RadioShack Reviews

Updated June 4, 2015
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RadioShack CEO Joseph C. Magnacca
Joseph C. Magnacca
15 Ratings

Pros
  • Cell phone discount plans are available through the major carriers (in 144 reviews)

  • The only pro is the employee discount (in 87 reviews)

Cons
  • Sinking ship upper management keeps changing directions every six month to try to catch up to everyone else (in 161 reviews)

  • Word vomit they preach to sell cell phones (in 139 reviews)

More Pros and Cons

44 Employee Reviews

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  1. Radioshack

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at RadioShack

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great pay if you know how to sale!

    Cons

    10% Discount was not enough

    Advice to Management

    You are closing soon so there is no advice.


  2. Not A Good Company To Be A Part Of

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL

    I have been working at RadioShack (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good Customer and Store Employee.

    Cons

    Radio Shack DON'T care about there employee.

    Advice to Management

    Start Over and make your employee happy. Happy employee makes you more profit. No one need to spent there whole life at work. It unhealthy to not have a life.


  3. Enjoyed the work. Poor corporate structure

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Chicago, IL
    Former Employee - Store Manager in Chicago, IL

    I worked at RadioShack

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Great work, mostly good people, good training, lots of very cool new techie things to sell. fun place to work until you have to deal with corporate.

    Cons

    The pay structure if you are in a store that does not sell many phones. Corporate management is disconnected to the actual needs of the employees and customers. Corporate is very confining and limiting.

    Advice to Management

    Listen. .. let loose some control... truly allow managers to manage


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  5. fully run and operate a retail store, manage inventory and associates, balance p&l every month, ordering and receiving

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Kenosha, WI
    Current Employee - Store Manager in Kenosha, WI

    I have been working at RadioShack

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    can't think of any

    Cons

    mirco manage, poor training, over worked management (48 hour min in some areas)

    Advice to Management

    pay associates what they deserve, too much internal theft due to poor compensation and constant threatening of jobs


  6. One hell of a review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full-Time Sales Associate in Norridge, IL
    Current Employee - Full-Time Sales Associate in Norridge, IL

    I have been working at RadioShack

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Working with a respective team who are well aware of innovative technology. For the most, learning about technology is really beneficiary, and teaching customer or other individuals of the product is rewarding. Management are underrated, but the company did have a lot of growth.

    Cons

    Pay The simple fact that commission rate decreased during a two year span.

    Advice to Management

    Pay workers for what they deserve, and not take advantage of them.


  7. A Company in Free Fall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at RadioShack full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    -Get to spend all day around technology -Laid back environment -Decent training in electronics, you get to learn (both through training and experience) a lot about technology and electronics.

    Cons

    -Management utterly confused, frequently given conflicting or unclear goals -commission structure changed 5 times in the under 2 years I was there -Company was in a free fall while I was there, (stock price lost 200% of value) so management and employees were always jumping ship. -Sub-par hiring practices. I worked with lots of smart people who enjoyed technology and were knowledgeable. I also worked with just as many people who knew nothing about technology, didn't care to learn, and were not enamored of customer service or following through with any sales job.

    Advice to Management

    Do something drastic with the company, the business model is outdated. The stores look tired; many haven't received an interior design upgrade since the eighties. Be clear with your employees as to what you want, how we're going to do it and how we are going to get there. Please, hire better people. I cannot tell you how many hours I spent doing other people's jobs, saving their sales from unhappy customers, and general cleaning up.


  8. A Company in Freefall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at RadioShack full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's nice being around cool technology if you like that stuff. A very laid back working environment most days (except during iPhone launches)

    Cons

    The commission structure changed 5 times in the 2 years I was there. Management excelled at stressing one goal, then reversing course and stressing the opposite of that goal a few months later. For example, first it was phones, phones, phones and then it became "sell the whole store! Don't just do phones". It is not encouraging working at a place where they post the company stock price next to the employee login. Then the stock price plunges from 4 bucks to .40 cents.

    Advice to Management

    It's too late for any advice. I read this morning that the vultures are already circling. (i.e Private Equity firms looking to sell off the parts)


  9. Helpful (1)

    It went Okay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL

    I have been working at RadioShack full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Discounts on your cell phone bill You learn a lot of useless talents Coworkers are generally great people Low stress, kind of Commission

    Cons

    The customers can be pretty slow Commission structure changes a lot There are either too little or too many hours Lacks consistency Workload can be tedious and over bearing

    Advice to Management

    Please get yourself figured out and stop punishing employees


  10. Great for students.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Homewood, IL
    Former Employee - Sales Associate in Homewood, IL

    I worked at RadioShack part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You get a chance to learn a lot about technology. They activate cell phones for multiple carriers, and have a lot of technical merchandise. You also have a big responsibility working in a small store. There's opportunity for advancement.

    Cons

    DMs are paid to be extremely aggravating (at least in the Chicago district). If you're promoted to store manager, you are required to work 6 days out the week.

    Advice to Management

    See the value in top performers. Don't be so quick to fire people for unintended mistakes.


  11. It's okay if you only work here part time. Besides that it's kind of boring, not many people come in.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate - Part Time in Burbank, IL
    Current Employee - Sales Associate - Part Time in Burbank, IL

    I have been working at RadioShack part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You get experience for other jobs. Most customers are nice. You get a decent discount on most things in the store.

    Cons

    They're always changing how the store looks. No room to move up in the company. Have to really push products on customers.



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