RadioShack Reviews

Pros

A great group of sales teams who are knowledgeable about the products. Although the sales teams are paid min wage, they have the opportunity to earn additional spiffs/commissions on most of the products they sale.

Cons

Store Manager pay is the lowest and I wonder how most live.

The company pushes attaching additional items on low margin products to the point that many associates force the customers to by something they really do not want.

The District Manager position requires working five and a half days a week, however anyone rarely get off at 1 PM on Saturday as promised when hired.

Advice to Senior Management

Listen to the field when concerns are voiced!

Pros

- Opportunity for extra $$$ from cell phone sales
- Semi-decent employee discount
- Good work/life balance and good working hours

Cons

- Unfair promotion practices (upon being hired as a manager in training, (which paid a measly $9/hr) I was told I would be given the opportunity to manage my own store after a 5-month training course. When my school got in the way of this, I was demoted to regular old sales associate (a $1/hr pay cut). A few months later, my store was assigned a new manager...who had just been hired 2 months prior and did not need to take any classes. And his lack of training showed, as I was constantly correcting him or doing tasks for him.
- Too much stress for not enough pay. You're made to shove cell phones/plans down customers' throats for barely minimum wage.

Advice to Senior Management

Pay your employees better and get back to your roots...stop focusing so much on cell phones. Also, be consistent when hiring managers, and don't hire someone as a manager who is a 2-month newbie when you have a former manager-in-training already well versed in the job.

Pros

Great atmosphere with great coworkers.

Cons

Sometimes the customers don't know what specifically they are looking for and are very difficult to work with as a result.

Advice to Senior Management

occasionally check with the lower level employees to see how the atmosphere at the job location is. At times sales associates become very unsatisfied and production suffers and upper level leadership does nothing to help

Pros

fexilbe schedule...
carrier perks...
employee discount
theirs just to few to count

Cons

horrible stress, even if you do well it's not well enough
everyone above manager has lost touch with reality, it happens when you hire externally and people have no tech knowledge
little room for advancement, which can and will be taken away
horrible pay, full timers can make 10-11 an hour average, but full timers are expected to run the store, meaning deposits, closing almost every night. (in short your doing management work)
massive downsizing, 3 assistant managers for almost 20 stores, so even if you can get promoted your going to have to transfer
for management bonuses have become near unreachable, double digit gains year round are expected in a bear economy....

Advice to Senior Management

this is what happens when a company loses touch with its customer base and reality, this company simply wants to be bought out. when i left rumors were running rampant fir best buy was buying us then TWC... stop worrying about that and start paying people. over the last 10 years or so manages pay has bee cut proportionally

Pros

In some of the location doesn't have a lot of traffic in the store, so it is very lay back. (Like right now I'm just writing a review.) You get commission on everything you sell, so if you are a full-timer your paycheck will never be lower than what minimum wage gets. You will get promote really fast if you learn quick and your sales performaces are high. HOWEVER, you can get kick out of the field if your performace sucks.

Cons

It is a stressful job if you dont well on selling. (Performace is the key)
Very strict on attachment which means that all the cellphone, camera, and computer etc you sell, you HAVE TO sell it with accessories. Supposely, that's how the company makes money. WARRENTY is definately a big thing to Radioshack too.

Advice to Senior Management

If you guys can promote for those people who actually have great performance and leadship skills will be great.

Pros

- decent pay if you have a good month
- get to work with new exciting products
- good management (at least at my location)

Cons

- pay is only average if its a down month
- no chance for raises or advancement except to management
-strict quotas, sometimes unreachable because of high emphasis on phones

Advice to Senior Management

Raises would be nice, and a pay structure that gave bonuses on more than just phones, although overall the phone bonuses are nice IF you can get them

Pros

Great college job
Hours are flexible
Promotion potential is great, even without a college degree
If you work in a high volume area you can make pretty decent money

Cons

Working at RadioShack is all about Location. If you work in a lower income part of town, no matter how adept you are in sales, you will not make as much money as a mediocre employee in a higher income area.

Advice to Senior Management

Get your hourly pay plans figured out. Make it simple so employees know what they're bringing home every week.

Pros

Great discount policy, cheap cell phone plans, challenging work environment, free Dish network to watch during slow times, good pay

Cons

Strong believers in micro management, bad work life balance, lack of respect from upper management, no support from upper management

Advice to Senior Management

It's a great company with lots of potential, but it's going to take a complete culture change within the company to become the place you want to be.

Pros

You make decent money if you are a decent salesperson

Cons

You have to work all holidays

Advice to Senior Management

help out more

Pros

Employee discounts
Weekly technology trainings
Decent sales training
Enjoyable environment for a techie
Free cell phone perks with low monthly plan from Verizon

Cons

The base pay is horrible (minimum allowed) and the commission completely depends on your store and district location, but nobody will disclose the real, realistic salary range when they are hiring you. 80% of sales associates in our district make less than $9-10/hr and even the top sales associates from the high volume stores make no more than $12/hr on average. Salary-wise you're better off packing groceries at a supermarket.
Opportunities for carrier advancement are extremely limited for a store-level employee.
Nobody cares what you think, nobody even cares what a store manager thinks. The communication only flows in one direction: orders from above.
The benefits are bad.
The level of pressure they put on sales associates and store managers in order to compensate for incompetency in distribution, strategic planning, marketing, merchandising, etc. at the headquarter and upper management level is enormous.
I can go on with cons, but what's the point?

Advice to Senior Management

Stop talking and start listening.
Start valuing your store-level employees.
Before pushing "down" start fixing things at your level.
Get rid of the uniform in which we look like we all came from a trailer park.
Finally fix your horrible distribution/supply and marketing.