RealNetworks Reviews

Updated June 21, 2015
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211 Employee Reviews

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  1. good people, management slow to react, opportunities squandered

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Software Engineer in Seattle, WA
    Former Employee - Lead Software Engineer in Seattle, WA

    I worked at RealNetworks full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are a lot of great people here and from what I saw the engineering teams were passionate and worked hard.

    Cons

    Too many ineffective managers, too much time wasted on products whose time has passed, not enough support to build the best products.

    Advice to Management

    Keep reinventing yourselves. Don't reward failure. Make sure teams have the resources they need to do the best job possible.


  2. Everybody grab a bucket...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Seattle, WA
    Current Employee - Software Development Engineer in Seattle, WA

    I have been working at RealNetworks full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Great benefits (5 weeks of vacation, free drinks, subsidized transportation, subsidized lunch)
    -Decent location (Belltown)

    Cons

    -Too corporate-y for our own good.
    -Poor leadership. A bunch of bean counters that don't really seem to care about their employees, just want us to grab a bucket and help bail out the sinking ship that is RN.
    -Low morale: Everybody is just trying to survive...there is hardly any passion here.

    Advice to Management

    Hard pivot. You are no longer (relative) good at media. Find another niche because some other giants have far surpassed the RN of yesteryear.


  3. Started great, now a weight

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at RealNetworks full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I have never worked with as wonderful of a group as this in my life. I have learned a lot over my career here. If you want to be mentally challenged this is a great place.

    Cons

    Perpetual layoffs.
    Failure to innovate. On a good day we are always about six months behind everyone.
    Goals set are out of scope for the man hours required.
    Far too much bureaucracy to be efficient.

    Advice to Management

    Manage expectations.
    Provide clear direction.
    Do not wait until the last minute to tell us news.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. File in the "Where are they now?" category?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Marketing in Seattle, WA
    Former Employee - Director of Marketing in Seattle, WA

    I worked at RealNetworks full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Real used to be a solid company in the dot-com era. They were smart; they built a lot of good technology, media players and founded Rhapsody as well (still their best product IMHO). There were smart people who worked there and they treated their employees well.
    They still have a good work/life balance and some decent benefits. Plus the location in downtown Seattle is great.

    Cons

    The political infighting was really hard to deal with - there were many power struggles that caused people to stop focusing on what was important - getting the job done. Also the senior management changed 2x while i was there in two years and it was very hard to maintain a solid direction. The management would not listen to the plans that their senior managers and directors would propose and often changed direction very quickly. Morale is also very low.

    Advice to Management

    Listen to your employees. You hired them for a reason right? Then let them Do Their Jobs. Get some senior management that cares and give them some rope to make real decisions and improve the company.


  6. Management/Technology disconnect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Administration
    Former Employee - Network Administration

    I worked at RealNetworks full-time (More than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    The company has a cloud system that is global in presence and well-designed, it is a great environment to learn the technology, partly because there are too many tasks and not enough technical people to carry them out, so asking to be part of something that is outside your specific task set is generally welcomed.

    Cons

    While the technology side of the company is able and agile, senior management struggles with finding an identity for the enterprise. The game portals have very loyal customers, but they don't seem to promote them anywhere online. The mp3 selling business (Rhapsody) was spun off last year. They have some interesting streaming business lines in SE Asia, but it's a small percentage of there business. One of the business lines is selling ringtones and ringback tones, with smartphones very few people need to buy ringtones anymore.
    Intra-departmental competition over who controls network operations and monitoring has frustrated the attempts of middle management to lower network costs.

    Advice to Management

    Follow Amazon and Google into the Cloud, you have the infrastructure to create new opportunities yet you have been trying to buy something, anything, that looks like it might be a 'hit'. To the board; Rob Glaser said he doesn't want to be CEO, you should listen to him. You've had two short term CEO's in the last three years. That should tell you something about the process you're using. Find a better search agency and have a review of your top-level relationships. There are some revolving door relationships which seem questionable in the Director/VP range in Seattle.


  7. Perpetual Layoff Cycles

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at RealNetworks full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    free on site gym, 25 cent arancianta, bowling alley, intelligent and interesting coworkers, in my case-amazing supervisors : real leadership, real genuine, and real humanity.
    paid ORCA card, affordable in house cafeteria, convenient downtown location

    Cons

    All the amazing, intelligent, people who you will learn from and become part of your family will get laid off. Then you will get laid off. Every year I worked there, I witnessed a Christmas layoff and eventually fell victim to the same fate in the Spring. Management seems to miss the mark all the way around and don't understand the value in personnel.


  8. Great People too many lost jobs because lack of direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RealNetworks full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great people and great ideas

    Cons

    Ideas never used or just help on the back burner
    HR lacks professionalism and is behind in the times with compensation
    lack of morale and energy due to bad management
    Hiring friends to work for you that have no experience is so wrong
    no management training

    Advice to Management

    hire and keep the smart people who make an impact


  9. Helpful (1)

    Real doesn't get the connection between customer focus and innovation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at RealNetworks full-time (More than 5 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great location on the waterfront and great restaurants.

    Cons

    Their management is all about skating to where the puck used to be not to where it's going to be. They seem to have an insecurity problem and want to be cool, but have no idea what cool looks like.


  10. Comfortable work atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Seattle, WA
    Former Employee - Network Engineer in Seattle, WA

    I worked at RealNetworks full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Lots of amenities, comfortable offices, decent salary.

    Cons

    No focus or dedication to completing good products anymore.

    Advice to Management

    stop dumping good people


  11. Great people, inept leaders

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Seattle, WA
    Former Employee - Program Manager in Seattle, WA

    I worked at RealNetworks full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Great people to work with, very smart
    - Interesting and technically challenging work
    - Opportunities for advancement (see cons)

    Cons

    - Senior leadership continually plays catch-up with competition
    - Strategic decisions made from the catch-up position are reactionary and desperate
    - Lots of churn from good people trying to make a better culture, then leaving for a company with healthier leadership (creating opportunity for advancement for those that are left)



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