Rauxa Reviews

Updated March 26, 2015
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2.5
60 Reviews
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Jill Gwaltney
34 Ratings

Pros
  • Rauxa is a super fun work environment (in 7 reviews)

  • Smart and hardworking group of people (in 4 reviews)

Cons
  • Any semblance of work/life balance is non-existent (in 6 reviews)

  • You either do things in a very specific way dictated by upper management or you will be chastised (in 9 reviews)

More Pros and Cons

Employee Reviews

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  1. Management is unpredictable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Creative Strategy Manager in Costa Mesa, CA
    Former Employee - Senior Creative Strategy Manager in Costa Mesa, CA

    I worked at Rauxa

    Pros

    Casual work attire allows is a nice perk.
    Coworkers are real nice and easy to learn with and get along with.

    Cons

    Don't see longevity in a work placer where senior management changes direction daily

  2. 1 person found this helpful

    Was good once, not anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Architect
    Former Employee - Senior Systems Architect

    I worked at Rauxa full-time (more than 3 years)

    Pros

    Used to have great co-workers and management. ThoughtMatrix was a group of smart and talented people. We delivered great products

    Cons

    Customers are always demanding and that is not their fault, as technologists our job is to convince them what is realistic and promise to only deliver that. Most account directors and some project managers do not understand digital. period !! They make uninformed decisions and the developers are stuck delivering it. Rauxa culture is to bend over backwards and please the customer no matter what, with out any push back. Smart people have plenty of options and will not put up with that.

    Advice to ManagementAdvice

    Listen to your employees and reviews. Change your culture. Hire executives that understand the business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful

    Terrible for digital, not a bad place for junior people wanting to learn marketing and print

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Rauxa (more than a year)

    Pros

    They hire junior people so not a bad place if you don't have much experience. The San Francisco office is falling apart, so there are opportunities to start somewhat from the ground up and develop new processes.

    Cons

    Absolutely no growth path for any department except for Account Management. Culture of frustration, secrets and lies. Lots of recent layoffs cause a lot of suspicion and fear. No appreciation of digital scope of work, real project management processes or saying no to clients. The CEO and President are only about the bottom line and sales, and not supportive of most of the staff, unless you are a golden favorite. Account Department is favored and coddled, and they actually refer to themselves as Sorority Row. It's an apt description. If this sounds fun to you, you might actually enjoy working here.

    Advice to ManagementAdvice

    It's not about a false culture of fun. Consider your employees to be professional and respect their expertise, without only driving sales at the expense of quality work or your employees personal lives.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful

    Sad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rauxa full-time (more than 3 years)

    Pros

    Everyone smiles at you when they see you

    Cons

    Somehow, it makes you sad to work there

    Advice to ManagementAdvice

    Find another business because you aren't putting your employees first. If the people that work at a company aren't happy, then maybe it's not a good company anyway. Maybe you should think of something else to do that makes your employees happy, not just your clients.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 8 people found this helpful

    You will regret working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Rauxa full-time (more than 3 years)

    Pros

    Working at ThoughtMatrix was a dream.

    Cons

    Rauxa came in two years ago and destroyed the culture, spirit, and chased off the long-time skilled technical folks.

    Advice to ManagementAdvice

    Traditional print ad agency does not equal technology company. Yes, Jill and Gina, we understand that you can make major changes to ad copy and designs the night before sending to the printer, but it doesn't work the same way for complex technical projects--results in introduction of defects and dissatisfied clients. Please let the digital team do their work. They really do know what they're doing!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 9 people found this helpful

    What a unmitigated disaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rauxa full-time

    Pros

    Pay check! Really nice desks!

    Cons

    Everything else. Some really great and smart people though. Overtime they will move on to better opportunities.

