Rearden Commerce

  www.reardencommerce.com
  www.reardencommerce.com

Rearden Commerce Reviews

Updated November 10, 2014
Updated November 10, 2014
136 Reviews
2.4
136 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rearden Commerce Chairman and CEO Patrick W. Grady
Patrick W. Grady
110 Ratings

Review Highlights

Pros
  • They are very flexible in terms of hours, manaing your own work load and allowing a work-life balance (in 7 reviews)

  • Some good people get hired, unfortunately they don't stay (in 9 reviews)


Cons
  • Way too many people and the wrong people are in senior management roles (in 14 reviews)

  • Hard to take upper management seriously when they seem to be so out of touch (in 10 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    A powerful ship that is rudderless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Foster City, CA
    Former Employee - Senior Software Engineer in Foster City, CA

    I worked at Rearden Commerce full-time (more than 3 years)

    Pros

    At its heyday, lots of cool technical problems to solve. Had its upside financially. Great potential to build an amazing product that's useful to a lot of companies.

    The platform and architecture teams had good technical challenges. Systems integration, message-oriented, SaaS, NoSql, you name it, the technology was used.

    Cons

    Engineering leadership was a revolving chair which caused a lot of churn in direction and philosophy. Quite a lot of "science projects" rather than focussing on solving business problems.

    No focus on product quality, which meant poor user experience for early adopters.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Specialist in Scottsdale, AZ
    Current Employee - Market Specialist in Scottsdale, AZ

    I have been working at Rearden Commerce full-time (less than an year)

    Pros

    Good location, decent hours,

    Cons

    Too much transitioning, not enough positive input, coaching insufficient, management doesn't live up to it's word.

    Advice to ManagementAdvice

    Be stable and have honest expectations on performance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Lacks QA management ladder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rearden Commerce

    Pros

    I had a good learning experience technically but there are a lot of non technical managers which is not essentially a good thing. Start up culture, there is food/drinks, fun activities, games etc. Not that process heavy but i see that changing everyday. Good starting salary but bad adjustments. The company makes an effort to attract talent but doesnt know how to retain it.

    Cons

    Lacks QA management ladder. The organization is very development-centric, They like to think that they value quality of application but they dont. Upper management is very volatile, high turn over rates. Since i had joined the company i have seen the upper management change several times. Every new management brings their own management style. Very top heavy not enough engineers. A lot of people enjoy fancy title and get away with not having to technically contribute.

    Advice to ManagementAdvice

    Design QA management ladder
    Reduce the numbers of managers and director/sr directors
    Stick to a business direction.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    A company destined for nothing but the toilet bowl. Not a ride I would want on anyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Specialist in Scottsdale, AZ
    Current Employee - Market Specialist in Scottsdale, AZ

    I have been working at Rearden Commerce full-time (less than an year)

    Pros

    Decent hourly pay, except that will be all you make so be sure to come in on the higher 35,000 range.

    Cons

    - all the wonders you will be sold in interview process are lies
    - you hours will change from a start time of 5 am to 9 regularly and this is mentioned not once prior to hiring. I have seen mothers who were told 8 am, who had even discussed hours for specific reasoning of getting kids to school in interview, get fired when on Fri were told new hours of 6 and they couldn't make fast enough arrangements get fired
    - company focus changes weekly so no stability and constant change without notice, very hard to deal with the abusive corrections for doing what you were told the week before
    - CEO, VP and all management from the top down manage and deal with people through abusive, demeaning tactics and literally value the fear based atmosphere they have created. I have heard them laugh about a woman who made the mistake of voicing she felt Confused on her job duties and that she was afraid of loosing her job. She was fired the next day.
    - training includes 2 weeks of nothing. You leave training asking what it is you do. Training on floor from immediate manager further confuses
    - any time they had a good thing for the company, like contracts with large financial institutions, they were fires because as with everything...Rearden over promises and under delivers on everything and to everyone.
    - this is a place that fire 9 out of 10 people within 3 mo this before insurance kicks in. They will promise you the world and then out of the blue fire you. I would hate for anyone to have to go they what I did with these people, so please really think hard about it. I don't care who you are, chances are you will be fired sin e anyone who is a good quality person and a talented sales person gets fired.
    - manageny laughs about the amount of lay offs and firings
    -this place will turn the most balanced, level headed person into a stressed out, blessing ulcer, mess of stress and what's sad is they love it. They have created an environment that keeps people afraid and they have learned to enjoy it.
    -scottsdale office the worst in the world. A broiler room would nicer

