Railinc

  www.railinc.com
  www.railinc.com

Railinc Reviews in Cary, NC

Updated November 24, 2014
Updated November 24, 2014
46 Reviews
3.2
46 Reviews
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Railinc President & CEO E. Allen West
E. Allen West
28 Ratings

24 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Steady Progress!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Product Support in Cary, NC
    Current Employee - Director Product Support in Cary, NC

    I have been working at Railinc full-time (more than 8 years)

    Pros

    Benefits are outstanding! Life work balance has to be the best in the industry. High performers are retained, promoted and given recognition. In the eight years that I have worked at Railinc, there has never been layoffs. The company is currently going through a growth spurt. As management adjusts to the new direction of Railinc there are going to be growing pains. Railinc does not have share holders. Decisions are mostly industry value based, not strictly profit and loss.

    High performers at lower level positions are promoted at a rapid pace. The workplace is open, engaging and collaborative. Lunch activities, from volleyball, running, soccer and yoga are available on a daily basis.

    Railinc is finalizing a migration from IBM/DB2/EMC mainframe infrastructure to a mid-range Cisco UCS/Oracle/Net-app/VMWare/Teradata platform. This migration work has been a drain on resources. However, there is light at the end of the tunnel (And it is not a train!). Sometime early 2015, Railinc will be free of the legacy platform and able to concentrate on providing increased value to our customers.

    Cons

    Smaller companies have limited upper management opportunities.

    The rail industry as a whole is quite conservative. Operational excellence is the guiding management philosophy at Railinc. Operational excellence is a competitive advantage: it translates to increased production flexibility, improved customer responsiveness, and cost minimization. Some individuals can get frustrated if they do not understand these drivers. For example, developers who want to design the next cutting edge widget may feel constrained. This is not to say that current technologies are not employed. In fact, many new proven technologies are standard. The key word is proven.

    Advice to ManagementAdvice

    Continue to identify leaders and ensure that these individuals are given opportunities to shine. Continue to shift from being a traditional IT centric company to embracing the move towards being customer centric. Look at current business drivers and ensure they align with the corporate strategy. Find ways to incentivize product management to adopt architectural and design standards.

    Recommends
    Positive Outlook
    Approves of CEO

    Railinc Response

    Sep 26, 2014Director of Corporate and Brand Communications

    Thanks for your very detailed review of Railinc. I think you nailed it in your discusion of operational excellence. Given our role in our industry, Railinc is not necessarily focused on developing ... More

  2. 1 person found this helpful  

    Good benefits but Culture not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cary, NC
    Former Employee - Anonymous Employee in Cary, NC

    I worked at Railinc full-time (more than an year)

    Pros

    Good Benefits - flexible hours, fun social events - Hard working, dedicated employees.

    Cons

    Many in the Railroad industry are resistant to change. Until recently they were still using microfiche! Many of the long-term employees were not open to new or different ways of thinking or doing things. This has worked well for many of their customers, who also are stuck in the dark ages, but made for a lot of inefficiencies. Many employees are happy there, but it's not a culture for innovative thinkers.

    Advice to ManagementAdvice

    Management could really improve the bottom line if they listen to the ideas of newer employees and not be afraid to take risks.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Railinc Response

    Dec 1, 2014Director of Corporate and Brand Communications

    Thanks for taking time to write your review. First, you are correct – Railinc culture is not for everyone. For other folks reading this, it helps to know that our role is to help improve the safety ... More

  3. 4 people found this helpful  

    Manager assigns high risk project with unrealistic timelines and push contractor to meet deadlines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Quality Assurance Analyst in Cary, NC
    Former Employee - Senior Quality Assurance Analyst in Cary, NC

    I worked at Railinc as a contractor (less than an year)

    Pros

    Veify Agile focus work environment, allowing team building with all stakeholders.

    Cons

    Sweat shop, low pay. Management took no accountability for their errors on project(s).

