RadioShack Reviews

Updated August 28, 2015
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2.6
Rating Trends
Recommend to a friend
Approve of CEO
RadioShack CEO Joseph C. Magnacca
Joseph C. Magnacca
589 Ratings

Pros
  • Cell phone discount plans are available through the major carriers (in 144 reviews)

  • The only pro is the employee discount (in 87 reviews)

Cons
  • Sinking ship upper management keeps changing directions every six month to try to catch up to everyone else (in 161 reviews)

  • Word vomit they preach to sell cell phones (in 139 reviews)

More Pros and Cons

1,983 Employee Reviews

Sort: Popular Rating Date
  1. Fell I love with my manager.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great customers, okay discounts, fun coworkers.

    Cons

    Bad manager who broke my heart.

    Advice to Management

    Don't sleep with your employees.


  2. Great starting sales job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at RadioShack part-time (More than 3 years)

    Pros

    semi-professional technology environment you learn the basics of retail selling you get the chance to work on some cool projects in order to help customers room for growth due to management turn over

    Cons

    Not payed nearly enough considering what corporate phone store employees make, and you are doing the same job. The turnover rate of employees can be daunting. Some processes in store could be simplified but their organization is a little out of date due to CEO turn over rate. High rate of employee theft

    Advice to Management

    Treat your employees the same way other big box technology companies do. and 2% commission is too low period. in other words I can sell 250,000 worth or products and services and only get $6,000 in a year, thats a joke even compared to a used car salesman.


  3. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Fort Worth, TX
    Former Employee - Store Manager in Fort Worth, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at RadioShack (More than 3 years)

    Pros

    Electronic that people need. The customers and staff

    Cons

    Chapter 11 forced store to close


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  5. Fixit Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Northridge, CA
    Former Employee - Anonymous Employee in Northridge, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at RadioShack full-time (Less than a year)

    Pros

    great experience , learned a lot about technology

    Cons

    bad management at corporate, pay is very low but can made up with commission if your good at selling.

    Advice to Management

    learn basic communication skills


  6. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Fix IT Tech in Philadelphia, PA
    Former Employee - Sales Associate/Fix IT Tech in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RadioShack (More than a year)

    Pros

    Learn about products and get good interactions with different people

    Cons

    Managers do not care about staff just the company. You will be left in a jam


  7. Solid Company

    Former Employee - Sales Associate in Clovis, NM
    Former Employee - Sales Associate in Clovis, NM
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at RadioShack part-time (Less than a year)

    Pros

    Great culture of Customer Service, commision plus hourly pay rate, and great discounts!

    Cons

    The only downside is one that really affects all businesses today, and that is the high turnover. It is hard to create a culture of true devotion, even with the great orientations and heavy emphasis on Customer Service. People leave often and rarely get on board.

    Advice to Management

    Keep doing what you're doing. Hire the right people and hope for the best! Maybe emphasize a culture of compliance more.


  8. sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Newark, NJ
    Former Employee - Sales Associate in Newark, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at RadioShack (Less than a year)

    Pros

    Sales experience gain in this job

    Cons

    Dealing with commission in this job

    Advice to Management

    Positive feedback


  9. RadioShack is a last minute store.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RadioShack part-time

    Pros

    Had very detailed products Great experience with customer service Met great individuals

    Cons

    Long hours little pay unless you sold phones little room to advance


  10. good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    friendly environment, good employees and work ethic

    Cons

    not enough hours, company going out of business

    Advice to Management

    none


  11. Assistant to the store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Bay City, MI
    Current Employee - Assistant Store Manager in Bay City, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at RadioShack full-time (More than 3 years)

    Pros

    Great customers, can be a friendly work environment, commusion based, under new ownership so hopefully will pick up again, still building though.

    Cons

    Demanding, ever changing, difficult to keep up, small staff, company just finished bankruptcy, looking to get stock back in and new products to stay relavent.

    Advice to Management

    Pick a plan and stick with it.



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