ReachLocal Reviews

Updated June 30, 2015
443 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.3
Rating Trends
Recommend to a friend
Approve of CEO
ReachLocal CEO Sharon Rowlands
Sharon Rowlands
84 Ratings

Pros
  • They offer best in class suite of digital products and services and are always preparing for what's next (in 11 reviews)

  • Extremely flexible with schedule and work/life balance (in 11 reviews)

Cons
  • Trying to get a book of business built up can be hard, and if you don't build one quickly then you are subject to being let go (in 14 reviews)

  • Strict rules about office time- forces every employee to be in the office 8 hours per day- even OUTSIDE sales people (in 26 reviews)

More Pros and Cons

443 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (3)

    Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX

    I have been working at ReachLocal full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This is a job that I love coming to every day. The people have always been the best aspect. Everyone is very supportive and you always get the chance to learn from one another. Culture is great. We constantly get to have themed days and get to do outreach projects as a group. In terms of working in the online marketing industry, Reach seems to be one of the best places to be. You get to learn so much about all the different aspects, and you get a chance to have your opinion heard. The area the office is great. Finally, management in my department has been amazing. I have had great guidance to help be develop my professional career. They are always willing to help in any way and hear different perspectives.

    Cons

    A con that I have seen is communication between departments could be better. Also, due to the number of systems an average employee works in it can take longer to train someone. This is often a cause of frustration for new employees has they try to remember where to go for what. Finally, the number of changes that we have gone through in the last few years has been hard at times.

    Advice to Management

    Keep pulling in different departments and leaders on projects to make sure everyone is on the same page with projects as well as communication. Continue to keep the advertiser in mind in everything we do. Have more leaders like Mesha who go above and beyond for the advertiser, company and employees.


  2. Helpful (1)

    Sales Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Plano, TX
    Current Employee - Sales Executive in Plano, TX

    I have been working at ReachLocal

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a the second time I have worked for this company and so far, I have to say it has been night and day compared to the first time here. My sales manager is very knowledgeable and supportive and I definitely believe he wants me to succeed. As for the training staff during "boot camp," I found it very informative and easy to follow. Alex, Katy and Andrea are fantastic trainers and since Katy and Andrea were in sales roles before and know what it takes to be successful, their helpful tips were extremely valuable. This has been a wonderful experience so far and I believe it will only get better from here.

    Cons

    I think management should have new employees start a full 5 days before boot camp in order to complete all of the foundation work (certifications,etc) needed. I started 2 days before boot camp so I was only able to get a few things accomplished before boot camp.

    Advice to Management

    I think all new employees should start at least 5 days before boot camp.


  3. Overall Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Woodland, CA
    Current Employee - Software Engineer in Woodland, CA

    I have been working at ReachLocal

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Team, Competitive Payroll, Environment to grow

    Cons

    No good channel of communication between projects


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. ReachLocal is a great employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ReachLocal full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1 Company culture- very employer friendly & flexible
    2 New Corporate office- beautiful new office
    3 Great leadership
    4 Industry leader and reputation
    5 Incredible employee benefits
    6 Reinvests in company and technology
    7 No pressure sales model
    8 Great mission and values

    Cons

    1 Transitional period/employee cuts
    2 Pay
    3 Communication


  6. Best Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Plano, TX
    Current Employee - Sales Consultant in Plano, TX

    I have been working at ReachLocal (More than 3 years)

    Pros

    Culture, Work/Life Balance, No micro management.

    Cons

    Process and management. There are not a lot of cons. This is a great company.

    Advice to Management

    Work on listening to your team.


  7. The place to be!

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodland Hills, CA
    Current Employee - Anonymous Employee in Woodland Hills, CA

    I have been working at ReachLocal full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    ReachLocal is great! I left a Company that I had been with for many years to join the team and I'm very happy with my decision. Below are some of the reasons why..

    - Positive, happy, smart, and talented people to work with to help make a difference in a fast-pace and dynamic work environment
    - Work-life balance
    - Fair Market value compensation for your experience and skill set and maybe other incentives along the way depending on your position
    - Good benefits package
    - Very supportive management team that will appreciated YOU
    - Nice work location
    - Opportunity for professional growth with in the organization

    Cons

    None, other than - no 401K match.


  8. Good Experience in Outside Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ReachLocal full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    ReachLocal gave a good week long boot camp in Dallas to train new consultants. There were a mix of different types of people. The training was actually pretty good because there was a lot of role playing.

    Cons

    There was a lot of high pressure selling. Yes, this is a sales company but retaining customers didn't seem to be a priority so churn was an issue.

    Advice to Management

    Most managers were great to work with but some were typical arrogant Glen Gary Glen Ross guys. The managers who actually cared about their consultants had the best following.


  9. Helpful (6)

    Unstable!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at ReachLocal

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Learned a ton, met some great friends!

    Cons

    No communication, no direction, no positive feedback, poor management.


  10. Get a Grip

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Local Sales in Dallas, TX
    Former Employee - Local Sales in Dallas, TX

    I worked at ReachLocal

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great technology for local businesses that can work exceptionally well - when correct expectations are set, budgets are realistic and when campaigns are set up with forethought.

    Cons

    Over the last 2 years, there has been too much management turn over and this has created a high pressure work environment moving towards full blown micro-management.

    Advice to Management

    Stop changing the structure of the sales & support organizations and institute some realistic, competitive and stable compensation packages to keep your people motivated.


  11. Helpful (5)

    Worst company ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IMC in New York, NY
    Current Employee - IMC in New York, NY

    I have been working at ReachLocal full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You get a salary and decent health insurance but don't expect much more

    Cons

    Lack of direction, downward stock trend, very low employee morale, lack of career growth, horrible market reputation, very low pay compared to other competitors, no regard for employees, no leadership as the majority of the RSM's and Directors are clueless and all they are good for is to intimidate the staff and "force them to cold call", cold calling is still the way they do business! People wake up....Unless you are starving and need a paycheck badly do not come to this company. Do yourself a favor and not only read the reviews (beware because the positive ones are placed by the company) but also reach out to ex-employees on social media and ask them about RL. Numbers do not lie...look at the stock value and also the extremely high employee and client churn.

    Advice to Management

    It is too late to turn this around and the market knows it. It will take much more than having an "army" of people writing positive reviews which lack any substance. It is hard to create greatness when your employees and clients churn so much.



Showing 443 of 445 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.