Red Lobster Reviews

Updated October 30, 2014
Updated October 30, 2014
540 Reviews
3.3
540 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Red Lobster President Kim Lopdrup
Kim Lopdrup
181 Ratings

Review Highlights

Pros
  • Flexible schedule, it's usually easy to pick up extra shifts or to give shifts away (in 32 reviews)

  • friends for life, Benefits ,401K, opportunities for advancement (in 12 reviews)


Cons
  • Sometimes you will have to work long hours, even if you'd rather not (in 28 reviews)

  • Can be strenuous at times, especially during periods such as Lobster Fest or Endless Shrimp (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place if you're a pro at your job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host/Hostess
    Current Employee - Host/Hostess

    I have been working at Red Lobster part-time (more than 3 years)

    Pros

    -Great discount
    -ok benefits, not major medical
    -lots of hours
    -extremely flexible
    -3 out of 4 great managers
    -fun atmosphere

    Cons

    -What I have noticed is if you are not a pro at your job you will not get a majority of the shifts. As a host I get 30+ hours while some get 10 because I can run the host stand by myself, instead of having 2 hosts on. They save labor.
    -stop with the constant talk about labor! We get it.
    -more stringent policies when hiring. I can tell who will make it, and who won't. Why can't management?
    -pay is unleveled. The longest hired host there makes less than a new hire. It's really embarressing.

    Advice to ManagementAdvice

    Give new hires minimum wage for their first 30 days then bump them up to what they deserve. Also pay your current hosts more than what you give new hires.

    No opinion of CEO
  2.  

    General manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in San Diego, CA
    Former Employee - General Manager in San Diego, CA

    I worked at Red Lobster full-time (more than 10 years)

    Pros

    Always room to advance. Great training

    Cons

    None they do a great job with work family balance

    Advice to ManagementAdvice

    None

    Recommends
    Approves of CEO
  3.  

    Red lobster review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster

    Pros

    Friendly , welcoming enviornment . Very simple job .

    Cons

    Management was a bit disorganized and it took a long time to grow within the company

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great place to work at if you put in the effort. Hours and wages are performance driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager In Training in Lexington-Fayette, KY
    Current Employee - Manager In Training in Lexington-Fayette, KY

    I have been working at Red Lobster full-time (more than an year)

    Pros

    Better pay than minimum wage
    flexible schedule

    Cons

    The schedule changes very often
    managers play favorites. They call them top performers

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Experience, Great Food!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Professional in Rogers, AR
    Former Employee - Service Professional in Rogers, AR

    I worked at Red Lobster full-time (more than an year)

    Pros

    Higher ticket prices. Personalized experiences due to guests eating there for special occasions. Good Benefits.

    Cons

    Keeping them biscuits coming. LOL

    Advice to ManagementAdvice

    none at this time

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Raised my family on a server's salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Dayton, OH
    Former Employee - Server in Dayton, OH

    I worked at Red Lobster part-time (more than 10 years)

    Pros

    VERY flexible schedule. You get to pretty much make your own decisions as to whether or not you should offer free dessert or something if your guests are upset about something. Fast paced, fun environment. Opportunity to make close friends with customers and other employees. Ability to switch shifts with other servers whenever you want.

    Cons

    Unsatisfactory benefits-if you even work enough hours to qualify for them. A lot of your fellow servers are working here to make their "drinking" money. It's not their household money. Therefore, they don't take the job seriously. This means they do the minimal or slack off on their own duties--which means you pick up their slack. ENDLESS SHRIMP!!! Customers think it's a game to see if they can eat the most you've ever served. This means they are going to sit at your table FOREVER and then tip you like crap! A lot of menu changes.

    Advice to ManagementAdvice

    The people at corporate obviously have NEVER served before. Some of the things they come up with are just ridiculous!! The managers at the store level that I worked with, for the most part, were awesome!

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Great pay, hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Columbus, OH
    Current Employee - Server in Columbus, OH

    I have been working at Red Lobster part-time (less than an year)

    Pros

    Short hours and flexible. If you are a salesperson you can make great money.

    Cons

    Long term employees can be a bit bitter.

    Advice to ManagementAdvice

    Feedback is essential and must be handled professionally. Please take employees into the office and consider that individual.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great team leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in North Miami, FL
    Current Employee - Line Cook in North Miami, FL

    I have been working at Red Lobster full-time (more than 3 years)

    Pros

    Meal discount and staff is overall friendly.

    Cons

    Stress, scheduling conflicts with management.

    Advice to ManagementAdvice

    Communication.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Richmond, VA
    Current Employee - Hostess in Richmond, VA

    I have been working at Red Lobster full-time (more than an year)

    Pros

    great job for students, friendly managers and coworkers, good pay

    Cons

    not really a con but when they are busy you are moving non stop

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Pretty cool

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Baker
    Current Employee - Baker

    I have been working at Red Lobster part-time (less than an year)

    Pros

    Many jobs to learn
    Cool people(location may vary)
    Easy work
    Good pay
    Management works with you

    Cons

    When it gets busy you'll slave

    Recommends
    Positive Outlook
    No opinion of CEO

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