RealNetworks

  www.realnetworks.com
  www.realnetworks.com

RealNetworks Reviews

Updated November 17, 2014
Updated November 17, 2014
198 Reviews
2.8
198 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
RealNetworks Founder, Chairman & CEO Rob Glaser
Rob Glaser
40 Ratings

Review Highlights

Pros
  • They still have a good work/life balance and some decent benefits (in 21 reviews)

  • I worked with wonderful, smart people who were committed to the team's goals and objectives (in 16 reviews)


Cons
  • Much of upper management are stuck in their old way of doing things (in 12 reviews)

  • Also the senior management changed 2x while i was there in two years and it was very hard to maintain a solid direction (in 11 reviews)

More Highlights

Employee Reviews

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  1.  

    Not ideal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Test Engineer in Seattle, WA
    Former Employee - Software Test Engineer in Seattle, WA

    I worked at RealNetworks as a contractor (less than an year)

    Pros

    It us an interesting industry space

    Cons

    I did not enjoy the culture of the company. People were friendly but still did not invest much time in creating group culture and chemistry. I think that if the team is united and creating work relationship it helps the execution level and collaboration.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Management/Technology disconnect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Administration
    Former Employee - Network Administration

    I worked at RealNetworks full-time (more than an year)

    Pros

    The company has a cloud system that is global in presence and well-designed, it is a great environment to learn the technology, partly because there are too many tasks and not enough technical people to carry them out, so asking to be part of something that is outside your specific task set is generally welcomed.

    Cons

    While the technology side of the company is able and agile, senior management struggles with finding an identity for the enterprise. The game portals have very loyal customers, but they don't seem to promote them anywhere online. The mp3 selling business (Rhapsody) was spun off last year. They have some interesting streaming business lines in SE Asia, but it's a small percentage of there business. One of the business lines is selling ringtones and ringback tones, with smartphones very few people need to buy ringtones anymore.
    Intra-departmental competition over who controls network operations and monitoring has frustrated the attempts of middle management to lower network costs.

    Advice to ManagementAdvice

    Follow Amazon and Google into the Cloud, you have the infrastructure to create new opportunities yet you have been trying to buy something, anything, that looks like it might be a 'hit'. To the board; Rob Glaser said he doesn't want to be CEO, you should listen to him. You've had two short term CEO's in the last three years. That should tell you something about the process you're using. Find a better search agency and have a review of your top-level relationships. There are some revolving door relationships which seem questionable in the Director/VP range in Seattle.

    No opinion of CEO
  3.  

    Perpetual Layoff Cycles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at RealNetworks full-time (more than 3 years)

    Pros

    free on site gym, 25 cent arancianta, bowling alley, intelligent and interesting coworkers, in my case-amazing supervisors : real leadership, real genuine, and real humanity.
    paid ORCA card, affordable in house cafeteria, convenient downtown location

    Cons

    All the amazing, intelligent, people who you will learn from and become part of your family will get laid off. Then you will get laid off. Every year I worked there, I witnessed a Christmas layoff and eventually fell victim to the same fate in the Spring. Management seems to miss the mark all the way around and don't understand the value in personnel.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Great People too many lost jobs because lack of direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RealNetworks full-time (more than 3 years)

    Pros

    Great people and great ideas

    Cons

    Ideas never used or just help on the back burner
    HR lacks professionalism and is behind in the times with compensation
    lack of morale and energy due to bad management
    Hiring friends to work for you that have no experience is so wrong
    no management training

    Advice to ManagementAdvice

    hire and keep the smart people who make an impact

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    File in the "Where are they now?" category?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Marketing in Seattle, WA
    Former Employee - Director of Marketing in Seattle, WA

    I worked at RealNetworks full-time (more than an year)

    Pros

    Real used to be a solid company in the dot-com era. They were smart; they built a lot of good technology, media players and founded Rhapsody as well (still their best product IMHO). There were smart people who worked there and they treated their employees well.
    They still have a good work/life balance and some decent benefits. Plus the location in downtown Seattle is great.

    Cons

    The political infighting was really hard to deal with - there were many power struggles that caused people to stop focusing on what was important - getting the job done. Also the senior management changed 2x while i was there in two years and it was very hard to maintain a solid direction. The management would not listen to the plans that their senior managers and directors would propose and often changed direction very quickly. Morale is also very low.

    Advice to ManagementAdvice

    Listen to your employees. You hired them for a reason right? Then let them Do Their Jobs. Get some senior management that cares and give them some rope to make real decisions and improve the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Real doesn't get the connection between customer focus and innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at RealNetworks full-time (more than 5 years)

    Pros

    Great location on the waterfront and great restaurants.

    Cons

    Their management is all about skating to where the puck used to be not to where it's going to be. They seem to have an insecurity problem and want to be cool, but have no idea what cool looks like.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    They "coulda been a contenda"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Seattle, WA
    Former Employee - Director in Seattle, WA

    I worked at RealNetworks full-time (more than 5 years)

    Pros

    During their early years the place had some of the most wickedly smart people in Seattle tech and digital media. Their ideas were 10 years ahead of the industry. They still have several distinct businesses that with the right focus and ideas could individually be successful. RobG is a blessing and, well, not. He's incredibly smart, driven and competitive and had a lot of chutzpah to compete against well capitalized companies much larger than Real.

    Cons

    Tough location for bus commuters or eastsiders. Lots of senior management churn (voluntary and involuntary) hurts their ability to set a course and go after it to win. Their businesses have no connective tissue today. I'd love to see the math on value shareholders would receive vs current stock price if the company just spun off all the business units and distributed the cash.

    Advice to ManagementAdvice

    Real needs a product breakthrough to become relevant again. Hard to see that happening at this point.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Comfortable work atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer in Seattle, WA
    Former Employee - Network Engineer in Seattle, WA

    I worked at RealNetworks full-time (more than an year)

    Pros

    Lots of amenities, comfortable offices, decent salary.

    Cons

    No focus or dedication to completing good products anymore.

    Advice to ManagementAdvice

    stop dumping good people

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Great people, inept leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Seattle, WA
    Former Employee - Program Manager in Seattle, WA

    I worked at RealNetworks full-time (more than 5 years)

    Pros

    - Great people to work with, very smart
    - Interesting and technically challenging work
    - Opportunities for advancement (see cons)

    Cons

    - Senior leadership continually plays catch-up with competition
    - Strategic decisions made from the catch-up position are reactionary and desperate
    - Lots of churn from good people trying to make a better culture, then leaving for a company with healthier leadership (creating opportunity for advancement for those that are left)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    CEO revolving door, bogged down in process, people are expendable"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations in Seattle, WA
    Former Employee - Operations in Seattle, WA

    I worked at RealNetworks full-time (more than 3 years)

    Pros

    -Great work life balance
    -Good benefits
    -Hires smart people

    Cons

    -The Chairman/"interim" CEO keeps coming and going, and sees people as a never-ending resource to lay off and then go hire a new crop
    -The company keeps trying to "re-invent" the same old RealPlayer instead of heading into new territory
    -The company can get overly-invested in outdated processes
    -Antiquated infrastructure

    Advice to ManagementAdvice

    Recognize the value of the people you have and quit having almost annual layoffs; find a CEO that doesn't keep installing his cronies; spend some of your money on upgrading your systems to be more efficient.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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