Radiant Systems Reviews

Updated June 19, 2015
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47 Employee Reviews

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  1. Good People But Poor Management / Salaries Stagnant Despite Stellar Reviews

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Alpharetta, GA
    Former Employee - Software Developer in Alpharetta, GA

    I worked at Radiant Systems full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    * Good people
    * Worldwide operation provides opportunities
    * Loyal to long-term employees
    * Work space large and equipment good
    * Flexible schedules with top workers

    Cons

    * Difficult for top technical people to advance or leave division for better opportunities
    * Loyal to long-term employees who do not perform
    * Too many meetings
    * Lack of education and training budget
    * Complacent attitude towards improvement
    * Poor talent retention policies

    Advice to Management

    Need to review policy of technical management promotion.


  2. Helpful (3)

    Radiant Systems Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Engineer in Nashville, TN
    Current Employee - Process Engineer in Nashville, TN

    I have been working at Radiant Systems full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Prompt with pay, easy to communicate with via e-mail

    Cons

    Recruiters do not speak English very well, rates are not as competitive as other companies.

    Advice to Management

    Teach your recruiters to speak better English or hire people in the US and not India.


  3. Helpful (1)

    Great Company to work for (pre-NCR acquisition)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA

    I worked at Radiant Systems full-time (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    What an amazing culture! Very high paced staffed with intelligent hard working people willing to make decisions and do the right thing for the people and company.

    Cons

    A little stressful with system limitations and number of acquisitons to integrate.

    Advice to Management

    Invest additional in additional resources and system upgrades to allow people to stay on top of their job instead of constantly playing catch-up.


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  5. Nepotism, Good ole boys

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Alpharetta, GA
    Current Employee - Manager in Alpharetta, GA

    I have been working at Radiant Systems

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Holiday party
    Summer party
    Decent work life balance
    A couple of interesting and intelligent people to bounce ideas off of
    Internal teams are team focused
    Great location

    Cons

    Can't ask questions without being labeled
    Lax
    Reacitve culture
    Subject review and promotion process
    "In crowd" based promotions
    Tenured opinions rule

    Advice to Management

    Conduct 360 reviews and consider working outside of your comfort zone. Create clear objectives for career growth/promotions and offer real training.


  6. Helpful (1)

    Don't expect much progress in your career

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Alpharetta, GA
    Current Employee - Analyst in Alpharetta, GA

    I have been working at Radiant Systems

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Money is reasonably good but not great. Vacation is better than average. Casual work environment.

    Cons

    Career advancement is tough. It's who you know not how good you are that will get you a promotion. Accomplishments are rarely acknowledged.


  7. Helpful (1)

    Lack of formal, efficient training has contributed to a less than desirable support structure.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Support Technician in Fort Worth, TX
    Current Employee - Client Support Technician in Fort Worth, TX

    I have been working at Radiant Systems

    Approves of CEO
    Approves of CEO

    Pros

    Friendly people. Casual, somewhat laid back atmosphere. Opportunities to rise above the average employee. The company is growing, which is a positive in many ways, but not in others.

    Cons

    Growth has not be matched in scale across the various pillars which are the reason for the growth. The morale one of the major support teams is a constant battle to maintain as the demand for output is high. The proverbial positive harvest in terms of dollars and company, financial goals don't appear to match the weight of work load on this support group.

    Advice to Management

    "Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime." Collaborate with those who wish to actively contribute in a positive, constructive fashion in order to create a solid, effective, efficient means by which to train the support staff.


  8. They don't care about the employee.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Alpharetta, GA
    Current Employee - Technician in Alpharetta, GA

    I have been working at Radiant Systems

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It looks like they have good benefits package, friendly people to work with, nice location, good working environment, learning techniques.

    Cons

    They don't train well, they work you too hard for a low amount of pay, and all they are worry about is numbers. They are more concerned about quantity than quality.

    Advice to Management

    Start paying attention to the employees, because someone might be struggling in this economy, and make a living. Focus on an employee that wants to work hard for your company.


  9. Great Place, Great People

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Radiant Systems

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Fantastic People, Challenging Environment, Fast-Paced Energy, Autonomy to Complete Tasks as Needed, Flexible Time Off, Accessible Leadership, Good Financial Compensation

    Cons

    Benefits Package lacking in options, glass ceiling exists to get promoted to certain levels, inefficient ordering processes cause delays and confusion


  10. Great people to work with.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Radiant Systems

    Approves of CEO
    Approves of CEO

    Pros

    Great people to work with.
    Very professional environment.
    Flexible time off.

    Cons

    No growth opportunities.
    Very top management heavy.


  11. Helpful (1)

    Fast paced, with lots of daily challenges and opportunities to move outside of "your box"

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Radiant Systems

    Approves of CEO
    Approves of CEO

    Pros

    Radiant is a large company with a small company mentality. Not a lot of structure for individual jobs - you'll love it if you like freedom to make improvements where you see fit, you'll hate it if you need a lot of structure and direction.

    Cons

    Very hard to promote within this company. Leadership is a very tight knit group, and like many other companies, it's who you know more than what you do that gets you promoted.

    Advice to Management

    Continuously seek out opportunities to make Radiant the best place to work - not just strive to be on par with other companies.



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