RadioShack

  www.radioshack.com
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RadioShack Reviews in Atlanta, GA

Updated Jul 11, 2014
All Employees Current Employees Only

3.0 12 reviews

75% Approve of the CEO

RadioShack CEO Joseph C. Magnacca

Joseph C. Magnacca

(4 ratings)

64% of employees recommend this company to a friend

Review Highlights

Pros
  • Cell Phone Carrier Reps were very helpful and friendly(in 134 reviews)

  • Some pros for working at RadioShack is the some of the employee discount(in 75 reviews)


Cons
  • Compensation is horrible upper management does not really care about the associates(in 138 reviews)

  • The only thing Corporate cared about was the amount of cell phones you sold(in 131 reviews)

12 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Decent College Job

    Sales Associate - Part Time (Former Employee) Austell, GA

    ProsCommission
    Some Room to grow
    Great training on mobile electronics
    Not very stressful if you do your job
    Learn many things

    ConsVery low pay for responsibilities
    Not much training on parts and other parts of store
    Did not receive product on time
    Bad communication between upper management and associates
    Needs more communication on product release dates
    Pay is low compared to competitors like Best Buy

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

     

    Loved coworkers, hated pay.

    Sales (Former Employee) Atlanta, GA

    ProsCustomers, coworkers, work life balance

    ConsPay was low, had to rely on commission

    Advice to Senior ManagementPay your employees more

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Good learning experience, not a permanent thing

    Sales Associate (Current Employee) Atlanta, GA

    Pros-Excellent learning experience
    -Wage + Commission makes for good pay
    -Relatively easy to move off of the bottom rung
    -High expectations of customer service

    Cons-Poor hours
    -Changes in the company mean an unstable work environment
    -Slow months hurt your paycheck badly

    Advice to Senior ManagementListen more to what the store managers need.

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Nice

    Store Clerk (Current Employee) Decatur, GA

    ProsPeople are nice to see

    ConsTechnology is gonna be what it wanna be

    Advice to Senior ManagementDairy Queen

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Had enough after 5 years

    Store Manager (Former Employee) Atlanta, GA

    ProsDiscounts, paid vacation and that about it

    Cons6 day work week for management and taking sales away from employees

    Advice to Senior Management5 day work week at same pay would have me and others. Why would you train employees with all the tools and training and just pay them what a burger flipper makes (no offence burger flippers).

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Great learning experience and very rewarding

    Store Manager (Current Employee) Atlanta, GA

    ProsLearn new technologies, fast paced environment, great discounts and benefits, laid back atmosphere, very rewarding, huge room for advancement.

    ConsCompensation plan leaves much to be desired, commission only for wireless sales, long hours at times

    Advice to Senior ManagementLet me start off by saying that those who reviewed this company before must have ranked very low. This is a performance based company and you're employed as a salesperson. If you perform badly, then you will have a horrible experience. During my tenure with RadioShack I was consistently ranked among the top sales associates. I have enjoyed my experience with this company because if you keep up your sales, you will enjoy a very laid back atmosphere

    Now, on the my advice for management.. You guys have got to re-vamp your compensation plan. At current, RadioShack only plays it's sales associates for wireless sales (beyond their base salary). This is why when you visit a RadioShack location looking for parts or accessories you are bombarded by over eager sales staff who want to check your plan's upgrade eligibility or push the latest iPhone down your throat. I mean, I get it.. They're trying to pay their bills.

    But there was a time where RadioShack compensated it's sales staff fairly. It paid a percentage of all sales and warranties sold. At that time it was more fair and balanced, the "good old days" of RadioShack were the days when The Shack paid fairly. When the sales staff were eager to learn about components and parts because it paid them as much as phone activations.

    The system is severely skewed. It's losing RadioShack both money and customers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Disapproves of CEO

    1 person found this helpful  

    The WORST company to work for EVER!!!

    Wireless Sales Specialist (Current Employee) Atlanta, GA

    ProsThe people who work at the Shack are some of the most intelligent young people in this country, in an entry level position.

    ConsThe upper level management from the district level and up are a dangerous group to trust. They will constantly set unrealistic quotas for success, and consistently threaten their employees to meet those unrealistic goals or be terminated. The performance based metrics that the corporation use to judge the effectiveness of their employees are always misguided. No one wants to buy service plans on every item in the store yet one of the metrics is always to sell the service plans at a rate of 30%. If no one wants this service why would they require 3 out of 10 customers to buy a useless service. The one thing that illustrates great salesmanship is $$ per ticket and that is never one of the measurements for success. This company is misguided.

    Advice to Senior ManagementStart trusting your employees. End the collection of customer information because no one wants to be on any mailing list.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Approves of CEO

     

    Building experience

    Customer Service Agent (Former Employee) Atlanta, GA

    ProsWas able to keep up to date on technology and also interact with some good people

    ConsCorporate ran things differently and made things difficult for store managers to get things done

    Advice to Senior ManagementBetter organization!

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Us versus them mentality

    Field Manager (Current Employee) Atlanta, GA

    ProsHard working employees, name brand, great co-workers

    ConsFt. Worth executives have no concern for the field. Poor quality of life. Terrible pay. Long hours. No recognition for hard work. Zero direction. A ton of confusion.

    Advice to Senior ManagementThink less about your own careers and more about running a winning company. Treat your employees like partners instead of the enemy. Pay people a living wage. reconize those who contribute and make this a great company to work for instead of a dumping ground for rejects of the business world. Hire people who care about the field.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    The Shack

    Store Manager (Current Employee) Atlanta, GA

    ProsIt wasnt untill I accepted the job at radioshack that I discovered all they can offer consumers. People have always told me that if radioshack doesnt have it then it doesnt exist. Well that couldnt be more true I have worked for many electronics retailers and have found that they dont carry half the specialty stuff in their big boxes as a little SHACK ! Not only do they carry specialty parts and accessories but they also have a veriety of tv's stereos and Cell phones through AT&T, Sprint and now T-Mobile with great discounts on all.

    ConsAfter all the experience that I that I have in retail I have to say that the SHACK employees are very under paid for the amount of work that they do. The store manager works between 55 and 75 hrs per week and the top of the pay scale is 31,000 per year. It takes 6 months before you can get benifits and 1 yr before you receive 401k or any vacation days. WOW ! It is still a great company to work for and maybe for a person to learn the retail world and then move on.

    Advice to Senior ManagementBe very selective in your hiring, dont just hire to fill a position. Hire to send a message of service and excellence to your communities, then the profit will come.

    Yes, I would recommend this company to a friend

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