    Take one direct agency that dreams of being an ad agency on Madison Ave. combine it with a SF based design and development firm and you have a complete disaster. Two different business models. Two different cultures. Legacy Rauxa relies on a Account Management first approach. Its all about the relationship with the client. The work well its not very good, not horrible, but not award winning. ThoughtMatrix (the design/dev firm they aquired) doesn't have an account infrastructure which can be problematic, but its all about the work. Strong UX, amazing Tech/Dev. These guys know their stuff and know how to build it. But it requires smart and experience people that get paid for than $50k a year. So after three years of "integration" legacy Rauxa is cannibalizing the firm it bought. In a few months you'd never know Rauxa did anything seriously tech.

    Advice to ManagementAdvice

    Get back to your day job...oh wait this is your day job!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful

    On balance, I'll take Rauxa

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rauxa full-time (more than 3 years)

    Pros

    Senior people are smart and they've diversified that talent base over the past 2-3 years. Really good, big-name client list. Great locations, nice office space, and lots of good learning/development opportunities for more junior staff.

    Cons

    A bit dominated by one huge client. Communications between management and staff could be much better. A very hardcore sales environment, which is a lot to get used to if you've worked at more typical agencies.

    Advice to ManagementAdvice

    Put greater emphasis on improving the experience of working at Rauxa, especially for less senior people. Improve training and development opportunities. Communicate more so that people understand decisions and direction more than they do today.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. Not your average agency.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Art Director in Costa Mesa, CA
    Current Employee - Art Director in Costa Mesa, CA

    I have been working at Rauxa full-time (more than 3 years)

    Pros

    On the surface level, it's a fun agency. Fun culture, beer cart Fridays, nice large work space, and lots of positive young employees to make the place feel energetic. Made lots of really good genuine friends here.

    Lots of opportunities to get hands on all sorts of projects since you're not on a dedicated team protocol. There's also lots of good leadership and everyone is a team player on the creative team.

    It's might not easy to get a job in the creative department, mainly because they are peculiar about the type of employee they are looking for, and at the end of the day, they do hire high caliber creatives that do great work together and independently.

    There's change coming. It takes time, but there's definitely effort put into place—only time will tell.

    Cons

    Need more account service team members what have experience from outside agency to help nurture juinor account managers. The Rauxa way can use a ton of improvement there.

    Odd titles are given (or not given for that matter) to avoid paying employees more.

    At the end of the day, it's up to you to make the best of your opportunity, which there are here if you look for it and are self-driven.

    Read the rest of the reviews and you get the idea.

    Advice to ManagementAdvice

    Too many promotions on the account side and not enough on the creative side.

    Hire experienced people if you don't know how to handle those things so it's done right. Invest in growth.

    Overall, too many decisions here are made based on emotions and not enough on stats and results. This is a challenging environment for many employees that come from outside agencies—it's not your average agency.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 8 people found this helpful

    Don't Do It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rauxa

    Pros

    Office is in a good location.

    Cons

    Run, not walk, in the other direction if you are considering working here. There is a very small clique of "in" employees and everyone else is treated horribly. Don't dare speak your mind in any way that is contrary to the party line or you will eventually be reprimanded and possibly worse. Be prepared to regularly work long hours without advance notice so impossible to have a life outside the office. Don't bother giving your all in terms of quality and being flexible regarding hours because unless you are in the clique it will be completely ignored. Benefits are the bare minimum and given begrudgingly. The content of annual reviews may be fabricated to avoid giving raises. Expect to be required to be a company cheerleader; just doing your job is not enough. It is run more like a social club than a serious business.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 5 people found this helpful

    Disintegrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery in San Francisco, CA
    Current Employee - Delivery in San Francisco, CA

    I have been working at Rauxa full-time (more than 3 years)

    Pros

    The innocent people who work there and the friendships I have formed.
    The view is nice.
    The location is convenient.
    Interesting clients.

    Cons

    The vibe is dreary.
    Poor decision making by upper mgmt.
    Not a place for the high tech, high level anymore. More of a junior environment. Things changed after acquisition.
    Not family friendly, non existent work / life balance.

    Advice to ManagementAdvice

    Stop the company surveys until you can actually put some feedback action items into place.
    Think before making decisions that confuse people and cause concern.
    Help inspire those of us still here by helping us believe there is a future.
    Try to turn this culture around so it is perceived as professional and people want to stay.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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