RadioShack

www.radioshack.com

RadioShack Reviews

Updated February 1, 2015
Updated February 1, 2015
1,573 Reviews
2.4
1,573 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
RadioShack CEO Joseph C. Magnacca
Joseph C. Magnacca
408 Ratings

Review Highlights

Pros
  • Great Training - trained for all major cell phone companies and fast paced (in 144 reviews)

  • Some pros for working at RadioShack is the some of the employee discount (in 87 reviews)


Cons
  • Upper management has no concern for their employees unless they are chosen favorites (in 161 reviews)

  • The only thing Corporate cared about was the amount of cell phones you sold (in 139 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Senior Financial Auditor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Auditor in Fort Worth, TX
    Former Employee - Senior Financial Auditor in Fort Worth, TX

    I worked at RadioShack full-time (more than a year)

    Pros

    Great people and great environment.

    Cons

    Weak executive management and c suite.

    Recommends
    Negative Outlook
  2.  

    It can get you by

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RadioShack

    Pros

    Experience in learning new technology. 10% discount off most store items. 1/2 Radio Shack brand items.

    Cons

    Customers abusing return product policies.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Very challenging job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at RadioShack

    Pros

    Working with new technology and very customer friendly

    Cons

    Pay is lower the industry average. Strict goals to meet. A struggling Corporate company.

    Doesn't Recommend
    Negative Outlook
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  5.  

    Been with the company for 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RadioShack

    Pros

    Great team
    Atmosphere was nice most of the time

    Cons

    Leadership was ok
    Was hard to get contract phones for some customers

    Doesn't Recommend
    Neutral Outlook
  6.  

    management needed more training and most just sit in the backroom

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RadioShack part-time (more than a year)

    Pros

    decent pay and potential to increase it with commission, most customers are nice

    Cons

    made to push sales to customers, not easy to get promoted

    Advice to ManagementAdvice

    help employees completely understand how to do things.

  7.  

    Good place to work-- if they don't close.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RadioShack

    Pros

    Small store-- focus on customer service

    Cons

    Probably closing stores very soon

    Advice to ManagementAdvice

    Don't close my store

    Doesn't Recommend
    Negative Outlook
  8.  

    it's a great company to work for. The pay isn't great compared to comparable positions, but very laid back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager in Lake Charles, LA
    Current Employee - Retail Store Manager in Lake Charles, LA

    I have been working at RadioShack full-time (more than 5 years)

    Pros

    Flexibility, environment, opportunity to advance in company

    Cons

    No clear direction, pay, benefits

    Recommends
    Negative Outlook
  9.  

    A Company in Free Fall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at RadioShack full-time (more than a year)

    Pros

    -Get to spend all day around technology
    -Laid back environment
    -Decent training in electronics, you get to learn (both through training and experience) a lot about technology and electronics.

    Cons

    -Management utterly confused, frequently given conflicting or unclear goals
    -commission structure changed 5 times in the under 2 years I was there
    -Company was in a free fall while I was there, (stock price lost 200% of value) so management and employees were always jumping ship.
    -Sub-par hiring practices. I worked with lots of smart people who enjoyed technology and were knowledgeable. I also worked with just as many people who knew nothing about technology, didn't care to learn, and were not enamored of customer service or following through with any sales job.

    Advice to ManagementAdvice

    Do something drastic with the company, the business model is outdated. The stores look tired; many haven't received an interior design upgrade since the eighties. Be clear with your employees as to what you want, how we're going to do it and how we are going to get there.

    Please, hire better people. I cannot tell you how many hours I spent doing other people's jobs, saving their sales from unhappy customers, and general cleaning up.

    Doesn't Recommend
    Negative Outlook
  10.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Oroville, CA
    Current Employee - Manager in Oroville, CA

    I have been working at RadioShack

    Pros

    Fast paced customer service oriented retailer with lots of training available to all employee's.

    Cons

    May not be the right fit for everyone. You need to be self motivated and driven to hit numbers.

    Recommends
    Negative Outlook
  11.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RadioShack

    Pros

    best place to work during school life.

    Cons

    Low wages and no health insurance.

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