Reachlocal

  www.reachlocal.com
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Reachlocal Reviews

Updated August 15, 2014
Updated August 15, 2014
353 Reviews

3.0
353 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Sharon Rowlands
22 Ratings

Review Highlights

Pros
  • They offer best in class suite of digital products and services and are always preparing for what's next (in 11 reviews)

  • Base salary for an IMC (Internet Marketing Consultant) is (in 16 reviews)


Cons
  • They aren't going to hand you a book of business and they expect performance from their employees (in 13 reviews)

  • Sales people should not be limited to a strict 8 hour policy (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Fantastic and positive work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Plano, TX
    Current Employee - Account Executive in Plano, TX

    Pros

    The culture and the people are what keep me coming back. I adore my coworkers and the management does a great job of keeping everyone team-focused, while giving individual performance feedback and encouragement. The company also focuses a LOT of energy on training and development. I have never worked for a company that invested more into my personal growth.

    Cons

    Roles in management are changing as the company is going through a restructure. Not necessarily a "con". I find that the changes in management are a positive thing.

    Advice to ManagementAdvice

    Mesha has been a RAY OF SUNSHINE to this group as well as Brandon Collins. They are both incredibly encouraging to the team, which makes for a fantastic team-oriented culture. We need more managers like these two.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    good training, high turnover, not much opportunity for advancement

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good training, casual work attire, 40 hour work week M-F, good cold calling experience

    Cons

    corporate underperformance, high turnover, not much opportunity for advancement

    Advice to ManagementAdvice

    hire people who are going to be there for the long haul!

  3. 3 people found this helpful  

    It is what you make of it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Extremely flexible with schedule and work/life balance.

    Cons

    No personal growth; you are stuck in the same role the entire time with very little to no upward mobility; no salary reviews; lots of technical issues; company doesn't really listen to employee feedback - if they do, it's normally months to years later.

    Advice to ManagementAdvice

    Evolve and improve based off of feedback (from client and employee perspective), not based off of what you feel like doing at the time. For the most part, all of the changes made in the past year have completely and utterly ruined campaigns and services.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 8 people found this helpful  

    Inside sales going down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive  in  Plano, TX
    Former Employee - Sales Executive in Plano, TX

    Pros

    Company Culture and don't work weekends.

    Cons

    Small pay for new sales, training as been switched 4 times in the last 3 months. Just laid off 30 of 50 people inside sales and called it a firing for performance. VP Mesha said there shouldn't be a quota the first 3 months on the desk and didn't honor her words.

    Advice to ManagementAdvice

    Stop lying.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Pay and Benefits Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internet Marketing Consultant  in  Dallas, TX
    Former Employee - Internet Marketing Consultant in Dallas, TX

    Pros

    They are now paying people with no experience and no idea what they are doing nearly 6 figures. Take it while you can! A ton of employees are collecting more than 6 figures and not working while they save, party, and wait for the ride to end before having to look for something else. You can't beat that.

    Cons

    Product is over priced. So clients that pay attention leave pretty quickly, this is why no one who knows what they are doing puts a family or friend on the platform. Instead they manage campaigns separately either for free or pocket money on the side.
    If you are in Florida you can't get ahead without........... "sucking up"
    If you are new no one is going to help you, as old veterans used to just get you fired and take your clients (sometimes fought over them). Now as a glorified account managers you can sit back and relax collecting a decent paycheck. The compensation isn't what it used to be but there is no point in leaving since another job would mean having to care about the job and actually work. There is some clear favoritism so if you are already friends with one of the managers or one of the managers that came over (who is left) you might be able to move up quickly. The other cool thing is if you can make it a few months there is job security, because they messed up so bad before they cant fire us vets!

