RadioShack Reviews
Updated Feb 14, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 448 ratings Employees are "Dissatisfied" |
CEO Rating
Based on 55 ratings
President & CEO |
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Pros
You make decent money if you are a decent salesperson
Cons
You have to work all holidays
Advice to Senior Management
help out more
Pros
Employee discounts
Weekly technology trainings
Decent sales training
Enjoyable environment for a techie
Free cell phone perks with low monthly plan from Verizon
Cons
The base pay is horrible (minimum allowed) and the commission completely depends on your store and district location, but nobody will disclose the real, realistic salary range when they are hiring you. 80% of sales associates in our district make less than $9-10/hr and even the top sales associates from the high volume stores make no more than $12/hr on average. Salary-wise you're better off packing groceries at a supermarket.
Opportunities for carrier advancement are extremely limited for a store-level employee.
Nobody cares what you think, nobody even cares what a store manager thinks. The communication only flows in one direction: orders from above.
The benefits are bad.
The level of pressure they put on sales associates and store managers in order to compensate for incompetency in distribution, strategic planning, marketing, merchandising, etc. at the headquarter and upper management level is enormous.
I can go on with cons, but what's the point?
Advice to Senior Management
Stop talking and start listening.
Start valuing your store-level employees.
Before pushing "down" start fixing things at your level.
Get rid of the uniform in which we look like we all came from a trailer park.
Finally fix your horrible distribution/supply and marketing.
Pros
The workplace is small, and generally pretty easy to handle.
The team you work with is generally a pretty tight-knit group.
Cons
Deadlines can sometime get hectic.
Store dependent, but some locations lack much more foot-traffic than others.
Inventory varies from store to store, sometimes causing customer confusion.
Advice to Senior Management
Streamlining would make the stores a better place for customers.
Constant deadline modifications can sometimes cause confusion within the store.
Pros
Flexible hours, good pay if you can sell cell phones, ability to make good commission if you sell. 30 dollar commission on new cell phone sales. Good leadership from management.
Cons
Some locations are very slow, no sales means 7.25 an hour
Advice to Senior Management
stop changing sales metrics every week
Pros
Depending on the store, you might find good coworkers.
Cons
Minimum wage, no matter how long you've worked for them.
Advancement opportunities are slim to non-existing.
Management is unwilling to listen to employees.
Completely unrealistic sales goals.
PATHETIC commission.
As a sales associate, you do EVERYTHING; stocking, ordering, loading/unloading the truck, packaging, tagging, auditing, mass moving of displays and items. While trying to make sales at the same time.
Advice to Senior Management
Raises?? Please? Since there's no advancement... and pathetic commission.
Pros
Meet me new friends and the chance to increase your pay.
Cons
The company is more cell phone focus then customer focus.
The company do not care what goes on in there store.
Bending of company polices.
Lack of pay raises
Pros
Radioshack can be a great job if you are technically inclined and good with sales but if you lack in either area your employment and job satisfaction will suffer. Base pay is minimum wage + commission so if you are extroverted and enthusiastic this may be a great opportunity for you. If not, this may just be another minimum wage job. I have seen mere employees make very good money here so the position certainly offers the potential.
Cons
As with most companies, the pressure all rolls down hill to the store and district manager but at the store leve it rolls back up to the manager. These poor guys work constantly and rarely get breaks or vacations. Most are cometant and skilled but I've seen many who crack and step down. The best sales associates are expected to become managers but the managers do not make commission so the best don't bother and shouldn't. If you want more out of your career, this may very well not be a path worth the aggravation.
Advice to Senior Management
Find a way to improve home/life balance for store and district managers.
Pros
Employee discounts, upward mobility if you can sell, there are some really good people within the company who's hands are unfortunately tied by senior management.
Cons
Lack of time off, poor work life balance, pay vs hrs worked can be less than some regular ft associates, poor product line focus.
Advice to Senior Management
Figure out what kind of store you want to be and shake off all the extras that don't contribute, reduce locations and increase the square footage of your locations, listen to your frontline management teams and don't just put up a survey for show, and lastly the quality of our associate scale directly with what you are willing to pay them!
Pros
discount on product. they hire rigth on the spot, sometimes no interview.
Cons
Jurasic manager who believed they owned this company and they think as a sales person you don;t have a value. during one year 4 supervisor quit. every month two people quit at my store. if you decide to work there, expect to find no respect, no family life, basically the company own you.
Advice to Senior Management
stop pushing, stresing out employees and customer. Try to have a lifeee too
Pros
Decent benefits, great products, had nice sales contests, excellent training program, employee discount, good career path if willing to relocate,
Cons
Constant pressure and hype from superiors, you learn little about actually runing a business since it is all centralized such as payroll, advertising, accounting, job security is non-existant - what you did last month or last year means nothing - its what you are doing this month. Have a bad month for any reson and you are history.
Advice to Senior Management
Let managers manage.



