RadioShack

www.radioshack.com

RadioShack Reviews

Updated January 27, 2015
Updated January 27, 2015
1,558 Reviews
2.4
1,558 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
RadioShack CEO Joseph C. Magnacca
Joseph C. Magnacca
399 Ratings

Review Highlights

Pros
  • Great Training - trained for all major cell phone companies and fast paced (in 144 reviews)

  • Some pros for working at RadioShack is the some of the employee discount (in 87 reviews)


Cons
  • Upper management has no concern for their employees unless they are chosen favorites (in 161 reviews)

  • The only thing Corporate cared about was the amount of cell phones you sold (in 139 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Been with the company for 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RadioShack

    Pros

    Great team
    Atmosphere was nice most of the time

    Cons

    Leadership was ok
    Was hard to get contract phones for some customers

    Doesn't Recommend
    Neutral Outlook
  2.  

    A Company in Free Fall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at RadioShack full-time (more than a year)

    Pros

    -Get to spend all day around technology
    -Laid back environment
    -Decent training in electronics, you get to learn (both through training and experience) a lot about technology and electronics.

    Cons

    -Management utterly confused, frequently given conflicting or unclear goals
    -commission structure changed 5 times in the under 2 years I was there
    -Company was in a free fall while I was there, (stock price lost 200% of value) so management and employees were always jumping ship.
    -Sub-par hiring practices. I worked with lots of smart people who enjoyed technology and were knowledgeable. I also worked with just as many people who knew nothing about technology, didn't care to learn, and were not enamored of customer service or following through with any sales job.

    Advice to ManagementAdvice

    Do something drastic with the company, the business model is outdated. The stores look tired; many haven't received an interior design upgrade since the eighties. Be clear with your employees as to what you want, how we're going to do it and how we are going to get there.

    Please, hire better people. I cannot tell you how many hours I spent doing other people's jobs, saving their sales from unhappy customers, and general cleaning up.

    Doesn't Recommend
    Negative Outlook
  3.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Oroville, CA
    Current Employee - Manager in Oroville, CA

    I have been working at RadioShack

    Pros

    Fast paced customer service oriented retailer with lots of training available to all employee's.

    Cons

    May not be the right fit for everyone. You need to be self motivated and driven to hit numbers.

    Recommends
    Negative Outlook
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  5.  

    Radioshack suits students that go to full time well, but not many incentives for full time employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Houston, TX
    Current Employee - Retail Sales Associate in Houston, TX

    I have been working at RadioShack

    Pros

    Depending on your location of course, but it's a chill laid back job. Not many people know RadioShack still exists.

    Cons

    Pay is minimum wage plus commission, if your location is slow, that means you're working for minimum wage.

    Advice to ManagementAdvice

    Managers are pretty much slaves to district managers, or recently "regional managers". Radioshack must change it's business mindset otherwise it will continue to go downhill.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RadioShack

    Pros

    best place to work during school life.

    Cons

    Low wages and no health insurance.

  7.  

    Radioshack

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in Fort Worth, TX
    Current Employee - District Manager in Fort Worth, TX

    I have been working at RadioShack

    Pros

    Good pay. Good coworkers. Company car.

    Cons

    Long hours. No days off.

    Advice to ManagementAdvice

    Better schedule. Better work life balance

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Radioshack

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fix IT Tech in Staten Island, NY
    Current Employee - Fix IT Tech in Staten Island, NY

    I have been working at RadioShack part-time (more than 3 years)

    Pros

    I gained a lot of knowledge on products and how they work. You learn a lot from customers. The work environment is not too hectic although it has its rushes.

    Cons

    Commission changed constantly in a downward trend.

    Advice to ManagementAdvice

    Keep the associates motivated with incentives.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Good pay, lack of honesty and morality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate - Part Time in Cypress, CA
    Former Employee - Sales Associate - Part Time in Cypress, CA

    I worked at RadioShack part-time (less than a year)

    Pros

    Flexible schedules, sometimes you find good partners, learn a lot about communication and socializing

    Cons

    Work under pressure that sometimes is the priority for the company, instead of employees comfort and compensation

    Advice to ManagementAdvice

    Not only care about your goals, care more about people and you will be a better company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Pretty decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate - Part Time in Gig Harbor, WA
    Former Employee - Sales Associate - Part Time in Gig Harbor, WA

    I worked at RadioShack part-time (less than a year)

    Pros

    At Radio Shack there were opportunities to make more than the minimum wage that is offered. Commission is offered for selling certain items in the store, such as cell phones and large electronics.

    Cons

    It is required to sell a certain number of cell phones, batteries and service plans each month. If you cannot reach the quota each month you are at risk of losing you job. When I worked at Radio Shack Verizon cell phones were not sold in store, in a city where Verizon is the most used phone carrier. This made it very difficult to sell cell phones each month. No consideration for this fact was given. `

    Recommends
    Approves of CEO
  11.  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Sales Associate in Waynesboro, VA
    Former Employee - Sales Associate in Waynesboro, VA

    I worked at RadioShack part-time (more than a year)

    Pros

    Working with people and technical inquiries

    Cons

    Commission pay scale and retail sales

Work at RadioShack? Share Your Experiences

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