Red Lion Hotels Reviews

Updated August 25, 2015
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3.5
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Red Lion Hotels President/CEO Gregory T. Mount
Gregory T. Mount
2 Ratings

44 Employee Reviews

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  1. Front Desk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Salt Lake City, UT
    Current Employee - Front Desk Agent in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Red Lion Hotels full-time (Less than a year)

    Pros

    I enjoy all the flight teams that stay at the motel.

    Cons

    Being away from my family.


  2. Front desk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I got over time for the first week.

    Cons

    I was still new and I was working 2 to 10 alone and I was not there for a week.

    Advice to Management

    Make sure that you treat all staff correctly so they stay.


  3. Great associates but lacking leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The associates of this company have gone above and beyind during the chaotic transformation over the past year, and they are to be commended. It hasn't been easy, and its not over yet.

    Cons

    Althohgh they have a great group of assocociates now, a lot of experianced people have walked away because of the chaotic atmosphere, unrealistic work overload, not hiring from talent from the inside, lack of culture (The company used ot have a great culture), A sense of management being disengaged for the most part with no communication transperancy, which has caused a lot of rumors about whats in store in the future, especially in regards of the headquarters location. All this together has ruined work/life balance for a lot of pople, and they have left, and I am sure others are in the process of leaving.

    Advice to Management

    Stop shoving good people out the door. Without good talent and people who are with you, you will have serious issues. I have seen long time employees (20+ years) walk away because they are unappreciated, treated like they don't know what they are doing, yelled at (we aren't children, please treat us like adults) and thrown under the bus for other peoples mis-management and mistakes. Last, bring back accrued vacation time, no one likes the current new system of just asking for time off whenever you need at your supervisors discretion. What if the supervisor can never let a person take time off? Then they get no vacation. The new system stinks for that very reason.


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  5. I would love to work here full time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Server in Sacramento, CA
    Former Employee - Banquet Server in Sacramento, CA
    Positive Outlook

    I worked at Red Lion Hotels (Less than a year)

    Pros

    Great atmosphere, Fun, Energetic, Good People to work with, Clean, Experienced

    Cons

    Hard to get on Full time, Kinda keeps you in the back pocket for a rainy day,

    Advice to Management

    Make things clear on whether or not there is an opening


  6. Red Lion Managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Spokane, WA
    Current Employee - Anonymous Employee in Spokane, WA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Red Lion Hotels full-time (More than 10 years)

    Pros

    Best GM in the company is at The River Inn.

    Cons

    Since our controller left in June we are lost

    Advice to Management

    Get her back!


  7. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy to move up into corporate if working in Spokane, they prefer to hire within. Great management

    Cons

    Hard job. Front desk is very mentally draining


  8. Marketing Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Spokane, WA
    Former Employee - Marketing Manager in Spokane, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Red Lion Hotels full-time (More than 8 years)

    Pros

    Great employees and commitment to guest satisfaction, ability to take initiative and make a difference, great industry.

    Cons

    Subject to economic trends and somewhat reactive, but an overall fun and worthwhile industry.

    Advice to Management

    Try to be proactive in business affairs, pay attention to associate needs and minimize chaos.


  9. Great company, weak management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Made a lot of money during football season as a banquet server.

    Cons

    Pay fluctuated, incredibly undertrained to work large events alone, wasn't ever trained and left to the wolves. Worked long hours. Sometimes over 24 hours. Then some weeks were slow. Management didn't delegate shifts properly. I would be called in to work a water service which meant I made nothing in gratuity and had nothing to do for 8 hours.

    Advice to Management

    Train your employees. They are the first person the guests interact with.


  10. I work in the corporate office, spokane location

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Spokane, WA
    Current Employee - Anonymous Employee in Spokane, WA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    We are moving fast right now and it's a pretty fun time to be with RLHC because of that.

    Cons

    The growth makes for a fast pace at times and being able to function efficiently with ambiguity is a must.;

    Advice to Management

    Keep expanding and growing - that is where the fun is, seeing RLHC be at the forefront again.


  11. I started as a server and was promoted to manager of 2 restaurants through hard work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager
    Current Employee - Restaurant Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent opportunity to develop customer service, sales, and leadership skills.

    Cons

    Long hours and difficult to balance work and home life.

    Advice to Management

    Keep promoting from within company.



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