Rainforest Cafe

www.rainforestcafe.com
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Rainforest Cafe Reviews

Updated February 28, 2015
Updated February 28, 2015
30 Reviews
2.1
30 Reviews
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  1.  

    Busy and sometimes stressful job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Chicago, IL
    Former Employee - Server in Chicago, IL

    I worked at Rainforest Cafe part-time (more than a year)

    Pros

    -High Menu Prices = Higher Tips, I could walk out with $400 on a Saturday double
    -Fun Atmosphere
    -Happy Children
    -Amazing coworkers, we always had fun at work.
    -50% discount at other Landry's restaurants (Mastros/Mortons/McCormick & Schmicks/Bubba Gumps)

    Cons

    -Company is very concerned about money, not about employees or guests.
    -Selling a rewards program is required, I was told upon hire that I was a "sales person" before I was a server.
    -Chicago location gets a lot of Southside Chicago guests and tourists, so getting stiffed was common.
    -Slow season is SLOW. Lunches ran with 2 servers, no bussers/hosts/food runners
    -Required to tip out the hosts.

    Advice to ManagementAdvice

    Focus more on guests and staff than money.

    Doesn't Recommend
    Neutral Outlook
  2.  

    boring and non constant with work ethic. Promised a lot and was disapointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in Orlando, FL
    Current Employee - Line Cook in Orlando, FL

    I have been working at Rainforest Cafe full-time (more than a year)

    Pros

    your working with a huge company and its busy=overtime is allowed.

    Cons

    your exspected to work alot. 45+hours sometimes. there is never enough staff. huge turnover rate. managers dont seam to care only when they want to.

    Advice to ManagementAdvice

    care a little more, hire more people, more training and crostraing.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Wild place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rainforest Cafe

    Pros

    Make good money, Consistently busy

    Cons

    Not consistent hours
    Disney paperwork is a pain

    Recommends
    Positive Outlook
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  5.  

    Not so great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rainforest Cafe full-time (more than 3 years)

    Pros

    High volume and a good place to gain experience.

    Cons

    no benefits worth having, penny pinching, not caring about employees, management disconnected from hourly employees, poor product,

    Advice to ManagementAdvice

    Stop seeing these restaurants as one size fits all operations. Be more human.

    Doesn't Recommend
    Negative Outlook
  6.  

    Expectations are unreasonable for achieving sled
    Sales. Managementdoesn't take family or school life into consideration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Rainforest Cafe

    Pros

    I was able to achieve best sales repeatedly so I made good money.

    Cons

    After stating i no longer had childcare a specific day of the week I was told I had signed a schedule when I was hired that can't be changed.

    Advice to ManagementAdvice

    Family should always come first. Don't let your highest sales people walk away over a change in schedule after two years of being employed. Oh and I asked to be trained behind the bar. They refused bc I didn't have bartending experience and now I bartend at another restaurant. Thanks!

    Doesn't Recommend
    Neutral Outlook
  7.  

    Not what I expected.

    Current Employee - Line Cook in Atlantic City, NJ
    Current Employee - Line Cook in Atlantic City, NJ

    I have been working at Rainforest Cafe

    Pros

    Lots of line cook and prep experience with alot of overtime offered in the summer season.

    Cons

    Bad communication in the kitchen and sanitation.

    Advice to ManagementAdvice

    Teach your management crew how to properly communicate to other workers in the kitchen and also proper sanitation rules and guidelines.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Was fun at first...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Houston, TX
    Former Employee - Server in Houston, TX

    I worked at Rainforest Cafe

    Pros

    Fun and friendly customers and most coworkers.

    Cons

    Charged for employee discount... very immature managers

    Advice to ManagementAdvice

    Let people advance that deserve it.

    Doesn't Recommend
    Negative Outlook
  9.  

    Decent money, but extremely hard work and corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Las Vegas, NV
    Former Employee - Server in Las Vegas, NV

    I worked at Rainforest Cafe

    Pros

    Money is decent. Flexible schedules

    Cons

    Expected to be responsible for every aspect of service, even those that support staff are supposed to help with. Tip percentage is low, but your sales are pretty high

    Advice to ManagementAdvice

    its understandable to want to make a profit, but the corporate pressure that trickles down to every employee creates an atmosphere of fear, not one of pride in doing your job well

    Doesn't Recommend
    Neutral Outlook
  10.  

    Subservient

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rainforest Cafe (more than a year)

    Pros

    None, none, none, none, none

    Cons

    Very negative atmosphere - don't waste your time

    Advice to ManagementAdvice

    You might still remember you are in the people business, but you forgot employees are people

    Doesn't Recommend
    Negative Outlook
  11.  

    I gained knowledge and incredible management experience.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rainforest Cafe

    Pros

    RFC has flexible hours and the team I work with is amazing.

    Cons

    Some of the management seems unhappy with there jobs

    Advice to ManagementAdvice

    Have more enthusiasm about your job so it can rub off on your employees.

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