    Advice to ManagementAdvice

    -get a game plan and stick to it
    - deliver what you promise or at lease part...better yet stop making promises you have no intentions of living up to.
    -get a real trainer and learn to train your people
    - stop changing roles of job on regular basis.
    - most important, represent the job honestly. Stop bieng dishonest and secretive about the job. It is a groupon and nothing more. Maybe if you could accept this and stop saying you are not a groupon competitor it would make life easier
    - stop treating employees like they are expendable for fun. Your behavior is dishonest, violent in a passive aggressive manner, demeaning and over all more horrific than anyone who has not experienced it can understand. Have some respect for the great people you manage to hire and stop being abusive. Has anyone ever though that maybe Khama is why nothing works out for Rearden? Nothing good comes from such a fear based environment. Turning your employees on each other out of fear of loosing job and bullying because you can is sick.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    There should be a warning beacon around this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Foster City, CA
    Former Employee - Anonymous Employee in Foster City, CA

    I worked at Rearden Commerce full-time (more than an year)

    Pros

    Salary is decent. They do manage to hire some talented people along the way, even though those people don't last long.

    Cons

    Everything.
    - Horrible CEO
    - Toxic culture of fear that starts at the top and rolls all the way down
    - Everyone gets fired
    - Product and concept keeps changing because the vision is flawed. If it hasn't succeeded by now, it's not going to.
    - Lots of promises are made during the recruiting process that turn out to be just lies

    Advice to ManagementAdvice

    The Board of Directors should really replace the CEO if they ever want any chance of having a successful company

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Foster City, CA
    Former Employee - Software Engineer in Foster City, CA

    I worked at Rearden Commerce full-time (more than an year)

    Pros

    Very nice work culture.
    Flexible hours. Collaborative team approch.
    Free Food. Everything is so clear between company and employees.
    Many party events.

    Cons

    Technology in some QA area need to improve.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Product Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Foster City, CA
    Former Employee - Product Manager in Foster City, CA

    I worked at Rearden Commerce full-time (more than an year)

    Pros

    Innovation, Great Talent, Good learning opportunity

    Cons

    Uncertinty , Lack of direction

    Advice to ManagementAdvice

    Build a strategy that sticks

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Worked here for several months. Have poor training. Poor cooperation of co workers who have longevity there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Market Specialist
    Former Employee - Market Specialist

    I worked at Rearden Commerce full-time

    Pros

    Hourly pay was pretty fair.

    Cons

    Wanted you to make 150+ outbound business to business calls. This was not part of the original job description.

    Advice to ManagementAdvice

    This is a very competitive industry. Businesses are bombarded with too many insincere calls daily.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Quite good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in San Francisco, CA
    Former Employee - Senior Software Engineer in San Francisco, CA

    I worked at Rearden Commerce full-time (more than 5 years)

    Pros

    Vibrant social life, excellent people, good technological stack, up to date process and practices

    Cons

    Unclear leadership, poor execution, unreasonable expectations

    Advice to ManagementAdvice

    more consistency

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Transformation to Deem with new focus on WIGs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Rearden Commerce full-time (more than an year)

    Pros

    Rising from the ashes like the Phoenix Deem is born with focus on wildly important goals that will result in benefits to customers of improved savings, sales and syndication in markets begging for an option such as Deem. Already the "buzz" among Silicon Valley executive insiders this is going to be the place to be for engineers and sales people that want to be on the leading edge of Commerce as a Service CaaS

    Cons

    Still defining actionable items for WIGs and recent move to San Francisco has resulting in many people leaving which created gaps but also opportunities. There still are some unhappy people internally referred to as Eores. They have trappings of a fun place but for instance the bar is not stocked and no free sodas or Redbull and ocassional free food basically is just Chipotle takeout for 100. As part of new company came down hard on all employees about poor productivity.

    Advice to ManagementAdvice

    95% of people there do work hard and improved productivity measure of revenue per employee obviously improves with growth. Also alignment of team with 4dx WIGs will get the performance supercharged from peewee soccer level to Premier league champion level using Coveys famous soccer example

    Recommends
    Positive Outlook
    Approves of CEO

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