RealPage Reviews

Updated July 25, 2015
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2.8
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RealPage CEO Stephen T. Winn
Stephen T. Winn
183 Ratings

Pros
  • Decent work/life balance but it all depends on your manager and group (in 9 reviews)

  • Cool Office location, great people to be around (in 14 reviews)

Cons
  • Since they send the jobs to India anyway, they will be able to claim that their have an excellent work life balance (in 10 reviews)

  • Upper management does not readily share information (in 11 reviews)

More Pros and Cons

304 Employee Reviews

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  1. Featured Review

    Helpful (11)

    Things are turning up at RealPage

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Carrollton, TX
    Current Employee - Supervisor in Carrollton, TX

    I have been working at RealPage

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    New leaders are having impact and attracting more non industry talent. Quality of products is on the rise. Glad to see the 4th quarter results beat street expectations. Appears that sales is reporting strong growth which means the company will need to hire more people to implement backlog of orders.

    Cons

    It's a real job, which demands constant focus. Small acquisitions can be a distraction, so focus on things that really move the revenue and market.

    Advice to Management

    If and when (hopefully next year) we move out of the overgrown Carrollton location, it will be time to build out a new location that makes a cultural statement. There is reason that RP is #1 in its space, its the people. Building a new location is a chance to make a statement about the company, what types of employees we should hire and place to celebrate. Our current location is ok, but there is no question the employees would appreciate input on the next location. You have a chance to get this really right. More communication, more excitement, and more collaboration in this process.

    RealPage Response

    May 14, 2015

    Your points are very valid. The good news is we beat the financial guidance in Q1, so we are stringing some solid results together, quarter over quarter. We have added several new leaders this year ... More


  2. Getting Better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager

    I have been working at RealPage full-time

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Company trying to get better but still experiencing some growing pains. I believe HR and most management wants to do the right thing and they are moving the needle in the right direction in most departments.

    Cons

    Some departments continue to operate as if the company has 100 employees and not like a 'big boy' company. Work/life balance in my department is almost non-existent for most. I do not believe it is like this for all though.

    RealPage Response

    Jul 29, 2015

    Thank you for your post. What the focus is on is operational excellence. Alpha Metrics that can tell you the "so what" of your business. We are also continuing to consolidate like type functions such ... More


  3. 401k match is not good!

    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX

    I have been working at RealPage

    Pros

    distance is close to home & good pay

    Cons

    can be overwhelming at times

    RealPage Response

    Jul 21, 2015

    Thank you for your post. We have a variable match based on the organizations profitability. Each year the contribution is evaluated and it has paid out consistently over the last 10 years. We do have ... More


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  5. Marketing Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Associate in Carrollton, TX
    Former Employee - Marketing Associate in Carrollton, TX

    I worked at RealPage full-time (Less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    The job has great pay for the easy work , and their is a great benefit package that they offer you.

    Cons

    The downside is the job has calls back to back for hours until your first break. there is a long wait time to move up in positions.

    Advice to Management

    Allow more time between calls to let the person collect themselves before jumping to the next phone call.

    RealPage Response

    Jul 14, 2015

    Thank you for your post. I'm glad that you liked the pay and benefits. The call pace is definitely there due to the expansion of our business. I have forwarded your post on to the department so that ... More


  6. Senior marketing associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RealPage full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    This company offers seasonal incentive pay, you build close friendships with your co-workers, and the holiday parties are fun as well.

    Cons

    The pay is not worth all of the stress. Standard SOP's change nearly daily so it is hard to keep up with what your job duties are. There is a lack of communication between all of the upper management so when the floor associates are given new job duties and have questions, the management team doesn't have the answers and it can take weeks to get an answer. You don't receive adequate training to prepare you for the job before being put onto the floor. The "punishment" policy for using your sick time is ridiculous.

    RealPage Response

    Jul 21, 2015

    Thank you for your post. It sounds like you were working in a contact center type position. You liked your co-workers, the incentive pay and holiday parties. That is a start, but obviously not all ... More


  7. Stable company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Analyst in Carrollton, TX
    Former Employee - Implementation Analyst in Carrollton, TX

    I worked at RealPage full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits, stability, good training. folks are pretty nice.

