Red Lion Hotels

  www.redlion.com
  www.redlion.com

Red Lion Hotels Reviews

Updated November 15, 2014
Updated November 15, 2014
31 Reviews
3.2
31 Reviews
Rating Trends

Recommend to a friend
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Red Lion Hotels Interim President, Interim CEO, and Director Jon E. Eliassen
Jon E. Eliassen
15 Ratings

Employee Reviews

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  1.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Office Manager in Olympia, WA
    Former Employee - Front Office Manager in Olympia, WA

    I worked at Red Lion Hotels full-time (more than 8 years)

    Pros

    Excellent opportunities for advancement and great guest interraction.

    Cons

    Publicly traded company that has shareholders making budgetary decisions without input from stakeholder (worker bees).

    Advice to ManagementAdvice

    Pay attention to the ones that work extremely hard and are dedicated to the betterment of the overall guest experience - the guests are the ones that put money in the coffers for everyone's paychecks... the guests make us or break us. Listen to them. They will tell you who your golden goose is going to be.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Okay at best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeper in Coos Bay, OR
    Current Employee - Housekeeper in Coos Bay, OR

    I have been working at Red Lion Hotels part-time (more than an year)

    Pros

    I like the people I work with. In the summer there are a lot of hours.

    Cons

    I'm only getting 2 days a week work at best in the winter. When I do work I have to do anyway from 24 to 30 rooms alone and HAVE to have it done by 3:30 pm or they'll cut my hours further.

    Advice to ManagementAdvice

    Put more maids on each day to split up the rooms instead of giving an unreasonable amount to one person and expecting perfection. They should consider this before someone is terriblely injured on the job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Great place to build experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Spokane, WA
    Former Employee - Front Desk Agent in Spokane, WA

    I worked at Red Lion Hotels part-time (more than an year)

    Pros

    Fun company, a lot of incentives. Employees would get treats/discounts/tickets to certain attractions. Free lunch.

    Cons

    Long shifts, the team incentives are hard to reach if not everyone cooperates.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Once was Family, now it is sterile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Spokane, WA
    Current Employee - Anonymous Employee in Spokane, WA

    I have been working at Red Lion Hotels full-time (more than 10 years)

    Pros

    The people for the most part had always been wonderful, very family like. Flexible hours, flexible work from home opportunities and time off or family balances were always understood. Compensation for tenured employees was always on the lower side, however, the benefits of the environment outweighed the smaller pay.

    Cons

    The office culture has changed drastically in 2014, it is no longer a personable atmosphere, care culture is no longer as relevant and expectations are always unreasonable. Numerous long term tenured employees have left in 2014 as a result of the disregard for basic human courtesy by new leadership.

    Advice to ManagementAdvice

    Treat people with respect and courtesy and they will want to work harder with you and for you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Awesome people, poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Buyer in Spokane, WA
    Former Employee - Media Buyer in Spokane, WA

    I worked at Red Lion Hotels full-time

    Pros

    The job provided a safe work environment and I loved all of my coworkers. The people in the office all work together for the company goals.

    Cons

    The management seems to be more focused on profits and returning value to the share holders. There is no caring environment like there used to be.

    Advice to ManagementAdvice

    Work on communication. There were multiple times that I would find out information from google before I received a company alert.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Needs better management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office Agent in Redding, CA
    Current Employee - Front Office Agent in Redding, CA

    I have been working at Red Lion Hotels full-time (more than an year)

    Pros

    Incentives, free lunch, discounted hotel rooms

    Cons

    Bad management, cuts hours when slow, lazy GM

    Advice to ManagementAdvice

    Corporate management needs to take a closer look at how their hotel is run and work on improving morale between managers and employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Room to grow, it's like a family here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Portland, OR
    Current Employee - Server in Portland, OR

    I have been working at Red Lion Hotels full-time (more than 3 years)

    Pros

    Starting as a server in the restaurant, there is a lot of flexibility for hours and room to grow. Everyone is very friendly and wants you to succeed. Room to creativity and suggestions

    Cons

    Lots of changes in management. Too many bosses conflict each other

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great resume builder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Spokane, WA
    Current Employee - Anonymous Employee in Spokane, WA

    I have been working at Red Lion Hotels full-time (more than an year)

    Pros

    Great company culture. The discounted hotel rooms is great too!

    Cons

    Limited room for growth with company.

    Advice to ManagementAdvice

    Corp. office management needs to guide their hotel executives in a more encouraging manner, as opposed to constantly pointing out the negatives in everything.

    Recommends
    Positive Outlook
    Disapproves of CEO
  10.  

    Felt at home with the local staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Night Auditor in Farmington, NM
    Former Employee - Night Auditor in Farmington, NM

    I worked at Red Lion Hotels part-time (more than 3 years)

    Pros

    the staff generally cared for each other and did all we could to support each other in all departments.
    almost all of us genuinely cared about the concerns of the guests and worked as a group to resolve and promote a good experience for the guests, even when our shifts were suppose to be over. it was always worth the satisfaction of approval.

    Cons

    It is run from the outside of the property by the owning company and not only are the staff unappreciated, but support is minimal unless it benefits the property itself.
    There is no incentives or opportunities for growth which leads to stale work ethics.
    Overall bad management. They will lose this hotel and tarnish their already wilting reputation in New Mexico.
    The District manager storms around the hotel on his own personal bad days regardless of who is present.

    Advice to ManagementAdvice

    Pay more attention to the people who work for you, because you'll never know when you've lost actual assets to the company, or avoided a lawsuit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Steady work, not much room for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Red Lion Hotels full-time (more than 8 years)

    Pros

    There are really nice people working around you. Clean working environment, and a "go team" attitude. Company is fiscally conservative, which helps maintain business when economy is bad.

    Cons

    Company says they like to promote from within, but that is pretty much for lower level positions. Most upper management positions are filled from the outside.
    Company is fiscally conservative in that wages are on the lower end, and wage increases are few and far between.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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