Randalls

  www.randalls.com
  www.randalls.com

Randalls Reviews

Updated December 10, 2014
Updated December 10, 2014
38 Reviews
2.0
38 Reviews
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Thomas L. (Tom) Schwilke
14 Ratings

Employee Reviews

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  1.  

    Great life experience, especially for teenagers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courtesy Clerk in Houston, TX
    Current Employee - Courtesy Clerk in Houston, TX

    I have been working at Randalls part-time (more than an year)

    Pros

    Randalls has a great work-life balance; they're very flexible with their hours and will work with you when it comes to scheduling. Hourly employees get a raise every 6 months depending on performance.

    Cons

    There will always be rude customers; don't let them get to you. Can be very stressful if your store is understaffed. Also, although it's not impossible to move up in your store, it's not exactly common.

    Advice to ManagementAdvice

    Give the stores more hours instead of cutting them every chance you get. Cutting your staff down to a skeleton crew stresses them out, and it's much harder to tolerate rude customers when we're stressed out.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Humbling job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Austin, TX
    Former Employee - Cashier in Austin, TX

    I worked at Randalls part-time (more than an year)

    Pros

    Allows for you to develop skills with dealing with difficult people. Also a decent entry level job. Creates and instills a drive for success.

    Cons

    Not a whole lot of mobility and low pay. Poor management and efficiency. Lack of ability to change the processes to better the business on the whole.

    Advice to ManagementAdvice

    Quicker improvements to compensation, if someone offers more skills they should be compensated as so.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Way too strict.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Houston, TX
    Current Employee - Cashier in Houston, TX

    I have been working at Randalls part-time (more than an year)

    Pros

    Discounts on groceries (but only Randall's/Safeway brand.)

    Cons

    Strict Uniform, dealing with customers who fell privileged

    Advice to ManagementAdvice

    Loosen up!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    I worked at Randalls

    Pros

    If you are a liar and a bully its a good place to work because your manager will protect you

    Cons

    You will be pressured to do unethical things. The uniforms suck. They will not work with you on scheduling issues.

    Advice to ManagementAdvice

    You don't have to be a liar and a bully to be an effective manager, quite the opposite. Your good employees are going to your competitors with a strong desire to put you out of business.

  6. 1 person found this helpful  

    Hostile, employees treated as chattel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Manager in Round Rock, TX
    Current Employee - Night Manager in Round Rock, TX

    I have been working at Randalls full-time (more than an year)

    Pros

    Got hired for a Kings ransom...because my position has a 3 MONTH turnover rate

    Cons

    Salaried management doesn't communicate effectively with each other, instructions from closing Store Director and opening Store Director regularly conflict.

    Store management has the expectation that every grocer is identical to Randalls/Safeway and as a result are very flaky on proper training for Department Managers. I've worked for Jewel-Osco, Meijer, Kroger...and Staples (yes the office supply chain) and Randalls/Safeway is very, very different. Randalls doesn't use CAO, ordering is 100% manual, Randalls is "not a cardboard company" so can goods, etc. have to be individually stocked on a shelf.

    Department performance is measured by "All In" case counting, the size of the truck is divided by by the overall shift length and number of crew. This is wildly inaccurate as it completely disregards other department functions (conditioning, ordering, etc.) and lunches (part timers are scheduled 8 hours flat, no 30 minute allotment for lunch.) So by default you are screwed, and the company '35 cases per hour" standard is extremely deceptive, if you got a three man crew (including yourself) a 540 case truck is considered too light. (650-1,000 cases is considered "normal" for a three man shift to do plus condition the ENTIRE store in 8 hours.)

    Overall part-time employee motivation and morale is poor, salaried management treat part-timers like chattel using "Full Metal Jacket" techniques, positive reinforcement is completely nonexistent and as a result part-timer reliability is very low with call offs and no shows frequent. Department Managers are talked down to and overall treated like toddlers, not as extensions of management, salaried tend to micromanage departments relegating Department Managers to overpaid clerks.

    Training is extremely incompetent for Department Managers, beyond the computer based training your period at a training store is just stocking, operations knowledge is crash coursed your final day. You will walk into your assignment learning that every Randalls store is rogue and operates differently per the Chief Store Director's whim, every store's extension system is different (God help you in finding someone to show you how to work the damn phone.) down day and order windows vary from store to store, etc.

    Advice to ManagementAdvice

    Treat part-timers like human beings

    "All In" is egregiously flawed, individual case counting (which everybody else uses) can more accurately determine the performance strengths and weaknesses of a department, with struggling employees being easier to spot and troubleshoot.

    Department Managers are adults, and should be treated more inline as equals.

    Salaried Managers need to communicate with each other better and have a unified operations strategy for the store.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Unappreciated wage slavery.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - File Maintenance Clerk in Houston, TX
    Former Employee - File Maintenance Clerk in Houston, TX

    I worked at Randalls part-time (more than an year)

    Pros

    Some of the people are nice. The job itself produces a very mild sense of accomplishment

    Cons

    Management is unappreciative and hostile. Compensation and hours are inadequate.

    Advice to ManagementAdvice

    Appreciate your employees, pay them fair wages, and give them decent hours.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Starbucks Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks Clerk in Houston, TX
    Former Employee - Starbucks Clerk in Houston, TX

    I worked at Randalls part-time (less than an year)

    Pros

    The store is aways empty, so you get a few clients only. Easy job and you work alone most of the time.

    Cons

    You don't get any discounts on Starbucks products. The menagement of the company is awful, they don't know what's going on. Schedule do work is a mess.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Location, location, location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk in Houston, TX
    Former Employee - Deli Clerk in Houston, TX

    I worked at Randalls part-time (more than an year)

    Pros

    The hours are fair, the pay is reasonable, and you do have opportunities to advance. Management can be fair based on how they like you. The work is simple if not a bit repetitive.

    Cons

    The location determines who your fellow employees are. There is a HUGE gossip culture among people who have worked in entry positions their whole career. If you're at a bad location, it's near impossible to transfer. Safeway kind of treats the company like a step-child.

    Advice to ManagementAdvice

    Help nip the gossip culture in the butt. Inform employees that talking about others behind their back will only lead to bad things.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    I hate this place

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Manager in Katy, TX
    Current Employee - Deli Manager in Katy, TX

    I have been working at Randalls full-time (more than an year)

    Pros

    Friendly coworkers; great atmosphere; reasonable work times

    Cons

    Not a good place to work

    Advice to ManagementAdvice

    Maybe you should try and do the job

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Good learning experience and first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in The Woodlands, TX
    Current Employee - Customer Service Representative in The Woodlands, TX

    I have been working at Randalls part-time (less than an year)

    Pros

    Great opportunities for first job, good supervisors, positive people

    Cons

    Low pay, Gossip, rude people, boring, not chalenging

    Recommends
    Neutral Outlook
    No opinion of CEO

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