Real Time Resolutions

  www.realtimeresolutions.com
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Real Time Resolutions Reviews

Updated June 20, 2014
Updated June 20, 2014
22 Reviews

2.8
22 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Eric Green
14 Ratings

Employee Reviews

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  1.  

    typical desk job. cubicle and computer screens

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance  in  Dallas, TX
    Current Employee - Finance in Dallas, TX

    Pros

    hourly wage is good, friendly employees

    Cons

    everything else about rtr is bad

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    So far, so good!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bankruptcy Analyst  in  Dallas, TX
    Current Employee - Bankruptcy Analyst in Dallas, TX

    Pros

    Pay. Good work/life balance, flexible schedule and hours. Business is flourishing in light of the downturn and surplus of sub prime mortgage debt. Company is growing by leaps and bounds and promotes primarily from within. Casual dress code. Can listen to head phones while working. Genuinly tries to help borrowers and help resolve debt. Interesting work in certain departments. Given a good deal of autonomy and enjoy a laid back atmosphere. Just moved into a nice office building.

    Cons

    Some tasks can become monotonous.

    Advice to ManagementAdvice

    None yet.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    If your Desperate, Work Here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Recovery Analyst  in  Dallas, TX
    Former Employee - Mortgage Recovery Analyst in Dallas, TX

    Pros

    Decent starting Salary for a recent college graduate which is $30k a year plus over time and commission. Nice people, they do company lunches, unlimited coffee, laid back environment, casual fridays.

    Cons

    Management Sucks, no real structure, the VP's are rude and they sexually harass the women in there. Have to kiss a lot of butt to get promoted.

    The training sucks.

    The collections position was monotonous.

    Advice to ManagementAdvice

    Care about all of your workers. Invest more time in training, to get a better worker

    Doesn't Recommend
    Negative Outlook
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  5.  

    Real Time Rascals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Mortgage Recovery Analyst  in  Irving, TX
    Former Employee - Mortgage Recovery Analyst in Irving, TX

    Pros

    Their training program will teach you a lot about mortgages, delinquent accounts, and foreclosures. This experience will also help the collector to grow callous to rejection and negative feedback from the people you contact.

    Cons

    Management encourages aggressive and hostile tactics in order to recover past due money on homes that are in or near foreclosure.

    Advice to ManagementAdvice

    Management needs to shorten the training program and also focus in on a more methodical, and palatable, approach to the borrowers they contact. As the old saying goes, "You can catch more fly's with honey than vinegar."

    Doesn't Recommend
    Disapproves of CEO
  6.  

    That first job experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    Pros

    Relaxed work environment, tons of young coworkers, casual dress code, fun environment, paid time off, fun company wide activities, contests

    Cons

    you dont get paid anything, your looked at as property, the building is way over packed and falling apart, you have to park blocks away because the building is so overpacked, no promotions, the pay is awfull, 1% raise after a year of working for them

    Advice to ManagementAdvice

    pay more, pay higher commision, require better ethical standards, have better training program in place, have better corporate structure, offer more incentives to retain employees,

    Approves of CEO
  7.  

    Under compensated for how much work is done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    Pros

    The environment for the most part is very relaxed. Don't have to work too hard to keep a job here.

    Cons

    Not properly rewarded for all the hard work that is done. Some of the upper level management are not professional.

    Advice to ManagementAdvice

    Treat your employees better. Do not think you are so high and matter. Come down off your horse and do work instead of constantly talking to each other about unnecessary topics.

    Doesn't Recommend
    No opinion of CEO
  8.  

    OK if you have a degree and no real options

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    Pros

    You have a degree and can't find something better, many of the people are nice, fun holidays

    Cons

    So-so pay, funky structure, lots of arbitrariness in decision-making (runs like a mom & pop business even though it's grown past that)

    Advice to ManagementAdvice

    Behave more professionally while retaining the sometimes fun atmosphere

    Doesn't Recommend
    No opinion of CEO
  9.  

    Intern experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    Pros

    Working at Real Time resolutions was flexible and great for young people. I could listen to my Ipod and radio while I worked

    Cons

    Depending on what you are doing at real time resolutions, it can be rather dull. Also, it seemed that the compensation was below average unless you are very high up in the org

    Advice to ManagementAdvice

    Offer more opportunities for progress and offer more feedback.

    Recommends
    Approves of CEO
  10.  

    Go in holding your nose and come out with great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    Pros

    Colleagues are typically competent and kind; management is very laid back when it comes to work/life balance and quick to provide verbal recognition of a job well done as well as let one know where areas of improvement are needed; relaxed work environment; great place to get experience working on different projects

    Cons

    Compensation is not equitable with job market; heavily political work environment; little room for advancement; lack of communication concerning direction and focus of company; tendency for secrecy

    Advice to ManagementAdvice

    Open up the organizational structure; inject a little more professionalism into office environment; compare compensation within industry and bump up pay to keep great employees

    Doesn't Recommend
  11.  

    recovery analyst intern

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    really good work environment and supervision

    Cons

    repeated work for my position

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