    Advice to ManagementAdvice

    Good luck! figure out what you are doing yet? Want to be telemarketers like Yodle? Used car sales people like Yellow pagers? I guess the bottom line is Take a job here at your own risk!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 9 people found this helpful  

    Worst Media Company I have ever worked for period!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible Schedule work/life balance
    Good people on the ground floor meaning the heart and soul of the respective sales team

    Cons

    In a phrase, the company is the "DMV of Media Companies".
    They infantilize their sales teams with silly trainings and sales tactics that do not help in the field.
    Between call blitzes and micro management by managers they create a very combative sales culture.
    Managers set expectations and unrealistic goals that no one meets in the organization.
    Nepotism and discriminatory favoritism are common place at ReachLocal.

    Advice to ManagementAdvice

    Change the current sales structure and culture of ReachLocal.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    It's a job, but by no means worse than other companies in the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Plano, TX
    Current Employee - Anonymous Employee in Plano, TX

    Pros

    Depending on your position, as long as you deliver on your quota they let you do what you need to get the job done. If you are willing to actually work and learn, it isn't difficult to be successful. The key is getting into the right position, which sometimes isn't the first role you are offered. Moving up is pretty common, so you can always wait it out for a little while. The biggest misconception is this is a tech company with a fun "Google" culture and innovative products. It absolutely is not that. This is a sales environment. Cold calling, sales pitches, and client management are the theme.

    Cons

    Varied compensation models across the company, Those who are successful have to deliver 10x's more than their counterparts in other divisions while barley making a quarter as much more.
    Outdated platform and reporting, which holds us back from really being able to deliver on the tech company aspect. But most clients could care less, so it really isn't a deal breaker. And according to our new leadership this will be a high priority for the upcoming year.
    Past leadership really killed our culture and drove out the best thing ReachLocal had to offer, which was it people. Currently there are a lot of new people who are still trying to get their bearings. Right now that isn't a positive, but could easily make things better down the road.

    Advice to ManagementAdvice

    At one point in time ReachLocal did work, we were successful and people loved working here. I think it is time to take stock in the people as much as the product. It will be hard to grow with constant turn over.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 5 people found this helpful  

    Take a good rep and run them into the ground

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IMC  in  Tampa, FL
    Former Employee - IMC in Tampa, FL

    Pros

    Good benefits when I was there

    Cons

    No matching 401K, upper management moved around too much. Best face of the company, one of the original creators left - Nathan. They are desprately trying to keep their brick and mortar locations afloat and all the while increasing the home office outbound calling center so you compete with own company. Changes all the time in compensation. Take really good sellers and run them into the ground, expect them to work 7 days a week, 12 hours a day, no real help, managers too busy to go on calls with you or really support you, especially when you are just learning the products. I started out so hopeful and positive and ended up hating every day I worked there because even if I could close a sale, the support just wasn't there to make the platform perform as well as promised. I was miserable and so glad I've moved on.

    Advice to ManagementAdvice

    Get managers who have been on the street selling. Go on calls with the new folks sometimes. Remember there is a lot of competition out there and it is not an easy gig. Show honest support. Remember your team members make your bonuses.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Very Fluid Management Team(s)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    Pros

    Work environment, training and Mesha (best Vee Pee Ever!). ReachLocal invests a lot time, effort and resources into training. A Lot of emphasis is placed on product knowledge. They want the role of their client facing employees to be that of consultants, rather than sales people.

    Cons

    The constantly changing face of the management team. Appears we are in a constant game of musical (director) chairs.

    Advice to ManagementAdvice

    Find more Mesha(s).

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 6 people found this helpful  

    Sales Transformation, Leadership Changes - Beware!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Management  in  Plano, TX
    Former Employee - Anonymous Management in Plano, TX

    Pros

    Culture and People are great. Benefits are just above Average. Unrealistic expectations with regard to sales performance.

    Cons

    No matching 401K. Lack strategy and direction. Stock options are a thing of the past after they granted the CEO over 900K shares.

    Advice to ManagementAdvice

    The company clearly lacks communication and a portal to communicate to employee. Reach4It is not the answer. Have you heard of Plan your work and work your plan?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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