Red Lobster Reviews

Updated April 14, 2015
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3.4
676 Reviews
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Recommend to a friend
Approve of CEO
Red Lobster CEO Kim Lopdrup
Kim Lopdrup
233 Ratings

Pros
  • Flexible schedule, it's usually easy to pick up extra shifts or to give shifts away (in 33 reviews)

  • Flexible Hours, Pay Somewhat Relative to Work Ethic, Opportunity for Growth (in 26 reviews)

Cons
  • Sometimes you will have to work long hours, even if you'd rather not (in 28 reviews)

  • Endless Shrimp could be a little more organized (in 12 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Working here was a great experience for me and working in a restaurant showed me what it was like to work quickly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Alley Coordinator in Muskegon, MI
    Former Employee - Alley Coordinator in Muskegon, MI

    I worked at Red Lobster part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's fun, you make friends, you plate food quickly, you move a lot. It teaches you how to get food out in under a certain amount of time. You get to make quality food for respective people.

    Cons

    It's cramped, there's always someone in your way. People yelling, people getting angry, people fighting.

  2. Great but management needs work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Red Lobster part-time (less than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great enviroment
    Fun work place
    discounted meals

    Cons

    Schedules
    SLOWW if no promotions are going on

    Advice to Management

    Focus on employees who have been with company and maintain good performance other than neglecting old workers and only caring for new workers

  3. Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster part-time (less than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    easy money and flexible schedule

    Cons

    clientele suck sometimes, over worked

    Advice to Management

    have a more positive attitude with your servers

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Waiting tables at Red Lobster.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Lincoln, NE
    Current Employee - Server in Lincoln, NE

    I have been working at Red Lobster part-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You control how much money you make. If you're short on cash, pick up a shift. Great opportunity to network and meet people. The discount is great if seafood is your thing.

    Cons

    On your feet for long periods of time. If it's a busy day and you're scheduled to to work straight through, you might not sit for 10-12 hours. Lots of college aged servers - this puts a lot of stress on the other employees that have to cover their shifts when they go home for things like winter and spring break.

    Advice to Management

    Hire more people with more availability. Serving is a job where it shouldn't be terribly difficult to find someone to cover your shift if something comes up. Also, if a server isn't scheduled, a manager shouldn't try and guilt trip them into coming in or make promises like future time off.

  6. Sad one GM can ruin such a wonderful team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/AC in Independence, MO
    Current Employee - Server/AC in Independence, MO

    I have been working at Red Lobster full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    I loved my job the company and my co workers till a got a bad GM who was bias and costantly broke policy and laws to make some employees miserable. As long as yiu do not have this GM red lobster is a very very very wonderful place to work.

    Cons

    Management in this location is currently corupt. Long hours no breaks even though the law says to.

    Advice to Management

    You will gain more respect by being there for your employees than instilling fear in them.

  7. Stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster part-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Red lobster has very good seafood. Their dessert is even better. And they don't open until 11 so I got to sleep in!

    Cons

    When it got busy the other hosts I worked with where trained poorly so it messed up and got a lot of customers hungry.

    Advice to Management

    The training should be more strict, just because first impressions at the door count and everybody just want to go in and eat.

  8. Red Lobster has given me the flexibility I need as a student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Red Lobster allows me to provide for myself as a college student. My schedule is very flexible.

    Cons

    There have been some discontinuity issues since Red Lobster split from Darden. Other than that, I very much enjoy my work.

    Advice to Management

    Focusing on more wholesome training would save much money that is wasted in employee turnover.

  9. Host

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host in West Hills, CA
    Former Employee - Host in West Hills, CA

    I worked at Red Lobster part-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The food is half off when you work.

    Cons

    Mostly management and guests, but the job is awful overall.

    Advice to Management

    Respect your employees and don't treat them like children.

  10. Shipping Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    There is a lot of opportunity to work hours. Some really good people work there.

    Cons

    Not as much room for advancement as I had hoped for. This could be due to economy though.

    Advice to Management

    Do not forget the workers.

  11. Good Experience, Terrible Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in Inglewood, CA
    Current Employee - Cook in Inglewood, CA

    I have been working at Red Lobster full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great experience in the culinary field. Sadly not a lot of cooking as one would expect, but the great best experience I got is with speed, accuracy, stress, and teamwork.

    Cons

    Managers (at mine at least) are everywhere. They lack communication for rules and to keep employees in check.
    10 minute paid rest break is never given, especially to cooks.
    Closing is a bummer because the work that needs to be done cannot be done with so little people. It is better to have more people closing so nicer work would be done. The less amount of people. the longer they have to stay and hurry to get home.
    As a cook ( or HOH), I personally feel disrespected and abused with the lack of attention and appreciation against the severs (or FOH).

    Advice to Management

    Act like managers. Be friendly without it affecting work and relationships with said work. Customer service isn't all that important if your are not solving the issue at heart. Be more strict in the sense that it makes sense. and isn't over the top all at once.

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