RadioShack Reviews

I have been working at RadioShack full-time for more than a year

Pros – learned more about cell phones and other electronics than I could have ever wanted to

Cons – - laughable salary and commission
- overly cut throat environment, considering that entry level is just at minimum wage
- policies tend to change on a daily basis
- Strict adherence of polices at the store level, at the threat of termination, while upper management acts as if the polices are polite suggestions.
- disgusting display of teamwork, do not expect anyone to fight for you if you have an issue with anything company related

Advice to Senior Management – when policies are set, ensure that everyone, from the RD down to the associate, knows what they are and follows them fully. Also, a little recognition to the team member(s) responsible for an outstanding performance goes a long way. Just rewarding the manager or the DM is an insult to the team that put them there.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at RadioShack full-time for less than a year

Pros – It is an overall easy job and helping customers is great.

Cons – No investment in people from upper management. They continue to put people in stores who are not ready which is why they fail. They will work you a million hours, burn you out until you quit or get fired and then plug in the next non ready manager and the cycle continues. By the way store managers were just allowed to go to a 5 day work week before that manageres were required to work 6 days.

No, I would not recommend this company to a friend

I have been working at RadioShack part-time for more than a year

Pros – Good for building resume/work experience, great job for someone in high school without responsibilities, great possibilities for wireless sales depending on store location.

Cons – HIGH turnover rate, terrible training, horrible management, lack of honesty and respect for sales associates and managers from the DM, terrible commission splits and commission isn't what it's hyped up to be, horrible base pay, forced to be a pest and nag elderly customers who come in for other things about wireless, lack of security cameras which made the store a huge target for theft and robberies, unstable hours.

Advice to Senior Management – There's more to RadioShack than wireless phones. The company's focus has strayed away from some of the very things that made RadioShack popular. PLEASE focus on training employees to have a diverse knowledge of store merchandise outside of wireless so that you don't continue to drive away loyal customers.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at RadioShack full-time for more than 8 years

Pros – It is challenging and fun.

Cons – The pay is much less than it should be and the hours are a downside as well.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at RadioShack full-time for more than a year

Pros – Atmosphere is great with right staff. Great benefits for wireless service for employees.

Cons – Lack of opportunities to grow outwardly with other companies in the same business, especially in wireless.

Advice to Senior Management – Radio Shack has severely limited employees in regards to bettering oneself in the job market. Sure, being promoted within the company is great, but when other salaries are made known for other retailers, including corporate wireless partners like Verizon and AT&T, it makes it hard to swallow that store managers and associates are compensated so poorly at Radio Shack.

Non-compete clauses are the biggest reason behind this. After accepting employment with Radio Shack, if an employee wishes to work for another company, such as Verizon or AT&T, he/she must work elsewhere for 6 months after employment with Radio Shack has ended before accepting employment at a business like the ones mentioned.

I would advise changing clauses such as these, promoting and encouraging personal growth - whether with Radio Shack or not.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at RadioShack

Pros – Part time work with commision. Pay during the busier seasons of the year can be excellent.

Cons – A big focus for radioshack stores is selling wireless, which would be great, but they give you to many other tasks to complete at the same time. In between helping guests find fuses, plugs, cables, etc your still given a quota for selling wireless phones. Most of the time, this can result in lots of frustrations, and guest interactions that are bad almost by design. I think radioshack needs to streamline its business model and focus on doing few things well, instead of lots of things sub-par.

Advice to Senior Management – See above under "cons"

I worked at RadioShack full-time for more than 7 years

Pros – Access to the latest electronics and news. Opportunity to work with great people. That is about where it ends.

Cons – I was a manager for a store for over a year. I was required to work a minimum of 50 hours/wk, and was paid the salary of a preschool janitor. During my period I saw four different district managers, and none of them were capable of running even a store, let alone 16 different managers all with different styles and personalities. Although being one of the top performing stores in not only the district, but the company as a whole (top 50 out of 4500+), the most my associates or I ever received was a $200/year (less than $17/mo) bonus and a handful of anonymous letters stating that we were a top performing store. The company changed its primary direction no less than 4 times in one year, making it almost impossible to keep your employees on track. Worst of all, the employees were treated like disposable diapers. Managing 4 people that you were as close to as members of your family and telling them that they had to increase their service plan percentage by 1% or they would be fired even though they had been dedicated associates for over 5 years, and at the same time informing them that their pay would be decreased, was the most despicable thing I have ever had to do in my life.

Advice to Senior Management – Learn to treat your employees with respect. They are what makes the company succeed or fail, and until that is understood, you will continue to circle the drain. Go to business school and research Maslow's Hierarchy of Needs.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at RadioShack full-time for more than 7 years

Pros – Commission Sales- you get paid more, the more you sell, so hard work will get a marginal pay increase

Cons – Political Minefield- No matter how good you are, you can be let go if you upset the wrong people
Dangerous- Stores sell tvs, cell phones, computers, gaming consoles, etc and you are frequently required to work in store by self for hours at a time
Managers are required to work a 48 hour minimum and you are insulted and berated as lazy if you are not closer to sixty
Expect you to provide full service when by self (fully activate phones, put on screen protectors, connect bluetooth, install apps, demo phones) and then get upset when there is shoplifting or
Insurance is a buy in which costs way too much
Human Resources job is to protect management, they don't care about you and are one person to around 300 stores

Advice to Senior Management – overhaul everything. no more one person in store at a time. add more loss prevention and human resources people and have them act independently of the people who get complaints.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at RadioShack

Pros – Strong Brand Heritage... Brand awareness.

Cons – Micro management culture, vendor problems, declining foot traffic. Too many processes to run a store. Horrible, Horrible culture.

Advice to Senior Management – Listen to what your employees are telling you. You have done engagement surveys and you don't act on them. A wise man once said take care of your people and profits follow.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at RadioShack part-time for less than a year

Pros – Discount on Goods. Staff and location.

Cons – To metric driven. Not enough time to sale things. Must constantly sell phones and accessories. Do not want you knowledge of electronics. Poor pay for job. worthless warranties. Make you work full day before letting you go. No warning of being fired. RM/ DM need to work stores and understand what is going on and hear customers are saying about Radio Shack

Advice to Senior Management – Get a life and really start looking at what is being sold and what customers want.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company