RadioShack Reviews

Updated September 30, 2014
Updated September 30, 2014
1,387 Reviews
2.4
1,387 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
RadioShack CEO Joseph C. Magnacca
Joseph C. Magnacca
322 Ratings

Review Highlights

Pros
  • Great Training - trained for all major cell phone companies and fast paced (in 138 reviews)

  • Some pros for working at RadioShack is the some of the employee discount (in 80 reviews)


Cons
  • Compensation is horrible upper management does not really care about the associates (in 147 reviews)

  • The only thing Corporate cared about was the amount of cell phones you sold (in 136 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Keyholder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder  in  Brooklyn, NY
    Former Employee - Key Holder in Brooklyn, NY

    I worked at RadioShack full-time for more than a year

    Pros

    Great management team excellent training

    Cons

    Pay rate could have been better along with commission sells

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Mostly ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at RadioShack full-time for more than 8 years

    Pros

    Good opportunities for advancement if you are willing to work hard.
    Flexible schedules
    Good discounts on Cell service
    Insurance offered for all, including part timers.

    Cons

    Lack of regular hours
    Not enough payroll to run stores to expected standards.
    Always changing targets
    Sink or swim training for new managers

    Advice to ManagementAdvice

    Give stores more hours if you want us to deliver the customer service that you say you want us to.

    Negative Outlook
    No opinion of CEO
  3.  

    Worked there for about 4 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RadioShack part-time

    Pros

    Easy job and good place to get your foot in the door of a wireless sales career

    Cons

    More pay for harder workers, key carrier and "MIt" need to get higher hourly pay than the new people. Dont really think the company is making necessary changes to keep up with the trends of the market.

    Negative Outlook
    Disapproves of CEO
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  5.  

    A Worthy Challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RadioShack full-time for less than a year

    Pros

    Opportunity to move up within the organization, chance to make a difference, so many changes for the better happening

    Cons

    Resistance to change from some leadership and associates stuck in old ways

    Advice to ManagementAdvice

    Continue improving culture and listening to the field.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I enjoyed the team I worked with, most of the product that I sold, but did not always enjoy management actions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Rexburg, ID
    Current Employee - Sales Associate in Rexburg, ID

    I have been working at RadioShack part-time for more than a year

    Pros

    The company incentivizes employees to perform well. There are some great products to learn about and resources to learn more. When you work together with your team it is an enjoyable time.

    Cons

    District managers receive instruction from higher management that seems to be disconnected from actual customers. The agenda does not always seem sensible or plausible, such as warranty requirements on customer purchases.

    Advice to ManagementAdvice

    On a store management level there is an overabundance of paperwork and menial tasks that detract from the purpose of a store manager. Simple software upgrades could easily replace the hours spent fulfilling manager tasks.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Fun Environment for Tech fans.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate - Part Time  in  Fenton, MI
    Current Employee - Sales Associate - Part Time in Fenton, MI

    I have been working at RadioShack part-time for more than a year

    Pros

    Product knowledge learned while working in the store is invaluable. Under the right manager you will learn a great deal on how to sell the entire store well. Fellow Associates are usually very friendly and willing to help you grow in sales environment.

    Cons

    Pay is too low for what Sales Associates are required to do on a daily basis. Have to know everything in store while being a personal help desk for any kind of technical problem that comes through the doors.

    Advice to ManagementAdvice

    The amount of changes made in the last 6 months have really driven customers to shy away and leave employees with a sour taste in their mouth.

    Negative Outlook
    No opinion of CEO
  8.  

    Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RadioShack

    Pros

    GOOD PEOPLE, not so smart

    Cons

    looks like they won't last a long time

  9.  

    Pretty good actually.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Diego, CA
    Former Employee - Sales Associate in San Diego, CA

    I worked at RadioShack part-time for less than a year

    Pros

    It was easy to get help.
    The sales goals weren't outlandish.
    The pay was average.
    They will help you grow as a salesperson
    They even work around my school schedule

    Cons

    Some of the people that come in.
    Didn't say upfront it was a sales job.

    Advice to ManagementAdvice

    Perhaps some more personal training.
    Also they really need to be upfront that you’re not just attending the store and that you’ll be selling phones.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Ok..... high sales pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Palatka, FL
    Current Employee - Anonymous in Palatka, FL

    I have been working at RadioShack full-time for more than a year

    Pros

    Commission plus base pay is very rewarding

    Cons

    Everything is about sales numbers...

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Company is very close-knit but job security is low.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Flint, MI
    Current Employee - Sales Associate in Flint, MI

    I have been working at RadioShack part-time for more than a year

    Pros

    Pays pretty well for an entry level position.
    CEO is very close to his employees
    Good entry sales and retail position and lots of room to learn.

    Cons

    Low job security
    Should get paid more for the amount of work put into the company

    Advice to ManagementAdvice

    Close the stores that aren't doing well and fire the employees that don't care to be loyal to the company during its turn around process. We need optimism right now and there are too many people around bringing the company down. There's a good probability of us bouncing back if we do it right. Open more fix-it locations and take responsibility for your brands. Don't hide behind "Auvio" and "Gigaware", make it all Radioshack brand.

    Recommends
    Negative Outlook
    Approves of CEO

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