    Advice to ManagementAdvice

    Go beyond ahering to managment team concerns and ahere to non-management concerns.

    Doesn't Recommend
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  5. 4 people found this helpful  

    Low Pay but Work/Life Balance is Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Cary, NC
    Current Employee - Business Analyst in Cary, NC

    I have been working at Railinc full-time (more than 3 years)

    Pros

    The people here at Railinc are really great and a lot of lasting friendships have been made. I do not dread coming to work every day because I really enjoy the people I work with. As long as you are not in the Customer Service Center your hours are fairly flexible. The railroad industry is very interesting and a unique topic to learn about. The biggest draw to this company for me is my coworkers and the rail industry.

    Cons

    As stated before the salary is low and when you are given a ‘raise’ it’s not going to be big, so if you start out with a low salary, get used to it because you will only be able to get about 2%. Deliverables are driven by committees and they put project work ahead of maintenance to existing systems so maintenance almost never gets done and you have to deal with the same broken applications year after year. Most Product Managers are so jaded they brush of customer requests for fixes or new products. We now a have a fat tax and a smoking tax added onto individual health insurance costs. If you have any questions about this good luck getting a response back from HR.

    Advice to ManagementAdvice

    The declining benefits should be off set by higher compensation. I understand that you were told to get out of your corner and interact with the employees but it's a little creepy when we see you walk around the building and not say anything to anyone. With the bench seating it makes us feel like you're checking up on us. Some AVP's seem to be running around like a chicken with their head cut off, not knowing how to make a decision.

    Recommends
    Neutral Outlook
    Approves of CEO

    Railinc Response

    Jul 3, 2014Director of Corporate and Brand Communications

    Thanks for your review of Railinc. The people at Railinc are indeed what makes for a good work environment. And we do serve an interesting and critical industry that helps move everything you can ... More

  6. 1 person found this helpful  

    Great company, interesting work, unique industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Cary, NC
    Former Employee - Analyst in Cary, NC

    I worked at Railinc full-time (more than an year)

    Pros

    IT within the railroad industry. Railroads are much more complicated than one might think. The work I did was interesting and challenging. The industry is fascinating. Railinc deals with massive amount of data such as freight car health, car repair data, car movement events, detector data. Lot of neat stuff is being done and could be done with such data.

    Benefits are phenomenally good (cost to insure my family with very low deductible, excellent coverage plan was <$150/mo) which is unheard of! If you stay 5+ years, eligible for federal railroad retirement which is similar to and in addition to social security. Work-life balance was good for me; some travel involved which I welcomed. The people are fantastic! I worked with outstanding people and will miss them.

    Cons

    Salary is well below market. Personal growth is limited, partly because the company is so small and ultra conservative. Leadership is fine but uninspiring. Office setup is terrible. Large open spaces of tiny workstations makes it feel like a low-end call center devoid of collaboration and privacy. It's a small company but acts like a big company with lots of bureaucracy and slow progress on everything (which may be reflective of the railroad industry). Lots of work and deliverables at the last minute signals little strategic planning.

    Advice to ManagementAdvice

    Provide leadership training for anyone who is interested. Develop Railroad training program for employees to visit shops, yards, operations centers to help make the work less abstract. Stop avoiding eye contact with lower ranking employees as you pass them in the hall.

    Recommends
    Positive Outlook

    Railinc Response

    Jun 2, 2014Director of Corporate and Brand Communications

    Thank you for your comments about Railinc. Railinc works hard to provide good benefits and challenging work. As you know the rail industry is very complex, filled with history and technological ... More

  7. 4 people found this helpful  

    Good company to work if you are over 50

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Cary, NC
    Former Employee - Senior Software Engineer in Cary, NC

    I worked at Railinc full-time (more than 5 years)

