Red Lion Hotels

  www.redlion.com
  www.redlion.com
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Red Lion Hotels Reviews

Updated September 9, 2014
Updated September 9, 2014
29 Reviews
3.3
29 Reviews
Rating Trends

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Red Lion Hotels Interim President, Interim CEO, and Director Jon E. Eliassen
Jon E. Eliassen
14 Ratings

Employee Reviews

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  1.  

    Great place to build experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent  in  Spokane, WA
    Former Employee - Front Desk Agent in Spokane, WA

    I worked at Red Lion Hotels part-time for more than a year

    Pros

    Fun company, a lot of incentives. Employees would get treats/discounts/tickets to certain attractions. Free lunch.

    Cons

    Long shifts, the team incentives are hard to reach if not everyone cooperates.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Once was Family, now it is sterile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Spokane, WA
    Current Employee - Anonymous Employee in Spokane, WA

    I have been working at Red Lion Hotels full-time for more than 10 years

    Pros

    The people for the most part had always been wonderful, very family like. Flexible hours, flexible work from home opportunities and time off or family balances were always understood. Compensation for tenured employees was always on the lower side, however, the benefits of the environment outweighed the smaller pay.

    Cons

    The office culture has changed drastically in 2014, it is no longer a personable atmosphere, care culture is no longer as relevant and expectations are always unreasonable. Numerous long term tenured employees have left in 2014 as a result of the disregard for basic human courtesy by new leadership.

    Advice to ManagementAdvice

    Treat people with respect and courtesy and they will want to work harder with you and for you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Awesome people, poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Buyer  in  Spokane, WA
    Former Employee - Media Buyer in Spokane, WA

    I worked at Red Lion Hotels full-time

    Pros

    The job provided a safe work environment and I loved all of my coworkers. The people in the office all work together for the company goals.

    Cons

    The management seems to be more focused on profits and returning value to the share holders. There is no caring environment like there used to be.

    Advice to ManagementAdvice

    Work on communication. There were multiple times that I would find out information from google before I received a company alert.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Needs better management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office Agent  in  Redding, CA
    Current Employee - Front Office Agent in Redding, CA

    I have been working at Red Lion Hotels full-time for more than a year

    Pros

    Incentives, free lunch, discounted hotel rooms

    Cons

    Bad management, cuts hours when slow, lazy GM

    Advice to ManagementAdvice

    Corporate management needs to take a closer look at how their hotel is run and work on improving morale between managers and employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Room to grow, it's like a family here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Portland, OR
    Current Employee - Server in Portland, OR

    I have been working at Red Lion Hotels full-time for more than 3 years

    Pros

    Starting as a server in the restaurant, there is a lot of flexibility for hours and room to grow. Everyone is very friendly and wants you to succeed. Room to creativity and suggestions

    Cons

    Lots of changes in management. Too many bosses conflict each other

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great resume builder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Spokane, WA
    Current Employee - Anonymous Employee in Spokane, WA

    I have been working at Red Lion Hotels full-time for more than a year

    Pros

    Great company culture. The discounted hotel rooms is great too!

    Cons

    Limited room for growth with company.

    Advice to ManagementAdvice

    Corp. office management needs to guide their hotel executives in a more encouraging manner, as opposed to constantly pointing out the negatives in everything.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    Felt at home with the local staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Night Auditor  in  Farmington, NM
    Former Employee - Night Auditor in Farmington, NM

    I worked at Red Lion Hotels part-time for more than 3 years

    Pros

    the staff generally cared for each other and did all we could to support each other in all departments.
    almost all of us genuinely cared about the concerns of the guests and worked as a group to resolve and promote a good experience for the guests, even when our shifts were suppose to be over. it was always worth the satisfaction of approval.

    Cons

    It is run from the outside of the property by the owning company and not only are the staff unappreciated, but support is minimal unless it benefits the property itself.
    There is no incentives or opportunities for growth which leads to stale work ethics.
    Overall bad management. They will lose this hotel and tarnish their already wilting reputation in New Mexico.
    The District manager storms around the hotel on his own personal bad days regardless of who is present.

    Advice to ManagementAdvice

    Pay more attention to the people who work for you, because you'll never know when you've lost actual assets to the company, or avoided a lawsuit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Steady work, not much room for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Red Lion Hotels full-time for more than 8 years

    Pros

    There are really nice people working around you. Clean working environment, and a "go team" attitude. Company is fiscally conservative, which helps maintain business when economy is bad.

    Cons

    Company says they like to promote from within, but that is pretty much for lower level positions. Most upper management positions are filled from the outside.
    Company is fiscally conservative in that wages are on the lower end, and wage increases are few and far between.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Troubling turnover at the Riverside Hotel in Garden City...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Garden City, ID
    Current Employee - Server in Garden City, ID

    I have been working at Red Lion Hotels full-time for less than a year

    Pros

    The experienced crew was a delight to work with. The rules are easy to understand and are nicely outlined, and the

    Cons

    Incentives to perform well were undercut by the way the restaurants were handled. None of the restaurants were tip generators, and no one had wanted to work the breakfast shifts in the morning because any tips that were made were generally consumed by the gap between our tipped minimum and federal minimum wage.

    Because of this, we have constantly had a shortage of servers due to walk-outs as our tips would rarely bring us over federal minimum wage. Bad culture.

    Additionally I had only wanted to work with the hotel on a part-time basis, however when there is a constant shortage of labor, that wasn't an option.

    Advice to ManagementAdvice

    If the management bucks up and pays their servers $7.25/hr (present minimum wage), they wouldn't constantly be losing their servers. They would be able to keep on servers for a longer term, which means more experienced servers and better customer service.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Looking to the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lion Hotels full-time for more than a year

    Pros

    Pay, benefits, culture, co workers

    Cons

    Work/Life balance working with little resources

    Recommends
    Neutral Outlook
    Approves of CEO

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