RadioShack Reviews

Updated September 12, 2014
Updated September 12, 2014
1,367 Reviews
2.4
1,367 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
RadioShack CEO Joseph C. Magnacca
Joseph C. Magnacca
313 Ratings

Review Highlights

Pros
  • Great Training - trained for all major cell phone companies and fast paced (in 135 reviews)

  • Some pros for working at RadioShack is the some of the employee discount (in 75 reviews)


Cons
  • Compensation is horrible upper management does not really care about the associates (in 140 reviews)

  • The only thing Corporate cared about was the amount of cell phones you sold (in 131 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Building a Better Customer Experience....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at RadioShack for more than 5 years

    Pros

    None. No pros. I hate my job. I've been with the company for over 5 years. I'm actively seeking new employment

    Cons

    This project you're forcing us to work on is KILLING US. I have clocked over 60 hours a week as a manager and they simply DO NOT CARE. It's never good enough. Ever. EVER. Why do you feel the need to work me t death? I haven't seen my daughter in days because I work 12.5 hours a day. Every day. I'll see her my next day off. But I will get constant phone calls and text messages and emails from my DM because of CONSTANT POLICY CHANGES

    Advice to ManagementAdvice

    Stop killing me

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Its the Shack

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager  in  Sheboygan, WI
    Former Employee - Retail Store Manager in Sheboygan, WI

    I worked at RadioShack full-time for more than a year

    Pros

    the employee discount was nice and the people that I worked with where a great group of team members

    Cons

    The hours were crazy 60-70 a week for 27000 a year the company doesnt6 have a focus they are trying to do so much in such a little space the pricing was not on track with other stores in the area the train was lacking they push really hard for cell phone sales and nothing else in the store and if someone comes in looking for something else you could probalby should them where it is but nothing else because there was not train on the other products in the store and some of the stuuf that is in stores doesnt sell they should target each store for what sells in that area.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Relaxed atmosphere. Management disorganized,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RadioShack full-time for more than 5 years

    Pros

    Comfortable atmosphere, employee discount. Most customers appreciate the help. Flexible hours.

    Cons

    Commission rates constantly changing(going down) Management seems disorganized and lacking direction.

    Recommends
    Negative Outlook
    Disapproves of CEO
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  5.  

    Good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RadioShack

    Pros

    Good atmosphere and good co-workers

    Cons

    below average pay and demanding work

  6.  

    My experience at radioshack has ultimately been straight trash.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Danville, VA
    Current Employee - Sales Associate in Danville, VA

    I have been working at RadioShack part-time for more than 3 years

    Pros

    working with fun sales associates has been the only pro

    Cons

    This company has unrealistic goals, i do not feel like they consider real marketing strategies or know what is going on in real life and the economy. i think radioshack believes that every area has money to just spend on cell phones all day everyday as if customers don't have other things they need to send money on. the management is horrible and they are rarely ever production from what i have noticed from all the 6 or 7 managers i have had since 2012. The pay is not good, they pay you minimum wage and 2% of everything you sell. you may as well not have commission cuz the commission is practically nothing. they are too busy trying to fix so many years of bad decisions made within the company that they are falling behind. They want you to do way too much for the little that they pay and its not worth it at all. its people at fast food that make more that radioshack employees do.

    Advice to ManagementAdvice

    Upper management needs to look at the other companies and see how they are winning because obviously they are not doing it right when your stock is at 80 cent.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Tempe, AZ
    Current Employee - Sales Associate in Tempe, AZ

    I have been working at RadioShack part-time for more than a year

    Pros

    Easy, fun co-workers, great products.

    Cons

    Tough customers, can sometimes be boring due to being slow.

    Advice to ManagementAdvice

    Appreciate the effort given.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great way to sharpen your sales skills for future positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Lynchburg, VA
    Former Employee - Sales Associate in Lynchburg, VA

    I worked at RadioShack part-time for more than a year

    Pros

    If you have the right manager you can sharpen your sales skills and if you are in school and need to make some part time cash its a great job that offers commission. Holiday season offers a great sales boom in any location. All you need is effort and a can do attitude

    Cons

    Rarely do you see a fully staffed store that's actually fully staffed..sometimes difficult to take time off...the amount of work you put in sometimes doesn't match the pay

    Advice to ManagementAdvice

    Raise your wages

    Recommends
    Disapproves of CEO
  9.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Belleville, IL
    Current Employee - Anonymous Employee in Belleville, IL

    I have been working at RadioShack part-time for less than a year

    Pros

    good hours, great people, nice location

    Cons

    not advancing, customers, advanced electronics area depleting

    Advice to ManagementAdvice

    find the people who want to rise the ranks and help them get there.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Used to be a great company. That's all history

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Mount Vernon, OH
    Current Employee - Store Manager in Mount Vernon, OH

    I have been working at RadioShack full-time for more than a year

    Pros

    Strong history and a large retail presence in the U.S.

    Cons

    The company's declining reputation has made it hard to hire talented people and this has been discouraging and led to high turnover. RadioShack's current financial problems has scared a lot of senior management into jumping ship including myself and 7 other tenured store managers in my district in the last 3 months. As a store manager I spend 30+ hours a week completing operational tasks which doesn't allow me the time I need to train and develop my staff and effect the revenue flow in our store. In the weekly conference call with all the store managers in the area we talk only about operational compliance and ways to save money. We have not once talked about how to hit sales plan or how to increase the revenue coming into our stores.

    Advice to ManagementAdvice

    The time advice has passed I'm afraid. RadioShack needs to refinance its high interest loans and gain an influx of cash to stay afloat for another year or so. If RadioShack gets the time they need they have to become a sales organization again and stop spending so much time on operational tasks.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Senior Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RadioShack

    Pros

    Extensive great training on the products.

    Cons

    The culture and leadership is not a healthy, at least in my district is not.

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