Ratner Companies Reviews

Updated July 23, 2015
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2.6
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Dennis Ratner
13 Ratings

20 Employee Reviews

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  1. Great People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Virginia in Vienna, VA
    Former Employee - Virginia in Vienna, VA

    I worked at Ratner Companies full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    This place helped me grow, I was exposed to all parts of the business, and met some of the greatest friends and mangers.

    Cons

    Its hard to say much bad about this place, if you are not ra-ra type of person you might not fit in well, Town Halls are a hug festival...

    Advice to Management

    You have a lot of good people in the corporate office treat them like gold, some of the "historians" you have working there are not replaceable!


  2. Good values

    Current Employee - Salon Leader/Manager in Fairfax, VA
    Current Employee - Salon Leader/Manager in Fairfax, VA

    I have been working at Ratner Companies

    Pros

    Work with friendly people. Company has good values. Training is decent.

    Cons

    Does not pay enough for the amount of work that you put in and the amount of responsibilities that you have.

    Advice to Management

    Expect to work a lot of hours, both at job sight and out.

    Ratner Companies Response

    Jun 22, 2015 – Director of Associate Relations

    We are happy to know that you enjoy working for Hair Cuttery! We try to live our values everyday by providing a warm and friendly environment where our Associates are happy and our clients are ... More


  3. Salon Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL

    I worked at Ratner Companies full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    The discount on product and services are great. Company is like a family, and some people have been there for years.

    Cons

    Medical sucks, no support from district managers, they need to clean house at the Regional level down. You will never be promoted, and no staff development.

    Advice to Management

    Value you managers that are smart.

    Ratner Companies Response

    Jun 22, 2015 – Director of Associate Relations

    Naturally we are disappointed that you do not recommend Hair Cuttery. We feel that the medical, dental, 401K, and PTO that we offer are very competitive for our industry; and as you mentioned the ... More


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  5. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vienna, VA
    Former Employee - Anonymous Employee in Vienna, VA

    I worked at Ratner Companies full-time (More than 8 years)

    Pros

    Good company to growth with

    Cons

    Too many political games; executive management play favorites

    Advice to Management

    Listen

    Ratner Companies Response

    Apr 28, 2015 – Director of Associate Relations

    We agree that Ratner Companies is a good company to grow with. Many of the Associates in the Resource Center office have been with the company for 20+ years and in essence have grown up with the ... More


  6. It's ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist
    Current Employee - Stylist

    I have been working at Ratner Companies

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You are able to build a clientele. They have a great color line.

    Cons

    Cramped layout, cheap chain feel/look, house fee's.

    Advice to Management

    Value the employees as well as the clients.

    Ratner Companies Response

    Apr 28, 2015 – Director of Associate Relations

    We are sorry to see that you would not recommend Ratner Companies as a good place to work. Our Hair Cuttery brand was established to offer clients up to date styles at affordable prices ... More


  7. Helpful (2)

    Never a dull moment!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Fairfax, VA
    Current Employee - Marketing in Fairfax, VA

    I have been working at Ratner Companies full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company owned by the founders of value priced salon chain Hair Cuttery has many salon chain brands under its umbrella-- from value priced to high-end,. With well over 1,000 salons and 10,000 employees this company that is all about the people and has a strong value system. Looking to provide the best salaries, benefits and opportunities possible to those in the field and in the corporate office. The business is a lot of fun, but the owners back it up with strong strategic planning. Was a very rewarding and demanding place to work.

    Cons

    There are rare occasions when HR guidelines are not applied fairly and there is at times favoritism at play. Not unusual for an entrepreneurial company!

    Advice to Management

    Continue to look for new talent and hold on to those who have shown loyalty and passion.

    Ratner Companies Response

    Apr 28, 2015 – Director of Associate Relations

    Thank you for recommending Ratner Companies as a good place to work. We echo the pros that you listed - the business truly is a lot of fun while at the same time being profitable, strategic, and ... More


  8. Good Place to work - fun people and environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ratner Companies full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nice pay increases and bonuses.

    Cons

    Limited opportunities for promotion.

    Advice to Management

    It would be important to look at people and their contributions to the organization prior to making promotional decisions. People tend to be judged by prior actions and or mistakes and can never move forward with their careers here. I would recommend the company to people just starting out in their careers as there are benefits but would caution him/her about tenure without a defined career path.


  9. From bad to worse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist in Fort Lauderdale, FL
    Former Employee - Stylist in Fort Lauderdale, FL

    I worked at Ratner Companies full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Love my team, flexible (if you have seniority), love my clients, allowed me to go to school and work full-time, free continued education

    Cons

    They make it harder and harder every year to make a living with the pay scale. Started at 55% commission, now 6 years later at 45%

    Advice to Management

    Make it realistic to make a decent living before you lose the only talented people you have and your reputation along with them


  10. Good Company, not a lot of room for advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contract Administrator in Vienna, VA
    Current Employee - Contract Administrator in Vienna, VA

    I have been working at Ratner Companies full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice atmosphere, Good people to work with, Benefits are great, Flexible with family situations

    Cons

    No room for advancement, not a lot of support to better employees, cliquish,


  11. Helpful (1)

    Shady chop shops.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ratner Companies full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free education. Guaranteed job title if you've never had one and/or are brand new to the work force. Brand marketing. Prime environment to gain technical skills.

    Cons

    No consistency in salon leadership with the only exception being in their unreliability and hostility. Favoritism runs rampant throughout the ranks making this company ripe for an inclusion/exclusion lawsuit. Young, immature, unqualified and under-educated staff placed in leadership positions without any pre-qualifications other than a heartbeat. Corporate pay restructuring in the Fall of 2013 that was disadvantageous to already underpaid employees. New structure necessitates the need for a high-pressure sales environment for the client if the stylist plans on enjoying any measure of success with this company e.g. If I can't manage to sell product to my client while he/she is 'In Service' I will not get the sales commission for product that he/she may buy later (even 5 minutes later) as a result of my salesmanship. So, when a client wishes to make separate payments, one for services and another for retail, I lose all of the commission. If a client who requests me regularly comes in because he/she is out of a product I originally sold him/her, I lose out on the commission there too. In fact the ONLY way to earn commission is while that client is still actively in service and paying on one transaction. Corporate roll-out of 'Smile-back guarantee' means if a client complains FOR ANY REASON they are granted a refund, which, in many cases is taken out of the employees pay. This, of course, is an attractive option to the morally bankrupt and criminal element. The only ones smiling are the corporation and the crooked. (legitimate complaints not withstanding).

    Advice to Management

    If you want quality stylists offer them quality incentives. This will effectually reduce the amount of lawsuits filed/pending against the corporation (which was a complaint consistently offered up against employee input). I am assuming quality is of any importance to this corporation. If so, it would certainly place Ratner Companies in an exceptional category of current American corporate practices.



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