Glassdoor is your free inside look at RadioShack reviews and ratings — including employee satisfaction and approval rating for RadioShack CEO Joseph C. Magnacca. All 822 reviews posted anonymously by RadioShack employees.
31% of the CEO
Joseph C. Magnacca
Current Employee – been working at RadioShack full-time for more than a year
Pros – Depending on the store and district you work in, the job can be rather smooth. There are many tools given to you to learn your job. It's also very easy to move up into management as long as you do your job. I've also seen store managers move up into being a district manager withing 2-3 years.
Cons – Radioshack constantly changes their focus because they are a struggling company. Basically you'll fighting real hard for one sales aspect and get told a month later that it doesn't matter anymore and that everyone is a failure in another company. Also, within my district there are too many people that have been moved up to management based on their sales metrics without any consideration to their actual leadership ability.
Another con is that the pay is extremely mediocre. There are plenty of other wireless sales positions that pay much better across the board. I, myself, declined an offer to become a store manager because my salary would hardly be any higher than my current hourly rate as an assistant manager.
Advice to Senior Management – Take more careful consideration to who you promote and hire. Focus more on what your employees are doing right versus everything they are doing wrong. Positive reinforcement can go a long way.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-16 18:10 PDT
Current Employee – been working at RadioShack full-time
Pros – Interesting products to sell like the latest cell phones!
Cons – Not having the inventory in cell phones and accessories to reach your sale's goals and then being held accountable for not making your sale's goals.
Advice to Senior Management – Put out quality products and adequate inventory levels to be competitive in the market.
No, I would not recommend this company to a friend
2013-05-13 08:26 PDT
Former Employee – worked at RadioShack full-time
Pros – It is a pay check.
Cons – Salary was too low. HR is lazy. Don't expect help from any of your co-workers. You are on your own.
Advice to Senior Management – Increase the pay and appreciate your employees.
No, I would not recommend this company to a friend
2013-05-10 14:25 PDT
Former Employee – worked at RadioShack full-time for more than 7 years
Pros – I could wear jeans to work...
Cons – Poor management, poor pay, constantly changing pay structure
Advice to Senior Management – Learn how to manage
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-22 07:27 PDT
Current Employee – been working at RadioShack part-time for more than a year
Pros – SOME nice people. The occassional AWESOME customer.
Cons – Hard work with little pay. Manegement. Crappy bonuses. Overpriced. Cheat customers out of money.
Advice to Senior Management – Just end this embarrasment of a business.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-22 12:04 PDT
1 person found this helpful
Former Employee – worked at RadioShack
Pros – Loved the people and job in general. It was a great atmosphere to work in.
Cons – The metrics they wanted us to hit were almost impossible to complete. Upper managers had no clue what was going on in store.
Advice to Senior Management – Take advice from employees and see what they think should be done. Don't try and compare rural and city stores because they get different kinds of customers and the customers have different needs.
2013-04-09 10:31 PDT
Current Employee – been working at RadioShack full-time for more than 3 years
Pros – Relaxed atmosphere for the most part.
Cons – Pay is horrible and it seems that they change how you're compensated every week.
Having to foist services onto customers that realistically would not benefit them in the least.
Advice to Senior Management – Stop focusing on warrantees and smart phones which do not make a profit, instead focus on the accessories that people actually want.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-17 09:23 PDT
Former Employee – worked at RadioShack full-time for more than 10 years
Pros – Time spent assisting customers daily
Cons – Time spent redoing pricing etc
Yes, I would recommend this company to a friend
2013-04-08 03:30 PDT
Former Employee – worked at RadioShack part-time for more than 3 years
Pros – - Ability to make commision
- Employee Phone plans
- 50% off employee discount
Cons – - need to have open availability
- sales drive ( not alot of sales )
- managers and dm's use intimidation factor
- unprofessional
-poorly compensated (minimum wage)
Advice to Senior Management – dont expect the good salesmen or women to stay with your company because other phone companies pay more for performance. Dont intimidate or micromanage the bad sales people. be grateful they are willing to do all the required other work and push wireless sales for minimum wage. Promote those who are qualified or they will go somewhere that will.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-03 18:10 PDT
1 person found this helpful
Current Employee – been working at RadioShack full-time for more than a year
Pros – RadioShack is going back to making commissions on everything in the store, which is a definite plus! There have been many good changes with the new CEO coming in. They do very well in promoting from within. Work hours aren't that bad.
Cons – Can be stressful. Upper management can come down on you pretty hard for the smallest things even when holding your accountability. Employees may argue over sales.
Advice to Senior Management – Follow policy to the T. We may not always agree or like what we have to do but it is our job. Hold yourself accountable and do NOT take shortcuts on anything.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-23 17:34 PDT
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