Raley's Reviews

Updated September 18, 2014
Updated September 18, 2014
111 Reviews
3.4
111 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Raley's President & CEO Michael Teel
Michael Teel
44 Ratings

Review Highlights

Pros
  • Good benefits for working part time (in 8 reviews)

  • good hours good pay great people to work with (in 8 reviews)


Cons
  • Upper management does NOT care about their employees (in 5 reviews)

  • Union labor holds company back relative to competition (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to work while still in school!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Courtesy Clerk
    Former Employee - Courtesy Clerk

    I worked at Raley's part-time for more than a year

    Pros

    The stores I worked at would work around my class schedule. Pay is above minimum wage and you even get benefits.

    Cons

    Limited chance of getting promoted at the stores. There is a big focus on promoting people that have been there longest.
    Had to join the union.

  2.  

    Your average grocery store

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Raley's

    Pros

    Raley's is a very low key environment, compared to a lot of the other big name grocery stores out there, Safeway etc. The people are friendly and the management doesn't rule the store with an iron fist. Like I said, very low key.

    Cons

    Contracts have recently taken a severe blow. No more Sunday Pay or Holiday pay.

  3.  

    good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Raley's

    Pros

    great first job to have

    Cons

    rude customers all the time

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  5.  

    For years a fabulous union job! Amazing benefits,even at art time! I was a mom so this was very important to me!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Raley's part-time for more than 10 years

    Pros

    Insurance /part time flex hours/ union scale/ meet plethora of people/

    Cons

    Work most weekends holidays,not much balance

    Advice to ManagementAdvice

    Remember who is your front line! The clerks who interact with the customers Daily

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Decent job, not much room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bakery Clerk
    Current Employee - Bakery Clerk

    I have been working at Raley's part-time for more than a year

    Pros

    It can be a fun job, and I like the work that I do

    Cons

    Not enough hours to live on. And due to the recent strike, there has been a pay freeze. So no raises unfortunately.

    Advice to ManagementAdvice

    Compensate your employees for the great work that they do, instead of being so stingy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Company going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Courtesy Clerk  in  Rocklin, CA
    Former Employee - Courtesy Clerk in Rocklin, CA

    I worked at Raley's part-time for more than 3 years

    Pros

    Good benefits for working part time. Flexible scheduling if you have a good manager. Co-workers are friendly and helpful.

    Cons

    Raises are pretty much non-existent. Not a whole lot of opportunity. Everything is based on seniority. Customers always expect you to go above and beyond.

    Advice to ManagementAdvice

    Management is just following corporate orders so you can't really blame them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Quality family oriented buisness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Courtesy Clerk  in  Granite Bay, CA
    Former Employee - Courtesy Clerk in Granite Bay, CA

    I worked at Raley's part-time for more than 3 years

    Pros

    Great interaction with customers, awesome co-workers made tons of friends, Paid weekly, Flexible schedule. Owners of company make an appearance in the store and treat everyone the same.

    Cons

    Outside a lot of the time, Angry customers, rude customers, no opportunity for advancement unless you are liked by management.

    Advice to ManagementAdvice

    Give everyone the opportunity and chance to move up in the company. Instead of keeping courtesy clerks, courtesy clerks for years when they could become a cashier or move within the store for more opportunities.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Excellent company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Safety, Quality Assurance  in  West Sacramento, CA
    Former Employee - Safety, Quality Assurance in West Sacramento, CA

    I worked at Raley's full-time for more than 3 years

    Pros

    Friendly people, well-known in the community

    Cons

    Low-margin industry, leading to cuts in any program that wasn't revenue-generating.

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great experience, if you're at a good store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Grocery Clerk  in  Windsor, CA
    Former Employee - Grocery Clerk in Windsor, CA

    I worked at Raley's part-time for more than 3 years

    Pros

    I was fortunate enough to work at a "good" store with, on the whole, good people. Because of this, there was a lot less drama and most days were pretty good ones.

    Cons

    As with any customer service position, customers can be infuriating. Management can sometimes make inept decisions and leave you questioning their decision making abilities.

    Advice to ManagementAdvice

    Don't sugar coat bad news; we will figure out what is really happening and will feel like you're trying to undermine us. Also, i don't care what any statistics show, secret shoppers are a waste of money. They cause more trouble then they are worth and are NOT an accurate indication for an employees performance. For instance, I worked at my store for nearly four years, each of which was spent at a register as either a courtesy clerk or checker. I had a nearly perfect record of 5's on my shops by management but was never once rated by a secret shopper. If they have to start video taping us because of personal issues each shopper may have, perhaps it would be more wise to save the money Raley's is currently bleeding.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Deli Clerk: Exhausting, Repetitive,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk
    Former Employee - Deli Clerk

    I worked at Raley's part-time for less than a year

    Pros

    I got paid $10 an hour, which seemed pretty good to me as a temporary summer worker. My fellow employees and managers were nice, and some times the customers were nice too. Once I got used to the work it became easy and it wasn't too bad when it was slow.

    Cons

    We were often under-staffed, not neccessarily becuase people called in sick but becuase they just didn't schedule enough of us to work. It was extremely frustrating trying to deal with a long line of people at the deli or sandwhich shop with with only one other employee. Customers often complained about us being under-staffed and could be very rude. The job is also much more physically demanding than I expected as you are on your feet all 8 hours and spend much of the time reaching into the case. I'm only 20 and my back hurt at the end of the day.

    Advice to ManagementAdvice

    Hire more people, especially in the deli.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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