ReachLocal

  www.reachlocal.com
  www.reachlocal.com

ReachLocal Reviews

Updated December 16, 2014
Updated December 16, 2014
387 Reviews
3.0
387 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Sharon Rowlands
47 Ratings

Review Highlights

Pros
  • They offer best in class suite of digital products and services and are always preparing for what's next (in 11 reviews)

  • Effective leadership team with good incentives and work life balance (in 11 reviews)


Cons
  • They aren't going to hand you a book of business and they expect performance from their employees (in 14 reviews)

  • Sales people should not be limited to a strict 8 hour policy (in 26 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Good products/services but don't expect warm fuzzier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ReachLocal

    Pros

    Learn about the digital industry

    Cons

    You're just a number to ReachLocal

    Advice to ManagementAdvice

    Learn more about the traditional advertising world. Treat your employees like people and not like a vessel for your own growth.

    Recommends
    Negative Outlook
  2.  

    Respects Their Employees; Treats them as People & Not Numbers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Products in Los Angeles, CA
    Current Employee - Products in Los Angeles, CA

    I have been working at ReachLocal full-time (more than 5 years)

    Pros

    Culture! Mgmt believes in the importance of creating an energetic, fun, creative work environment and they are willing to spend money to execute programs that create a positive, supportive atmosphere. They also believe in work-life balance; very understanding about family needs and emergencies, as well as employee health. Supportive of doing volunteer work in our community!
    Respect! Coworkers are respectful of each others' opinions, even when they disagree. Rarely hear arguments or raised voices. Everyone is professional. Hard on issues, easy on people.

    Cons

    Pay is average; raises are 2-4% usually; too much work with too few people; some put in long hours; sometimes it feels like mgmt takes these dedicated employees for granted and some end up leaving. The more you do, the more work they give you. But this is pretty typical in the current US economy since the economic collapse in 2008. Turnover seems to have increased in the past 12 months for some reason; might be more job opportunities. I wish the company worked harder to keep valuable, talented people.

    Advice to ManagementAdvice

    Increase the percentage of raises. Promote from within. Promote more often. Work harder to retain talented employees. Improve cubicles and furniture/workspace.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    ReachLocal - Sales Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support Analyst in Shreveport, LA
    Former Employee - Sales Support Analyst in Shreveport, LA

    I worked at ReachLocal full-time (more than 3 years)

    Pros

    Fun work environment, Casual Dress, Smart coworkers. Great career starting point, just out of college. Opportunity for advancement/ promotions from within. Learn online marketing and gain real business skills. Stock Incentives/ Profit sharing. Benefits, Only 40 hours per week, Management / Team Leaders.are cool and there to help.

    Cons

    Difficult to receive pay raise. Primarily sales oriented company.

    Advice to ManagementAdvice

    Choose Ethics over Popularity! Pay attention to the concerns of new/entry level employees and ensure friendly and productive work environment. Witnessed coworker routinely disrespected in a discrete fashion, through a subtle mobbing type of harassment.

    Approves of CEO
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  5. 8 people found this helpful  

    Like working on the Titanic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Executive in Plano, TX
    Current Employee - Inside Sales Executive in Plano, TX

    I have been working at ReachLocal

    Pros

    Lots of training and accessible managers most of the time.

    Cons

    No transparency. Everything is told in half truths. It's a very unstable environment where you have no idea if you're going to get fired the next or not.

    Advice to ManagementAdvice

    Don't lie to your employees. If things aren't great that's fine but get your employees involved and get feedback. Don't be doing all of this cloak and dagger stuff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Leader in Online Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Executive in Plano, TX
    Current Employee - Inside Sales Executive in Plano, TX

    I have been working at ReachLocal full-time (more than an year)

    Pros

    Great people and great technology makes ReachLocal one of the leaders in this industry.

    Cons

    Seem to lack a consistent direction as a company and seems to not know where they want to go. Online advertising is such a crowded industry it makes it hard to get through and differentiate yourself from lesser companies.

    Advice to ManagementAdvice

    Promote the company to the public more.

    Recommends
    Neutral Outlook
  7.  

    Good job and pay if you have a great network.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Consultant in Phoenix, AZ
    Former Employee - Client Services Consultant in Phoenix, AZ

    I worked at ReachLocal full-time (more than 3 years)

    Pros

    Good tools and products. I think that most people that complain about "the management" are not ready for this type of hard work. Maybe foot locker for those folks.

    Cons

    No one is going to do it for you. You have to work hard. This job is all about the residual and if you can't sell quickly then you will not make the money. Reps that have been there for years are making money. It's tough to start fresh now.

    Advice to ManagementAdvice

    No advice. Congrats on landing this job! The area director should give every one the hope and desire to try for upper level jobs. If he did it...

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    A good experience

    Former Employee - Software Engineer in Woodland Hills, CA
    Former Employee - Software Engineer in Woodland Hills, CA

    I worked at ReachLocal as an intern (less than an year)

    Pros

    The people are great and my supervisor was an awesome mentor. The hours are flexible, the office is nice, and I was encouraged to learn and develop my skills. They had a clear outline for career advancement in a technical position.

    Cons

    I could have used some more direction in terms of working on actual deliverables or company projects. The pay was relatively low. Turnover seemed to be pretty high.

    Advice to ManagementAdvice

    I appreciated management's enthusiasm and dedication to their work.

  9.  

    Internet marketing Consultant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ReachLocal

    Pros

    A good SEM technology system

    Cons

    There are many competitors in the market.

  10.  

    Great People, but pay is sub-par.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at ReachLocal full-time (more than an year)

    Pros

    The people at ReachLocal make this is a really fun place to work. Management is usually very eager to help you succeed and assist you with everything you need. Very positive environment to work in.

    Cons

    The work load can get a little overwhelming at times as we are managing about 90 clients. The pay does not match the workload, and unless you become an executive for this company, don't think about making a lot of money here. Payment structure is very bad. There is also a lot of disorganization in the structure here.

    Advice to ManagementAdvice

    Pay needs to be upped to reflect the amount of work that is required. Emphasis is so much on sales, that actual client-satisfaction takes a back seat. Account Executives take a hit for any other member (i.e. services team) not fixing an issue with the account as they are not docked in pay and don't care near as much. There could be some fixes to the overall structure.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Spiraling Downward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IMC
    Former Employee - IMC

    I worked at ReachLocal full-time (more than an year)

    Pros

    First year salary was decent. Office culture was really good at first. Company and the Houston office has a lot of potential.

    Cons

    Salary drops after first year. Commissions dont ramp up as fast as advertised during interview process. Speaking about all sales reps not just myself. If you're buddy with the sales manager you'll get accounts. If not, you're screwed.

    Advice to ManagementAdvice

    Level the playing field. Be more transparent to clients and employees.

    Recommends
    Positive Outlook
    No opinion of CEO

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