Red Hawk Casino

  www.redhawkcasino.com
  www.redhawkcasino.com

Red Hawk Casino Reviews

Updated October 8, 2014
Updated October 8, 2014
15 Reviews
2.3
15 Reviews
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Recommend to a friend
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Bryan Delugo
3 Ratings

Employee Reviews

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  1.  

    Positive changes over the last two years...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Placerville, CA
    Current Employee - Anonymous Employee in Placerville, CA

    I have been working at Red Hawk Casino full-time (more than 3 years)

    Pros

    Management has really stepped up the last two years. They listen to our concerns and actually do something about them. They recently changed the benefit package this year and it is awesome! They match 100% of our 401 (k) contributions and you are immediately vested. We only pay $20 a month for full dental, vision and health coverage and there is no deductible for the health plan. My last employer had a $1,500 deductible! Part time employees even get vacation pay now. Like the free meal. Gained 10 pounds working here.

    Cons

    There was some turnover in management a couple of years ago, but it actually made the company better. They brought in department heads who actually care about what happens here. Starting pay for some positions seems a little low but we have been told that they are doing a survey to see what pay should be.

    Advice to ManagementAdvice

    Keep listening, keep changing. Look at the starting pay.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Huge Egos and Uneducated, Arrogant Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Slot Floor in Placerville, CA
    Former Employee - Slot Floor in Placerville, CA

    I worked at Red Hawk Casino full-time (more than 5 years)

    Pros

    Easy Job, decent pay, fun coworkers

    Cons

    Have to rely on tips in lieu of better salaries, crappy schedules, VERY POOR upper management.

    Advice to ManagementAdvice

    Educate your higher ups, and care more about your employees. Pay more attention to the people you put in charge!! No one from management ever has to answer to anyone and they treat the business like its their house. If they want to sleep with you, you get a promotion. Immature, selfish, hypocritical, uneducated people who I wouldn't let run a chicken farm, have free reign with power and control.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Worst Casino every went too. They have horrible customer service and care for no one at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Placerville, CA
    Former Employee - Anonymous Employee in Placerville, CA

    I worked at Red Hawk Casino part-time (less than an year)

    Pros

    No pros what so ever. More cons then pros. If your looking for discrimination or un-professional services. This casino is your top pick.

    Cons

    Horrible customer service, discriminate against certain races. They choose candidates based off whether you know the chairman or a tribal member.

    Negative Outlook
    No opinion of CEO
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  5.  

    Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Hawk Casino

    Pros

    Benefit package is amazing, pto is better
    Then most companies.

    Cons

    I love my job but as a supervisor I feel upper management is always listening to the wrong team members and not asking us about them or
    our side.

    Advice to ManagementAdvice

    Make sure your middle management team are aware of
    Any changes and allow for them to contribute their ideas and concerns without judgement.

  6.  

    Horrible company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Hawk Casino full-time (more than 5 years)

    Pros

    Will give a person a job

    Cons

    In comparison to larger companies yes I said companies I worked for they have horrible benefits. The co pays would kill a persons income. Management is inconsistent and incompetent. Their motto is respect,,yea ok if you are tribal that's a whole different set if rules. No one and I mean no one right down to the management follows the rules that was laid out. When should a manager say you must speak about your personal issues to co workers? That answer should be NEVER! But yes folks it happens there!

    Advice to ManagementAdvice

    Get a clue and get some management training and then most importantly follow and live that training. Stop bribing your employees to make the casino A list number one! Since when does Red Hawk have a better entertainment venue than Thunder Valley? At least they have big named entertainment and concerts. What does Red Hawk have? Local entertainment wow like I'm going out of my way to go there NOT!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    The people that really run the casino, the Tribe, are all in it for themselves and if they need your money you're gone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security in Placerville, CA
    Former Employee - Security in Placerville, CA

    I worked at Red Hawk Casino full-time (more than 3 years)

    Pros

    There is no good reason. The management does nothing more than kiss the Tribal members rears. The food is terrible, and the hours and pay are terrible. The only reason they get so many people to work for them is it's the only place in town.

    Cons

    Food in the EDR is terrible, the management pretends to be your friend, and they lie to you to your face about your assets but if you anger one off you're gone. Also, locally they advertise that they were voted the number 1 casino in the area. That's because they have a contest among the employees and the one who turns in the most votes gets an Ipad.

    Advice to ManagementAdvice

    Be Real. Start acting as if you care for real. Quit blowing smoke and calling it roses.

    Doesn't Recommend
    Negative Outlook
  8. 1 person found this helpful  

    Ok, not great, but ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Placerville, CA
    Current Employee - Anonymous Employee in Placerville, CA

    I have been working at Red Hawk Casino full-time (more than an year)

    Pros

    Many different positions to choose from, offers 1 free hot meal a day, plus cold food, ie: salads, fruit etc available all day

    Cons

    They make changing positions easy but at a price.

    Advice to ManagementAdvice

    Pay shift differential to night crews, and have fresh food avail for the off shifts at all times. Please do not reset the clock so to speak when employees transfer to another position. They have been with you for some time and obviously like working there, so don't take away their 3% raise that they should have received before changing jobs.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Be a brown noser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dealer in Shingle Springs, CA
    Former Employee - Dealer in Shingle Springs, CA

    I worked at Red Hawk Casino full-time (more than 3 years)

    Pros

    Great for those who are part of the "in crowd"

    Cons

    Different standards depending on who your friends are. Worked there from day one and was terminated due to one guest complaint. Two weeks prior I witnessed a very similar situation where the employee was told "don't worry about it, We love you"

    Advice to ManagementAdvice

    Look closely at the mangement in table games, starting with the shift managers.

    Doesn't Recommend
    Neutral Outlook
  10.  

    A great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dealer in Placerville, CA
    Former Employee - Dealer in Placerville, CA

    I worked at Red Hawk Casino full-time (more than an year)

    Pros

    Great training and cross-training. Opportunity for advancement. A great feeling of team among employees. Good work environment. One of the most attractive places to work. Meals included. If you are looking for an exciting and fast paced work environment, this is it.

    Cons

    All casinos have strict oversight and often feel as if they do not trust their own employees. This is the nature of casinos but it can lead to employee hostility towards management. Casinos also have high turnover and this casino is no different. If you are looking for a stable and low keyed work environment, this is not it.

    Advice to ManagementAdvice

    Always reinforce to employees that you are looking over their shoulder because you have to, not because they are doing anything wrong.

    Recommends
    Positive Outlook
  11.  

    Good atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Placerville, CA
    Current Employee - Anonymous Employee in Placerville, CA

    I have been working at Red Hawk Casino

    Pros

    Red Hawk Casino offers Customer Service, Great employees, Good benefits and allows for transfer between departments

    Cons

    The Casino has Bad communication between departments, Management plays favorites between employees and favors the tribal community

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