Raymour & Flanigan

  www.raymourflanigan.com
  www.raymourflanigan.com

Raymour & Flanigan Reviews

Updated October 16, 2014
Updated October 16, 2014
112 Reviews
2.7
112 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Raymour & Flanigan President and CEO Neil Goldberg
Neil Goldberg
70 Ratings

Review Highlights

Pros
  • good benefits, good income, good owners (in 5 reviews)

  • They try to provide a good work/life balance despite being a retail job (in 3 reviews)


Cons
  • Long hours and you work every Holiday and weekend (in 13 reviews)

  • Long hours, work all weekends and holidays (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Okay pay, not able to balance work and life equally, sales reps treat customer care badly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative
    Current Employee - Customer Care Representative

    I have been working at Raymour & Flanigan full-time

    Pros

    Good transitional job, management works with your schedule for the most part

    Cons

    work holidays and weekends

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Good pay, good people, bad hours, your input doesn't matter.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Furnishing Consultant in Binghamton, NY
    Current Employee - Home Furnishing Consultant in Binghamton, NY

    I have been working at Raymour & Flanigan full-time (more than 5 years)

    Pros

    The pay is good if you do anything more than the minimum. The people you work with share a common bond and generally care about one another. The work isn't too hard, a lot of memorization and energy to keep up with the customers. Hard work definitely pays off, but there's only so much you can do before you start to stress yourself out.

    Cons

    Like most places you just deal with what comes from above. Some people aren't trust worthy and that causes a lot of stress since it is a commissioned job. No real attainable skills or any upward mobility.

    Advice to ManagementAdvice

    Pay more attention to the individual needs of stores, not the one size fits all approach.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Education and experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Lead in Frazer, PA
    Current Employee - Operations Lead in Frazer, PA

    I have been working at Raymour & Flanigan full-time (more than 3 years)

    Pros

    An easy job with decent pay and benefits. Most of your fellow coworkers are genuine. Learn to handle a lot of difficult situations and personalities due to high turnover.

    Cons

    As it is retail the hours you need to be available are days, nights, weekends and holidays. Do as I say not as I do work environment. Continual back stabbing and setting up associates for failure. No training for job advancement. It's not how well you do your job it's who is a better friend to upper management. Different departments are held in a higher regard and treated better then others (first sales, then delivery, followed by customer care, and lastly operations). Constant fear of being replaced. Overworked, and no recognition of a good job. Managers who take their title to literary.

    Advice to ManagementAdvice

    Start practicing what you preach. There are a lot of good employees who are overlooked for one reason or another. Before promoting why not ask how the person is viewed from their subordinates. Stop contradicting yourself. Acknowledge the hard work of your operations team. Safety, we get it and do not need to be afraid of getting hurt or reporting an injury. Ask yourself how can we promote a person from one of the worst performing delivery CSCs to a management role, and not get any backlash? And how can we promote a manager who couldn't even train his own staff without help?

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    A lot of corporate bs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Buffalo, NY
    Former Employee - Sales Associate in Buffalo, NY

    I worked at Raymour & Flanigan full-time (more than an year)

    Pros

    Decent pay, most of the sales people that work there are pretty nice, thats the most fun part of the job...I worked there for 3 years.... Made 40-45K by the time i resigned... They push you to make your numbers, and they don't care how you do it as long as its done. Generally they overstaff the stores, based on what they a "grid" all it means for you is you will see 5-10 (at the very most) ups per day. They do work off a list system, and people get pretty crazy about the list. Need a breath of fresh air after 6 hours stuck in the building, go ahead, but don't even try to stick your nose out the door if you on the list... Be prepared for sale after sale after sale. They do friends and family sale twice a year, and they expect a min of 40K written business, again they don't care if this is good deliverable business or not, send your best friend in to put $20 down on a 10K order to make you event if you have to... After your crazy weekend of 10-9 Friday, Saturday and Sunday...Yes! Sunday till 9...because thats when people buy couches! Be prepared and ready for a wednesday event sale, for which you'll need 5K of written business... If your days off are Monday and Tuesday, again they don't care, you should have prospected for this event! This company is run from the top down and the only thing they care for are their numbers, not their people...

    Cons

    Sales people who are dishonest or don't qualify their or your customer will lie and say its theirs... If your honest plan on making 5-10K less than if you lie about things there. The management pretty much doesn't care, but the rules can change from day to day or hour to hour...

    Approves of CEO
  6.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Raymour & Flanigan full-time (more than 8 years)

    Pros

    Sales can be lucrative if in the right showroom and with good management.

    Cons

    Hours are brutal. Most nights and every weekend. As well, management tends to give preferential treatment to top performers as far as schedules, feeding them sales, etc

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Former Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Showroom Manager in Niagara Falls, NY
    Former Employee - Showroom Manager in Niagara Falls, NY

    I worked at Raymour & Flanigan full-time (more than an year)

    Pros

    great salary plus commision and communication

    Cons

    long hours and long days

    Advice to ManagementAdvice

    no advice at this time

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    It was terrible experience due to management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Furniture Delivery in Stratford, CT
    Former Employee - Furniture Delivery in Stratford, CT

    I worked at Raymour & Flanigan full-time (less than an year)

    Pros

    The tip money depending on your daily route.

    Cons

    Management is very ignorant and Inexperienced. The sometimes talk down to you as a child and depend work to be completed there way or your terminated. Your work day can take a turn for the worse with irrate customers and traffic.

    Advice to ManagementAdvice

    Managers need communication skills development classes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Lake Grove, NY
    Former Employee - Sales Associate in Lake Grove, NY

    I worked at Raymour & Flanigan full-time (more than an year)

    Pros

    Being fired and free rolex

    Cons

    They fire everyone. Charge employees for customers who finance. Everyone is stealing from each other. Salesman have creepy foot fetishes.

    Advice to ManagementAdvice

    Close down

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Raymour & Flanigan full-time (more than 3 years)

    Pros

    ability to travel to other stores and work huge inventory most sales complete the same week

    Cons

    the hours and goals can be debilitating,No balance constant micro managing

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Learned how to work as a team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Raymour & Flanigan full-time (more than 3 years)

    Pros

    Fast-pace of new merchandise was a valuable learning experience.

    Cons

    Negative district leadership was distracting.

    Advice to ManagementAdvice

    Be more open minded about what kind of people to hire or promote to make the team stronger.

    Recommends
    Neutral Outlook
    Approves of CEO

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"Treat our people well and they'll treat our customers well"
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