Randalls

  www.randalls.com
  www.randalls.com

Randalls Reviews

Updated September 27, 2014
Updated September 27, 2014
36 Reviews
1.8
36 Reviews
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Recommend to a friend
Approve of CEO
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Thomas L. (Tom) Schwilke
13 Ratings

Employee Reviews

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  1.  

    Way too strict.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Houston, TX
    Current Employee - Cashier in Houston, TX

    I have been working at Randalls part-time (more than an year)

    Pros

    Discounts on groceries (but only Randall's/Safeway brand.)

    Cons

    Strict Uniform, dealing with customers who fell privileged

    Advice to ManagementAdvice

    Loosen up!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    I worked at Randalls

    Pros

    If you are a liar and a bully its a good place to work because your manager will protect you

    Cons

    You will be pressured to do unethical things. The uniforms suck. They will not work with you on scheduling issues.

    Advice to ManagementAdvice

    You don't have to be a liar and a bully to be an effective manager, quite the opposite. Your good employees are going to your competitors with a strong desire to put you out of business.

  3.  

    Hostile, employees treated as chattel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Manager in Round Rock, TX
    Current Employee - Night Manager in Round Rock, TX

    I have been working at Randalls full-time (more than an year)

    Pros

    Got hired for a Kings ransom...because my position has a 3 MONTH turnover rate

    Cons

    Salaried management doesn't communicate effectively with each other, instructions from closing Store Director and opening Store Director regularly conflict.

    Store management has the expectation that every grocer is identical to Randalls/Safeway and as a result are very flaky on proper training for Department Managers. I've worked for Jewel-Osco, Meijer, Kroger...and Staples (yes the office supply chain) and Randalls/Safeway is very, very different. Randalls doesn't use CAO, ordering is 100% manual, Randalls is "not a cardboard company" so can goods, etc. have to be individually stocked on a shelf.

    Department performance is measured by "All In" case counting, the size of the truck is divided by by the overall shift length and number of crew. This is wildly inaccurate as it completely disregards other department functions (conditioning, ordering, etc.) and lunches (part timers are scheduled 8 hours flat, no 30 minute allotment for lunch.) So by default you are screwed, and the company '35 cases per hour" standard is extremely deceptive, if you got a three man crew (including yourself) a 540 case truck is considered too light. (650-1,000 cases is considered "normal" for a three man shift to do plus condition the ENTIRE store in 8 hours.)

    Overall part-time employee motivation and morale is poor, salaried management treat part-timers like chattel using "Full Metal Jacket" techniques, positive reinforcement is completely nonexistent and as a result part-timer reliability is very low with call offs and no shows frequent. Department Managers are talked down to and overall treated like toddlers, not as extensions of management, salaried tend to micromanage departments relegating Department Managers to overpaid clerks.

    Training is extremely incompetent for Department Managers, beyond the computer based training your period at a training store is just stocking, operations knowledge is crash coursed your final day. You will walk into your assignment learning that every Randalls store is rogue and operates differently per the Chief Store Director's whim, every store's extension system is different (God help you in finding someone to show you how to work the damn phone.) down day and order windows vary from store to store, etc.

    Advice to ManagementAdvice

    Treat part-timers like human beings

    "All In" is egregiously flawed, individual case counting (which everybody else uses) can more accurately determine the performance strengths and weaknesses of a department, with struggling employees being easier to spot and troubleshoot.

    Department Managers are adults, and should be treated more inline as equals.

    Salaried Managers need to communicate with each other better and have a unified operations strategy for the store.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Unappreciated wage slavery.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - File Maintenance Clerk in Houston, TX
    Former Employee - File Maintenance Clerk in Houston, TX

    I worked at Randalls part-time (more than an year)

    Pros

    Some of the people are nice. The job itself produces a very mild sense of accomplishment

    Cons

    Management is unappreciative and hostile. Compensation and hours are inadequate.

