Red Lobster Reviews

Updated October 22, 2014
Updated October 22, 2014
535 Reviews
3.3
535 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Red Lobster President Kim Lopdrup
Kim Lopdrup
177 Ratings

Review Highlights

Pros
  • Flexible schedule, it's usually easy to pick up extra shifts or to give shifts away (in 36 reviews)

  • friends for life, Benefits ,401K, opportunities for advancement (in 12 reviews)


Cons
  • Sometimes you will have to work long hours, even if you'd rather not (in 28 reviews)

  • Can be strenuous at times, especially during periods such as Lobster Fest or Endless Shrimp (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Experience, Great Food!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Professional in Rogers, AR
    Former Employee - Service Professional in Rogers, AR

    I worked at Red Lobster full-time (more than an year)

    Pros

    Higher ticket prices. Personalized experiences due to guests eating there for special occasions. Good Benefits.

    Cons

    Keeping them biscuits coming. LOL

    Advice to ManagementAdvice

    none at this time

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Raised my family on a server's salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Dayton, OH
    Former Employee - Server in Dayton, OH

    I worked at Red Lobster part-time (more than 10 years)

    Pros

    VERY flexible schedule. You get to pretty much make your own decisions as to whether or not you should offer free dessert or something if your guests are upset about something. Fast paced, fun environment. Opportunity to make close friends with customers and other employees. Ability to switch shifts with other servers whenever you want.

    Cons

    Unsatisfactory benefits-if you even work enough hours to qualify for them. A lot of your fellow servers are working here to make their "drinking" money. It's not their household money. Therefore, they don't take the job seriously. This means they do the minimal or slack off on their own duties--which means you pick up their slack. ENDLESS SHRIMP!!! Customers think it's a game to see if they can eat the most you've ever served. This means they are going to sit at your table FOREVER and then tip you like crap! A lot of menu changes.

    Advice to ManagementAdvice

    The people at corporate obviously have NEVER served before. Some of the things they come up with are just ridiculous!! The managers at the store level that I worked with, for the most part, were awesome!

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Great pay, hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Columbus, OH
    Current Employee - Server in Columbus, OH

    I have been working at Red Lobster part-time (less than an year)

    Pros

    Short hours and flexible. If you are a salesperson you can make great money.

    Cons

    Long term employees can be a bit bitter.

    Advice to ManagementAdvice

    Feedback is essential and must be handled professionally. Please take employees into the office and consider that individual.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great team leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in North Miami, FL
    Current Employee - Line Cook in North Miami, FL

    I have been working at Red Lobster full-time (more than 3 years)

    Pros

    Meal discount and staff is overall friendly.

    Cons

    Stress, scheduling conflicts with management.

    Advice to ManagementAdvice

    Communication.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Richmond, VA
    Current Employee - Hostess in Richmond, VA

    I have been working at Red Lobster full-time (more than an year)

    Pros

    great job for students, friendly managers and coworkers, good pay

    Cons

    not really a con but when they are busy you are moving non stop

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Pretty cool

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Baker
    Current Employee - Baker

    I have been working at Red Lobster part-time (less than an year)

    Pros

    Many jobs to learn
    Cool people(location may vary)
    Easy work
    Good pay
    Management works with you

    Cons

    When it gets busy you'll slave

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great way to get your feet wet!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staffing and Training Manager in Brownsville, TX
    Former Employee - Staffing and Training Manager in Brownsville, TX

    I worked at Red Lobster full-time (more than an year)

    Pros

    I worked when Red Lobster was a part of Darden. Matched 401k, tuition reimbursement, and fair salary. Bonuses are given quarterly and are based on sales, Guest count growth, and other factors. Great management team and a great way to meet new people.

    Cons

    If you enjoy weekends and nights off, this is not a career for you. Sometimes have to deal with some difficult guests that just want to get food for free and will have to give them their way.

    Recommends
    Neutral Outlook
  9.  

    What a great place to work!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster

    Pros

    Very hard working upper management, who cares about their company.

    Cons

    Nothing I can really think of.

  10.  

    great opportunites for those without families!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster

    Pros

    great opportunities to grow with the company. all goals and competencies are carefully laid out. job expectation is very clear

    Cons

    inconsistent schedule, late nights, lots of weekends, fast pace, high stress. constantly being compared to other restaurants, very little time to tend to your projects at work, spend lots of time at home writing reviews and schedules. hard schedule to manage if you have a family.

  11.  

    great place to work soon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Red Lobster full-time (more than 10 years)

    Pros

    lost of advancement easy to get promoted

    Cons

    There are none its a great place to work

    Doesn't Recommend
    No opinion of CEO

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