    Cons

    Need competitive pay, no focus growth potential.

    Advice to Management

    Focus on growth potential for employees. keep good quality employees with competitive pay

    RealPage Response

    Jul 9, 2015

    Thank you for your post. We are undergoing a compensation review of benchmark jobs to the Radford Survey as we speak. We have just finished in Kristi Kluesner's group which you may have been a part ... More


  8. Helpful (2)

    Overall pretty good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX

    I have been working at RealPage full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    * Great team and upper management in my division. * Good compensation. * No micro-managing. * Moving to new campus next year! Finally under the same roof as the rest of the company. * Career advancement opportunities.

    Cons

    * Lack of communication from upper management. Employees want to be more involved in giving feedback and suggestions on changes made that effect them. It almost seems like a shroud of secrecy around upper management. * High Deductible only option for health insurance. I decided to go with it for the first time this year. Big mistake and now the other plan is no longer an option. We have used our HSA savings as soon as it is available each payday and have had a lot of out of pocket expenses that otherwise would have been covered by a co-pay. I would rather pay a higher rate and have lower out of pocket expense for medical needs. * Working from home is highly discouraged. * Sometimes workload gets overwhelming and the employee and clients suffer for it. * Rarely see upper management (VP and up) engage with their subordinates. It would be nice for them to get out and talk to the employees occasionally. * It is very obvious that Sr. Management works excessively long hours. It makes you almost not want to get promoted because there is no way they have time for life outside of Realpage.

    Advice to Management

    While it looks like I had more Cons than Pros, overall I do feel lucky to work for Realpage. Overall it is a great company. I have yet to work for an employer that doesn't have room for improvement. Keep employees informed. Spend more money on team building activities AWAY from office. Consider offering multiple options for insurance, even if it is more expensive. Everyone has different circumstances and we need options. On the new office, please, please, please do not go away from individual work stations where we can have our own desk, since we spend so much time there. Having open areas is fine to change things up a bit, but I need my space and some division from distractions. Being on the phone constantly throughout the day, I would not be able to concentrate with no barrier between me and the rest of the team.

    RealPage Response

    Jun 29, 2015

    Thank you for your post. I have some good news for you. On communications and feedback, I trust you saw the recent video from our CEO Steve Winn talking about operational growth, business results and ... More


  9. Market Development

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RealPage full-time

    Pros

    Best in Class products; product training.

    Cons

    You have to own your own experiences...not a con, but good advice for anyone looking at this company

    RealPage Response

    Jul 9, 2015

    Thank you for your post. Kurt Twining


  10. Helpful (3)

    Feels like home

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX

    I have been working at RealPage full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Coming from a bank to RealPage was a breath of fresh air! I feel like part of a group, a team, a family! I have not been closer to the people I work with before. It is truly wonderful!

    Cons

    As every big company there is lack of communication. Employees don't necessary know what is happening at the high level and we are often blindsided by changes.

    Advice to Management

    We need more transparency. We need to be involved with the decisions made or at least be aware of what is going on. On another hand - I love the new building.

    RealPage Response

    Jun 18, 2015

    Thank you for your post and I am glad you like the new building and the people you work with. I appreciate your advice which is spot on and I encourage you to watch for three upcoming communication ... More


  11. Helpful (3)

    Not a great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RealPage full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay is slightly higher than comparable jobs at other companies. Part of this is likely to offset the limitation in benefits compared to competing firms. Company makes money and is a cash cow but not at the appropriate growth levels to justify stock value. This leads to poor management decisions with the company taking on frantic growth projects rather than improving internal projects that are in desperate need for help

    Cons

    Highly ineffective at executing change or improvements. Years of company acquisitions results in many products that don't integrate well or at all or simply don't work as designed. Very high turnover with the brightest leaving first.

    Advice to Management

    Stay in your current roles because you wont find another job that provides as high of a ratio of pay to value.

    RealPage Response

    Jul 9, 2015

    Thank you for your post. So let me review what you are saying. Pay is good, benefits in your comparison are low yet, benefits scored 74% favorable on the recent engagement survey. The company does ... More



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