    Advice to ManagementAdvice

    Appreciate your employees, pay them fair wages, and give them decent hours.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Starbucks Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks Clerk in Houston, TX
    Former Employee - Starbucks Clerk in Houston, TX

    I worked at Randalls part-time (less than an year)

    Pros

    The store is aways empty, so you get a few clients only. Easy job and you work alone most of the time.

    Cons

    You don't get any discounts on Starbucks products. The menagement of the company is awful, they don't know what's going on. Schedule do work is a mess.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Location, location, location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk in Houston, TX
    Former Employee - Deli Clerk in Houston, TX

    I worked at Randalls part-time (more than an year)

    Pros

    The hours are fair, the pay is reasonable, and you do have opportunities to advance. Management can be fair based on how they like you. The work is simple if not a bit repetitive.

    Cons

    The location determines who your fellow employees are. There is a HUGE gossip culture among people who have worked in entry positions their whole career. If you're at a bad location, it's near impossible to transfer. Safeway kind of treats the company like a step-child.

    Advice to ManagementAdvice

    Help nip the gossip culture in the butt. Inform employees that talking about others behind their back will only lead to bad things.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    I hate this place

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Manager in Katy, TX
    Current Employee - Deli Manager in Katy, TX

    I have been working at Randalls full-time (more than an year)

    Pros

    Friendly coworkers; great atmosphere; reasonable work times

    Cons

    Not a good place to work

    Advice to ManagementAdvice

    Maybe you should try and do the job

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Good learning experience and first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in The Woodlands, TX
    Current Employee - Customer Service Representative in The Woodlands, TX

    I have been working at Randalls part-time (less than an year)

    Pros

    Great opportunities for first job, good supervisors, positive people

    Cons

    Low pay, Gossip, rude people, boring, not chalenging

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Worst Experience Ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Clerk in Houston, TX
    Current Employee - Deli Clerk in Houston, TX

    I have been working at Randalls part-time (less than an year)

    Pros

    Some nice co-workers, some nice customers, training.

    Cons

    Too many hours, supervisors treat employees like trash, don't think that they have a live, call you on off days, never thank you for all your work, raises are a few cents, low pay, too much work, angry mean customers, they have employees do like 5 different jobs for same pay, and sometimes transfer them to cities far away without helping with gas. Do not care about their employees at all. Worst company to work form. No talking to coworkers, no breaks given, and lunch breaks are given until the last 30 minutes of the work time, so I worked 8 hours without eating anything. Not even good discounts.

    Advice to ManagementAdvice

    Stop all the trash of trying to change things, your employees are completely unhappy and treated unethically. Employees deserve to be treated with respect and motivated for doing good things. Give better raises. Treat your employees how you want customers to be treated.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Raises are terrible& yearly and mostly up to 25cents. The president of Randall's is very rude doesn't acknowledge anyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Supervisor in Houston, TX
    Former Employee - Customer Service Supervisor in Houston, TX

    I worked at Randalls full-time (more than 10 years)

    Pros

    The employees are some of the best I worked with they are like family, customers that do shop there are very loyal . There are some good managers in the company with a good heart, but like I said there are some not many.

    Cons

    Be ready to work all through the year and every weekend, it's even open on Christmas and open til 6pm on thanksgiving the company doesn't really care about employees and families. Mostly politics and district manger doesn't acknowledge you only talks to store director and assistant if he does speak to you it's something you done wrong or addressing something to you. For health insurance for full timers you have to take a healthy measurement for discounts and the results are mostly not met for employees so you pay more if not met and pay more if not taken, 401k is not matched. Unnecessary paper work and job duties and responsibilities and is always making changes.

    Advice to ManagementAdvice

    The California market is not the same as the Texas market, safeway doesn't even keep up with the Competition you let HEB, whole foods, Walmart eat you a live , safeway is the 2nd biggest supermarket in the US stop acting like a underdog. Stop with all the dramatic changes every year and give the customers the prices they deserve and not only on Fridays.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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