RadioShack

  www.radioshack.com
  www.radioshack.com

RadioShack Reviews in New York, NY

Updated December 17, 2014
Updated December 17, 2014
1,507 Reviews
2.4
1,507 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
RadioShack CEO Joseph C. Magnacca
Joseph C. Magnacca
383 Ratings

Review Highlights

Pros
  • Great Training - trained for all major cell phone companies and fast paced (in 144 reviews)

  • Some pros for working at RadioShack is the some of the employee discount (in 87 reviews)


Cons
  • Upper management has no concern for their employees unless they are chosen favorites (in 161 reviews)

  • The only thing Corporate cared about was the amount of cell phones you sold (in 139 reviews)

More Highlights

21 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I learn a lot from RadioShack. I have 13 years of customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in New York, NY
    Former Employee - Customer Service in New York, NY

    I worked at RadioShack full-time (more than 10 years)

    Pros

    Flexible hours. Great environment. Good learning experience.

    Cons

    None I have no answer.

    Advice to ManagementAdvice

    None.

    Recommends
  2.  

    Not Doing Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate - Part Time in New York, NY
    Former Employee - Sales Associate - Part Time in New York, NY

    I worked at RadioShack

    Pros

    Its easy money, And there's not to much to do.

    Cons

    Not enough for what you have to go through.

    Advice to ManagementAdvice

    Grow up!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    It was a good experience into retail. I think my manager made the job better. I sort of enjoyed it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at RadioShack part-time (more than 3 years)

    Pros

    Its a Job. Some management only care about numbers. Attachments are required on just about every sale...even with items that no attachment is needed. SMH

    Cons

    lack of hours.
    commission.
    i did what the manager was doing.

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Nice Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY

    I have been working at RadioShack part-time (less than an year)

    Pros

    easy, not hard, get to see new products

    Cons

    boring, not exciting, some customers and managers are jerks

    Advice to ManagementAdvice

    make challenges

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Good for part time needs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at RadioShack part-time (less than an year)

    Pros

    Comission and fun coworkers who are always willing to help

    Cons

    Needing to know a lot of different carriers and how to use their sites

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Underperformance = management incompetence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in New York, NY
    Current Employee - Assistant Store Manager in New York, NY

    I have been working at RadioShack full-time (more than an year)

    Pros

    I can't think of any pros. It used to represent a paycheck, but after today's news there's not much to say.

    Cons

    1000 stores are being closed for "poor performance" when the real reason for any of this is the fact that Radioshack hasn't kept up with the times and has gone down market over the last 15 years. There were so many wrong decisions, and not enough investment in online. I don't even know where to begin.

    Everyone has expected this for a long time, so the cut throat games of survival started a while ago. As such, the work environment is toxic as people try to salvage jobs.

    Advice to ManagementAdvice

    Care about your employees, build long term. Only bold decisions can save the company now.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Radio Shack is a company that needs to go out of business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in New York, NY
    Current Employee - Store Manager in New York, NY

    I have been working at RadioShack full-time (more than an year)

    Pros

    Great pay for some managers. Most of the people that work there are comfortable and as long as you are cool with the DM you won't be picked on.

    Cons

    They expect you to bring your location back from the dead..They make managers work 6 days. They have no culture whatsoever, no appreciation for reps or managers.

    Advice to ManagementAdvice

    Start caring about your people. The stores that are about to close down in 2014 is a direct results of lack of sales because of high turnover. Employees treat radio shack as a job not a career because DM's don't care about the people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Good discounts, but poor pay and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at RadioShack part-time (less than an year)

    Pros

    The best part about working at Radioshack is being able to spend all day playing with cool gadgets and helping people find solutions and products for their every day lives.
    There's an employee discount that ranges depending on the product!

    Cons

    The commission structure recently changed for the worst, making this already poorly paying job even worse. Management overlooked me consistently for 2 years without giving me any promotion despite having higher sales than employees who were promoted. The work environment is not fun at our store. Many employees don't get along and we barely speak with management. I had 1 friend who I'm still close to.

    Management forces us to push products at people -- even when they don't want them. The sales goals are unrealistic.

    In short, I'm glad I left! On to bigger and better projects.

    Advice to ManagementAdvice

    Structure commissions so that sales people are motivated to make sales!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    changing processes and management is frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at RadioShack part-time (less than an year)

    Pros

    As a stocker at a Manhattan location, we do a lot of volume and usually stay busy. I appreciate the discounts on cool projects, and in general my manager's pretty good about getting me time off.

    Cons

    Processes and systems are always changing so you have to relearn everything. Inventory systems and management's new procedures weigh us down. High turnover among employees and management is frustrating and I'm always training new hires

    Advice to ManagementAdvice

    Retain your employees by offering better pay!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Good for part time if you get along with work associates.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate - Part Time in New York, NY
    Current Employee - Sales Associate - Part Time in New York, NY

    I have been working at RadioShack part-time (less than an year)

    Pros

    Educational. Good discount. Good number of paid days off and some benefits even for part timers. They state in their bylaws they do not discriminate based on sexual orientation and their benefits cover same sex partners.

    Cons

    Pay is extremely low. Key holders and everyone else except the SM make minimum wage plus a small % of your own sales. They will not give anyone except SM 'official' full time to beat having to give benefits. Overtime NEVER happens. There is "commission" but when you do the math between a few people, we all end up making about the same average over time and it happens to very close to a whole number. These metrics are likely predetermined. Also, my associates are very respectful of each other, but even still I can feel the commission environment bringing out an unhealthy competition and lack of consideration for customers that are buying low priced items. If you need commission to give good customer support you're not doing your job right.

    There is AN EXTREMELY HIGH learning curve. A LOT to learn. Doesn't make sense that employees are not compensated to stay since it probably costs the company a lot (and it takes years to even recognize all the electrical components) to train everyone in just the basics. Turn over is high.

    Advice to ManagementAdvice

    Get rid of commission. Give living wages and properly train employees through apprentice like system that grants long term sustainability and not the extremely high turnover rate that is currently there.

    Recommends
    Negative Outlook
    Approves of CEO

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