RealPage

www.realpage.com

RealPage Reviews

Updated January 28, 2015
Updated January 28, 2015
228 Reviews
2.9
228 Reviews
Rating Trends

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RealPage CEO Stephen T. Winn
Stephen T. Winn
143 Ratings

Review Highlights

Pros
  • Office culture in San Francisco is a bit laid back for some teams, good work/life balance (in 9 reviews)

  • Cool Office location, great people to be around (in 14 reviews)


Cons
  • Staff is always stressed and depressed, no such thing as a work life balance (in 10 reviews)

  • Upper management does not readily share information (in 11 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Could be better

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RealPage

    Pros

    Steady Job with benefits

    Cons

    Promoting from within and raises other than a possible 3% annually is non existent.

  2.  

    Windsor Compliance division of Realpage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Specialist in Carrollton, TX
    Current Employee - Compliance Specialist in Carrollton, TX

    I have been working at RealPage full-time (more than a year)

    Pros

    Compliance Specialists work remotely, so as long as you have high speed internet access you can log in from anywhere. The interview process really emphasizes working from home and the associated savings as a benefit. The benefits are not bad either, not great, but not horrible. Co-workers are a good group of professionals. You have the ability to build good relationships with your clients. You will always have something to do here. The workload is never ending, so if you like repetitious work with no end in sight, this is the perfect job for you.

    Cons

    Average work week is 48-50 hour weeks with month end, year end, and holidays climbing higher that that. There is no OT pay or flex time.

    File expectation is 35 per day. That's in addition to reports, managing your portfolio and responding to the normal emails and phone calls associated with the position.

    Official work hours are 9-5. If you want a lunch break you schedule one with management and make arrangements to log in early or work late. Otherwise if you want to eat then you're to do so at your desk while working. It's hammered in during trainings and staff meetings - if you have time to take a break you have time to work a file.

    Doesn't Recommend
    Neutral Outlook
  3. 1 person found this helpful  

    Implementations Analyst II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RealPage full-time (more than a year)

    Pros

    Position is very straight forward

    Cons

    Poor choices by management, Pay, not a lot of room for advancement in my group.

    Advice to ManagementAdvice

    Listen to your peers and employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RealPage

    Pros

    Company is growing through acquisitions, casual work environment, fair PTO structure, medical, dental, vision, 401K and stock buy-in

    Cons

    Lack of opportunities for advancement, too many VP's, high ratio of outsourcing to India & Philippines, high U.S. turnover because they pay below national average and can't keep quality talent. Recognition is a joke. They have this leaderboard where you can give "badges" like a game... it's juvenile. Lots of "reactive" work instead of "proactive" - leadership is nonchalant unless a client is upset

    Advice to ManagementAdvice

    Less upper management and more workers... pay better and your will attract better people.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Excellent company if willing to start from bottom and work very hard to prove yourself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Associate in Greenville, SC
    Current Employee - Marketing Associate in Greenville, SC

    I have been working at RealPage full-time (more than a year)

    Pros

    Excellent positive management. Meet many new people. Great work environment. Good training. Opportunity to move around/up. Plenty of growth opportunity. Good source of experience building. Perfect summer/school job. Seasonal events/parties. Summer bonuses. Solid benefits. Plenty opportunity to build rapport with management. Decent pay. Honest HR team. Approachable upper management. And Accomplishments are recognized.

    Cons

    The Company can't be perfect. But sadly decisions are made slow. It's a call center so there are relentless calls that you are very well warned about in training. You WILL work hard. Takes time to move up, plus rep, plus seniority and performance, not just a degree or applying for a new job. (applies to most jobs though) and scheduling can be frustrating if your not flexible enough.

    Advice to ManagementAdvice

    Many associates feel disconnected to the other employees. Ideas for team development have been stated in previous career classes once offered. Perhaps try applying some of those ideas to keep workers positive, motivated, and connected with both their team and the job itself. Build interest in the memebers, they may more likely build interest in the company and the job itself. Try to help workers gain that drive to keep going even during the busy season.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Great company and team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Carrollton, TX
    Former Employee - Vice President in Carrollton, TX

    I worked at RealPage

    Pros

    Flexible work location. Challenging projects. Opportunities to learn and grow.

    Cons

    Sometimes decisions slowed due to corporate approval processes.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data in Dallas, TX
    Current Employee - Data in Dallas, TX

    I have been working at RealPage

    Pros

    Good people around you, good management

    Cons

    Need more people around you to finish the work on time

    Advice to ManagementAdvice

    Hire more people

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great place to work. Needs a bit more focus.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX

    I have been working at RealPage full-time (less than a year)

    Pros

    I've only been with the company a short time, but so far I have been pleased. The compensation is good, and there appears to be significant opportunities for growth and advancement. I also enjoy the numerous continuing education opportunities for employees.

    Cons

    Growth through acquisition has resulted in a large number of products that relate but aren't quite integrated. So many teams can also make it difficult to know who you need to work with in order to accomplish something. Coming from a smaller company environment (start-up) it can be a little frustrating how slow some groups operate. Vacation policy isn't great, but not unexpected for a large company.

    Advice to ManagementAdvice

    Integrate the solutions to make things easier on employees and customers.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    It's not about what you do but who you know.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance in Carrollton, TX
    Former Employee - Finance in Carrollton, TX

    I worked at RealPage

    Pros

    Great office space, vending machines and nevermind. That is it.

    Cons

    Promotions are handed out to friends and roommates, not by seniority. Pay is low. Managers gossip and promote in secret without posting positions.

    Advice to ManagementAdvice

    Fire managers who let relationships between managers and subordinates happen. Promote based on skills and ability, don't just spend time developing your favorites. Usually they aren't working hard and haven't paid dues.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 7 people found this helpful  

    If you're not in Texas, there's no growth opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Success Manager in San Francisco, CA
    Former Employee - Client Success Manager in San Francisco, CA

    I worked at RealPage full-time

    Pros

    There's a lot of talent in San Francisco; great collaboration and great ideas are realized

    Cons

    The team in SF (responsible for all SaaS marketing solutions) is very undervalued, and great talent is walking out the door weekly to pursue opportunities where their suggestions and potential can be realized (over the past 6 months, 3 SEO/SEM editors, 4 web developers, 2 product managers, and an entire website division has quit/been laid off). We also have a Chicago office that lost 90% of employees earlier in the year. The executives in Texas are completely out of touch with the importance of valuing employees, and it takes far too many people's stamps of approval before a project/idea is green-lit. Lastly, compensation is more aligned with Texas wages, and it's incredibly difficult to get a substantial raise, as we tend to hire outside at a high salary rather than promote from within.

    Advice to ManagementAdvice

    You can't run a company this large with a small group of decision makers. Also, client feedback is incredibly important; don't ignore it.

    Doesn't Recommend
    Negative Outlook

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