RadioShack Reviews

Pros

It's not difficult manual labor.

Cons

Salaried store managers are required to work six days a week at 65+ hours. Full-time hourly employees are given 32 (sometimes as low as 29) hours a week. Part-time hourly employees can receive as low as 4 hours a week (or sometimes not be scheduled at all in a week). Most of the work falls on salaried managers.

Upper management is unavailable and unreachable (district manager not answering/returning phone calls or replying to emails).

As a store manager you are told to hit unrealistically high sales targets- or else be replaced. You will not be given any instructions or suggestions how to obtain the targets, just threatened with your job if you don't attain them.

Store managers are expected to work from home by being on conference calls that can last at least an hour or more. Calls are twice a week or more.

The workload is astronomical! There are currently checklists for checklists and pages of them! In a given day there is not enough time to do everything they want done, and they still pile more work on the store. You have to find ways to help customers and get the enormous amount of work done.

Bonuses don't happen (they change the rules all the time). You never make the amount of money they say you will when you were interviewed.

You end up living and breathing for a company that clearly thinks very little of you.

Advice to Senior Management

Find a different approach of motivating and obtaining targets other than firing and replacing employees and managers.

The workload needs to be reduced so stores can focus more on customer service.

Why are you treating your employees so poorly and overworking them?

Pros

Great hard working employees
Hands on

Cons

No job satisfaction
Terrible leadership
Zero employee concern
Antiquated systems
No direction or future

Advice to Senior Management

Get real retail professionals in charge that have a love for the business. These operational boneheads in charge now have no clue. Learn to respect the hard working store employees that make the company run

Pros

The people you work with (some of them).

Cons

Long hours, working off the clock, extremely corrupt upper management, no work/life balance. The list goes on. The big thing for me was favouritism from upper management of those who faked real integrity.

Advice to Senior Management

Sell the company and move on, you guys are sales-oriented and can get better jobs elsewhere. The company that Tandy built is dead thank to all of you. You all have failed, and I want you to move on before it hurts every honest person working here.

Pros

If you enjoy being a customer facing manager on the sales floor 95% of time RadioShack is for you. Job is very secure, not many managers are let go do to performance.

Cons

You will not get rich working at RadioShack. When you figure in all the hours that are expected and needed to run the store you make about 10-11 per hour. Capped bonuses tend to limit earning potenial and limit the effort given.

Advice to Senior Management

Invest in people and you will be shocked in the performance you will achieve. We don't recruit or attract top talent and need be find a way to do it. From part time sales reps to store manager the talent level is much lower then needed to operate at a top level.

Pros

Learned a lot about everything that has to do with electronics
Definitely improved my managerial skills
Employee wireless plan is great

Cons

No loyality from company, no appreciation, unrealistic sales goals, not enough inventory, pay does not reflect level of responsibility, no marketing support from corporate

Advice to Senior Management

Treat your employee better they are the face of your company. The better you treat you people the more quality people you can attractt

Pros

Mutual appreciation by management and coworkers.

Cons

Employees transfer positions within the company often.

Pros

You learn a lot about the secret side of commission.

Cons

If you sale phones you must force accessories on customers. If you do good on attaching accessories you better get warranties. If you do warranties you better sale some batteries.

Advice to Senior Management

If a customer does not want to buy something do not take you frustration out on your workers.

Pros

The commissions on wireless products can be good. Many lower level employees can be great to work with. It is a great environment to self study and improve your sales techniques. Also a great environment to learn retail management by having fantastic examples of what not to do.

Cons

Worst upper management in retail, period. Mostly poor compensation ($1 for every $30 of RadioShack "essential" products, if you sell $75/hr in said products), if any, on top of minimum wage. Assistant Store Managers/Managers in Training are not paid any additional wage.

Advice to Senior Management

Sell products that people want to purchase. Get rid of anything that isn't wireless phone related. Pay the appropriate amount for the type of employees that you want to hire. Great salesmen with a background in 5-8 wireless carriers do not work for minimum wage. Great retail managers do not work for $23k plus bonuses.

Pros

My DM is wonderful most times and I really enjoy helping people

Cons

The HOURS! 51+? That's insane for numerous reasons. I'm a full time student so I need two days off a week and I'm often begrudged that even though I still manage the 51 in 5 days.Also my family is two hours away and it's like pulling teeth to be able to see them. I'm not paid as well as any other manager I've seen doing a comparable job and working more hours. I have an incurable brain disorder and they wanted to get angry with me because I needed to take breaks at certain times because my pills make me sick. Just not a good place to work. You'd think you were working for children.

Advice to Senior Management

Cut some hours, raise the pay, APPRECIATE AND RESPECT your staff and give us a better balance between work and life for crying out loud! We are NOT robots!

Pros

Fun associate job at first.
Learning new electronics.
Discounts.
Employee cell phone plans.

Cons

Wow, where to begin. So I worked for the company for over a decade. Radio shack was once a proud establishment to work at. Than, well... All hell broke lose. Wages cut drastically. Senior managers not allowed to relocate and keep there tenure. They would rather have a rookie manager get looped in and pay a lot less, than keeping a senior manager in the position. Impossible to keep up with RD and above. Complete twist on how stores are run from my becoming.g time. I remember radio shack an awesome place to shop, and work. Now its nothing but robots the co.wants working for them. The "sales path" of bombing ur customers got more negative feedback than positive. How about this radio shack, how about u let the customer decide what they want, teach a new way for customers to see if they wanna upgrade there phone instead of the sales path which includes asking 7 questions at pos. Great co. In the past, now they just need to sell themselves off... Pitty....

Advice to Senior Management

Wake up!!!!!!!!!!!!!!!!!!!!