice to ManagementAdvice

    Find a way to expand growth beyond the same model that has been out there for 15 years so that shareholders can reap some benefits and provide the capital needed to invest in innovative technology.

    Disapproves of CEO
  9. 1 person found this helpful  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Developer in Alpharetta, GA
    Current Employee - Software Developer in Alpharetta, GA

    I have been working at Radiant Systems

    Pros

    Great people to work with
     Relaxed atmosphere
     Good place to start straight out of college
     Extra effort is recognized and rewarded

    Cons

    Extra effort is rewarded up to a point
    Work can sometimes be dull-you have to find your own interesting projects
     Executive team sometimes makes poor decisions
    Morale currently low

    Advice to ManagementAdvice

    Don't tell us how hard it is to cut raises when you take a large bonus.
     The impact of a slowdown should be felt at the top too.
     Do something about morale, not just talk about it.

    Recommends
    No opinion of CEO
  10. 1 person found this helpful  

    Great Work-Life Balance, Bad Compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Developer II in Atlanta, GA
    Current Employee - Software Developer II in Atlanta, GA

    I have been working at Radiant Systems

    Pros

    The people developers work with are intelligent and friendly. I've made a lot of good friends here. My team lead is supportive and a friend. People are open and almost always willing to help. Management rarely asks more than they should and I've never had trouble asking for time off.

    Cons

    When you start, you better negotiate your salary really well because raises aren't good even when the economy is booming. A regular (non-promotion) raise is between up to 3% for a strong employee. A strong is 3 out of 4 in reviews, 2s are most common and 4s are extremely rare.

    Advice to ManagementAdvice

    If you ask your employees to go without raises, don't issue large bonuses to executives. It adds insult to injury.

    Doesn't Recommend
    Disapproves of CEO
  11. 1 person found this helpful  

    Mixed bag, as with most companies...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA

    I worked at Radiant Systems

    Pros

    Radiant Systems has always had a fun "work hard, play hard" culture, and always lots of great people to work with in all areas of the company.

    Cons

    I am not sure if it's the industry they're in or perhaps a lack of innovative leadership, but I get the impression that they will not ever succeed in generating any real and dramatic growth (i.e., not just buying other companies) and shareholder value.

    Advice to ManagementAdvice

    Deal with the individuals not pulling their weight. It is always easier to move them to a different project/department than to have a hard conversation and/or part ways with them. But in doing so you are doing the company (and these individuals) a disservice by not being forthright.

    Disapproves of CEO

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