RadioShack Reviews

Updated September 1, 2015
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2.6
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Recommend to a friend
Approve of CEO
RadioShack CEO Joseph C. Magnacca
Joseph C. Magnacca
594 Ratings

Pros
  • Cell phone discount plans are available through the major carriers (in 144 reviews)

  • The only pro is the employee discount (in 87 reviews)

Cons
  • Sinking ship upper management keeps changing directions every six month to try to catch up to everyone else (in 161 reviews)

  • Word vomit they preach to sell cell phones (in 139 reviews)

More Pros and Cons

1,986 Employee Reviews

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  1. Decent job for college students

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Retail Sales Associate in Kannapolis, NC
    Former Employee - Retail Sales Associate in Kannapolis, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at RadioShack part-time (More than a year)

    Pros

    Fun, active work environment with a very positive atmosphere, great schedule flexibility for college students or multiple jobs.

    Cons

    Wouldn't recommend for full time position, doesn't pay very much, days can be long and slow or really busy.


  2. Mediocre company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at RadioShack full-time

    Pros

    The employee discounts were great. Some managers were great to work with allowing flexibility with job hours.

    Cons

    The pay sucked. They kept changing the pay plan to give us less and less commission. They also over promised on manager and assistant manager promotions. They made people go through management training and never offering them managment positions.


  3. Helpful (2)

    Fell I love with my manager.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great customers, okay discounts, fun coworkers.

    Cons

    Bad manager who broke my heart.

    Advice to Management

    Don't sleep with your employees.


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  5. Great People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Administrative Assistant in Fort Worth, TX
    Former Employee - Executive Administrative Assistant in Fort Worth, TX

    I worked at RadioShack full-time (More than a year)

    Pros

    Worked with some great people who were very intelligent and worked very hard to make the company a success even during the companies financial struggles.

    Cons

    Top heavy when it came to VP's and above.


  6. Sales Associate Part-time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Discount was great and helpful

    Cons

    pay is a bit low, some days were a struggle to make ends meet.

    Advice to Management

    Increase pay to keep employees


  7. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Fort Worth, TX
    Former Employee - Store Manager in Fort Worth, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at RadioShack (More than 3 years)

    Pros

    Electronic that people need. The customers and staff

    Cons

    Chapter 11 forced store to close


  8. Fixit Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Northridge, CA
    Former Employee - Anonymous Employee in Northridge, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at RadioShack full-time (Less than a year)

    Pros

    great experience , learned a lot about technology

    Cons

    bad management at corporate, pay is very low but can made up with commission if your good at selling.

    Advice to Management

    learn basic communication skills


  9. Great starting sales job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at RadioShack part-time (More than 3 years)

    Pros

    semi-professional technology environment you learn the basics of retail selling you get the chance to work on some cool projects in order to help customers room for growth due to management turn over

    Cons

    Not payed nearly enough considering what corporate phone store employees make, and you are doing the same job. The turnover rate of employees can be daunting. Some processes in store could be simplified but their organization is a little out of date due to CEO turn over rate. High rate of employee theft

    Advice to Management

    Treat your employees the same way other big box technology companies do. and 2% commission is too low period. in other words I can sell 250,000 worth or products and services and only get $6,000 in a year, thats a joke even compared to a used car salesman.


  10. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Fix IT Tech in Philadelphia, PA
    Former Employee - Sales Associate/Fix IT Tech in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RadioShack (More than a year)

    Pros

    Learn about products and get good interactions with different people

    Cons

    Managers do not care about staff just the company. You will be left in a jam


  11. Solid Company

    Former Employee - Sales Associate in Clovis, NM
    Former Employee - Sales Associate in Clovis, NM
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at RadioShack part-time (Less than a year)

    Pros

    Great culture of Customer Service, commision plus hourly pay rate, and great discounts!

    Cons

    The only downside is one that really affects all businesses today, and that is the high turnover. It is hard to create a culture of true devotion, even with the great orientations and heavy emphasis on Customer Service. People leave often and rarely get on board.

    Advice to Management

    Keep doing what you're doing. Hire the right people and hope for the best! Maybe emphasize a culture of compliance more.



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