RealNetworks Reviews

Updated August 27, 2015
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2.8
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Approve of CEO
RealNetworks Founder, Chairman & CEO Rob Glaser
Rob Glaser
50 Ratings

Pros
  • feedback environment, work-life balance (in 21 reviews)

  • I worked with wonderful, smart people who were committed to the team's goals and objectives (in 16 reviews)

Cons
  • Upper management seems to focus on profit for now instead of investing in the future (in 12 reviews)

  • Most of the new investment decisions are based on short term gain instead of basing on the long term vision (in 4 reviews)

More Pros and Cons

218 Employee Reviews

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  1. HR Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Recommends
    Neutral Outlook

    I worked at RealNetworks full-time (More than a year)

    Pros

    Great team of people to work with, small cohesive HR team, effective teamwork, good communication.

    Cons

    A lot of turn over in executive leadership at the time.


  2. Helpful (1)

    Good but not Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Analyst in Seattle, WA
    Former Employee - Marketing Analyst in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RealNetworks (More than 5 years)

    Pros

    Good work-life balance. Flexible schedule, New office, free drinks and snacks. Good possibility for promotions. Lots of PTO

    Cons

    Annual reviews are based on goals set earlier in the year, but they tend to end up tying in with what you actually accomplished regardless of what your initial goals were, therefore there is no accountability. Furthermore, the company pivots it's macro and micro strategy too often, so what you are hired for will change and you can end up doing something completely different a year down the road. Because of these strategic pivots, they abandon projects before they have the opportunity to become mature, which is frustrating because you pour your heart and soul into a project and if it's not a huge success out of the gate, it gets axed.

    Advice to Management

    In regards to new initiatives: Look beyond the vanity metrics and figure out why something isn't working and improve upon it rather than scrapping it. Hire leadership that embodies the businesses culture and core values.


  3. Contractor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice workmates and nice work environment

    Cons

    Always fear of layoffs and negative reviews


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. SDET

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Design Engineer In Test in Seattle, WA
    Current Employee - Software Design Engineer In Test in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at RealNetworks (More than 3 years)

    Pros

    Smart people. Tons of free time and paid time off.

    Cons

    The medium level manager structure is too big. You have tons of managers that do not make smart decisions or any work at all. There is not a properly defined road map, product or strategy.

    Advice to Management

    Listen to your employees and create a new road map


  6. Executive Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Seattle, WA
    Former Employee - Executive Assistant in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nice office. Co-workers in general were nice. Free snacks.

    Cons

    Absolutely no work/life balance if you work for CEO.


  7. Helpful (2)

    Great People at a Luke Warm Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Development Engineer in Seattle, WA
    Former Employee - Senior Software Development Engineer in Seattle, WA
    Doesn't Recommend
    Negative Outlook

    I worked at RealNetworks full-time (More than 8 years)

    Pros

    Everyone working at RealNetworks below an executive level is great to work with. RealNetworks has a great history of hiring friendly and hard working people for many of its available jobs. The atmosphere recently switched to an open office style, and that has greatly helped to bring teams together and open communication. Despite constant re-orgs, the teams still continue to excel despite constantly changing product requests and direction.

    Cons

    Almost everyone at an executive level and up is incompetent and completely closed to advice or criticism. Everyone below is open and freely communicates and works together on projects, but all the executives and up still follow a strict waterfall methodology. They are not open to even creative or constructive criticism, and are often outright aggressive if you bring up a disagreement (even in a constructive and positive manner). The CEO and founder, Rob Glaser, runs the company like it's his own little playground. He no longer has any sense of the industry or what users want, but still makes decisions on huge components without and forethought or insight on the outcome. He, as well as the board of directors and product visionary, frequently make low level decisions against informed advice, then flip those decisions on a whim before even releasing the product. Much time and resources get wasted on ill advised features which end up getting removed before release anyways. The company has been on a downward slope for years now and continues to make poor decisions due to the CEO, board of directors, and a lack of true product/company focus. There have been regular layoffs for the last few years, without replacement hires, which leads to many people having to take on multiple roles. This leads to a stressed out environment and frequent low morale, plus a bleak outlook on the future of the company. It's never a good sign when people would rather be laid off so that they can at least get a severance package before the company closes it's doors.

    Advice to Management

    Listen to users, push back on the executives, push back with Rob and the board of directors. They are seemingly untrained and ineffectual in practically everything they do, they need someone to tell them no and stand by that. They need educated advice on what direction to take the product and the company because they clearly don't know themselves.


  8. Sales Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer in Seattle, WA
    Former Employee - Sales Engineer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RealNetworks (More than 3 years)

    Pros

    Great efforts to make all employees comfortable, with flexible benefits, parking, gym, and stress-less environment. Well known name in the industry with decent products and hardworking people.

    Cons

    Lacks modern process and practices. Sluggish in making improvements and addressing the market. Too many changes in management and entrenched lowered positions refusing to change and adapt.

    Advice to Management

    Truly recognize employees who go above and beyond the call of duty. Encourage those who are willing to stick their necks out an who put some skin on the game for the sake of the business. Introduce the concept of internal customer valuation and make sure the internal servicing nodes are measured and compensated based on the quality of service they provide to the departments and the level of satisfaction expressed by the internal customers.


  9. software engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Current Employee - Software Engineer in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at RealNetworks full-time (More than 5 years)

    Pros

    nice environment, flexible, easy job

    Cons

    not clear spec, repeat design,

    Advice to Management

    better management


  10. Go here to learn new stuff, but that's all [Gamehouse]

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Washington in Seattle, WA
    Former Employee - Washington in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at RealNetworks full-time (Less than a year)

    Pros

    1. Learned a lot of new technologies very quickly 2. Great work-life balance, lots of PTO 3. Good café and office, with gym, parking deck, lots of eating options close-by

    Cons

    1. Senior management seemed inept 2. Lack of direction, no clear focus 3. Serious lack of good product ideas 4. The doers are there, but they're not given importance 5. Employee morale is on the lower side, quite some negativity in the air

    Advice to Management

    Re-focus, find some great new products to build.


  11. Issues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Seattle, WA
    Current Employee - Product Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RealNetworks full-time (More than 3 years)

    Pros

    In Seattle, flexible schedule, no pigeon-holing - freedom to learn new things and solve problems

    Cons

    SoDo is a horrible in-city commute with all the construction; the bldg is awful; never should have hired Rob back; Sr. leaders (in Gamehouse) seem really vacant and detached from the people on their teams. No team-building. Culture has drifted into a really weird place - survivor's mentality, no diversity, org structure has teams and functions at odds.

    Advice to Management

    Sell it.



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