    Pros

    Benefits, paid time off, not bleeding edge but leading edge technologies

    Cons

    No growth, Salary is below par

    Advice to ManagementAdvice

    Nothing unless the whole business model is changed. With the current business model that DOESN'T allow any kind of growth, keeping all the employees happy (and interested) with career opportunities is really hard.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Railinc Response

    Jun 2, 2014Director of Corporate and Brand Communications

    Thanks for your comment. Railinc has enjoyed steady growth over the past five years, going from 180 employees to about 300 today. Our company's business model is indeed unique and certainly unlike ... More

  8.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Support in Cary, NC
    Current Employee - Product Support in Cary, NC

    I have been working at Railinc full-time (more than an year)

    Pros

    Railinc is an Awesome place to work

    Cons

    I don't have any cons.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Some good people and interesting mission, but not a good team environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Cary, NC
    Former Employee - Manager in Cary, NC

    I worked at Railinc full-time (less than an year)

    Pros

    Railinc has some well thought out technology, some really smart people who are enjoyable to work with and they try hard to create a collaborative environment.

    Cons

    While they put a lot of focus on meeting SLAs, they miss the forest for the trees. The politics are horrible. Top level managers are most concerned about their own personal image, rather than truly serving the customers. Everyone's primary goal is to earn the annual bonus, which they achieve by manipulating the measurements. Trust is not abundant and management does not listen to simple concerns of the analysts and programmers who are doing the heavy lifting.

    Advice to ManagementAdvice

    You claim that you value empowerment, but that is something that is not well practiced. Focus on that value and the people who work there will show you how they already embrace the need for quality and innovation.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 6 people found this helpful  

    Was great, started getting worse, now it's been horrible for 2+ years. Stay away!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Cary, NC
    Former Employee - Business Analyst in Cary, NC

    I worked at Railinc full-time (more than an year)

    Pros

    Some people at Railinc are really giving their all. It's great that you are given flexibility to do what you need to do, but that's because no one is willing to give direction that is valid for an executive level.

    Cons

    If I could submit a negative overall review I would.

    Bench seating that feels like a call center.

    We can't hear anything while trying to work and everyone has the same complaint.

    No one was consulted on the changes at all. Even the people that were try and blame someone else.

    2% raise every year, no matter how hard you work, when most employees have worked 60+ hours a week.

    Executive management that likes to think they're connected with their employees but we never, ever see. I don't even think our managers and senior managers see them.

    A CIO that doesn't seem to do anything but cause more problems, and wins all sorts of awards somehow. He has 10+ people reporting to him so there is no way he can be effective. He has everyone else around him do the actual "work" and takes all the credit.

    A president that thinks all staff are replaceable, and absolutely treats them that way, asides from his posse of executive managers who are untouchable and never held accountable.

    The Developers are working like crazy but get so much turnover they can't keep up. Projects that are slipping aren't held responsible, they just manipulate a way to show them as green.

    Analysts are completely overwhelmed and everything is blamed on them for not holding up the agile process, which is just waterfall but disguised as agile so they can think they're modern in practice and have some buzz words to account for no contractor wanting to come to Railinc anymore.

    HR, IT and accounting are overwhelmed as well, completely. Might as well not try and get anything from them.

    Advice to ManagementAdvice

    Just leave and replace your entire team. You guys are horrible for morale at a company that really could be great. No one respects you as people, so how can we respect you as leaders? Actually care, or stop putting on a face that you do.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    No vision, no leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cary, NC
    Former Employee - Anonymous Employee in Cary, NC

    I worked at Railinc full-time (more than 3 years)

    Pros

    Good technical staff, good technology stack, work-life balance, good benefits

    Cons

    Executive group is out of touch. They don't communicate, they view the employees as interchangeable "resources." Real leadership comes from a few middle managers who know how to manage and understand the rail industry. This company has a lot of potential but it's being held back by the bad culture the leadership has created.

    Advice to ManagementAdvice

    Get out of your offices and talk to people outside your own little group. Start communicating with people.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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