RadioShack Reviews
Updated Feb 10, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 446 ratings Employees are "Dissatisfied" |
CEO Rating
Based on 54 ratings
President & CEO |
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Pros
Always up to date on technology and the different changes. Employee cell phone plans were also good. The sales associated that I had working for me were great.
Cons
Home and work balance was awful. Required hours were outrageous. No over time. No support from upper management. Sometimes goals were unrealistic. Sometimes up to 4 conference calls a day. When goals were achieved, no positive words, just told to do better.
Advice to Senior Management
Treat your employees better and make the home and work balance a little more realistic and I am sure you will see less turn over.
Pros
Cell phones are a fun sale
opportunity to make commission and bonus
Cons
no work life balance - you are paid hourly but are expected to be on call on your days off and not compensated for your time
Even when your sales are above and beyond your job can still feel threatened
They do not pay bonus' on time
ALWAYS low on inventory
Advice to Senior Management
You dont pay enough to be late paying the bonus a manager earned.
stock your stores especially with hot or sales items
Reward managers who do a good job for you
Pros
If you are a non-pushy salesperson, you can make lots of money at RadioShack. RadioShack pay is bassed off performance and if you perform well there is a lot of opputunity to make money.
Cons
If the store you are working in is in a bad location you will not make much money and your career will not last long. You could be the best sales person there is but as with all sales jobs, if your store has low traffic or is in a poor economic area you are not going to make your sales.
Advice to Senior Management
Pay more attention to what your local stores are saying about District Management that may not be good at leadership. Also, do not have goal settings for entire regions as a whole because some areas may not be economically equal or even have equal Cell Phone service. For example, If a store can only carry 2 cell phone carriers then they should not have the same goal as stores that can have 3 carriers.
Pros
Discount was nice and training for products really teaches you a lot about electronics and components. Managers learn a lot about managing people and businesses
Cons
Work expectations and performance expectations were ridiculous. The hours required for management leave you little time to have any life at all outside of work. The pay is not at all up to par for the industry standards nor for the work load required.
Advice to Senior Management
Stop listening to people who have never worked in the field. These people can only give theoretical analysis of the store managment. Actuality is completely different.
Pros
Knowledge gaining experience thus far. I like the people I work with and the products we offer to the general public.
Cons
The way the pay structue is set up is not a good idea. The way promotions are given out is not fair to the sales associates.
Advice to Senior Management
Take the time to properly train each and every associate. As well promote within do not bring in someone off the street. It is very dis-couraging for the current employees.
Pros
Plenty of room for advancement to the Store Manager level. After that it can be very tough to get the training or the coaching to move up farther.
Cons
Pay is terrible compared to other Managers in the industry. The balance between work and life isn't that great either. Six days with a minimum of 52 hours really doesn't cut it.
Advice to Senior Management
Pay your employees better!
Pros
Fun sales environment that rewards good performance. Better pay than many part time college jobs. Employee discount for useful electronics products and discount on wireless service.
Cons
Senior management is a little crazy and there are serious issues with store stock levels. Managers are worked to the bone and are not compensated nearly well enough. Personally I would never work for Radioshack as anything but a sales associate while I finish school.
Advice to Senior Management
Send stock on items that you stress need to be attached to key items.
Pros
Really good employee discount program
Cons
minimum 52 hour work week. Minimum six day work week
Advice to Senior Management
give us more time off and more money
Pros
I like the atmosphere where I worked; we had a laidback culture. This does, of course, depend on your manager and coworkers. The pay is pretty good compared to what I've had in the past.
Cons
This is definitely not a job for someone who hates selling. You need to sell and there is pressure to sell. The worst part is having to sell the service plans, aka RSSPs, which are like insurance (but aren't insurance) and are not as good as the ones offered by the phone companies. Things like that happen at any sales job, though.
Pros
Nice work pace/load, great people, and a lot of freedom is given in this job (as far retail goes).
Cons
Low pay if you're in a slow store, low budget and sometimes the company can do rediculous things.
Advice to Senior Management
There are a lot of ways the company can simplify things and cut costs without cutting its people or productivity. Also, our stores need more hours in out budgets to actually have coverage and actually be able to serve our customers.



