Red Lobster Reviews

Updated July 3, 2015
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3.4
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Recommend to a friend
Approve of CEO
Red Lobster CEO Kim Lopdrup
Kim Lopdrup
257 Ratings

Pros
  • Flexible schedule, fun coworkers (in 33 reviews)

  • Flexible hours, easy to work during college (in 26 reviews)

Cons
  • If you want money you have to work long hours (in 28 reviews)

  • endless shrimp, terrible clientele and promos (in 12 reviews)

More Pros and Cons

790 Employee Reviews

Sort: Popular Rating Date
  1. Service Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Assistant in Spartanburg, SC
    Current Employee - Service Assistant in Spartanburg, SC

    I have been working at Red Lobster part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great people and management staff. Clean and well-organized work environment.

    Cons

    Long hours and primarily working nights during dinner rush. Hard to get steady hours and predict pay. Holidays and weekends are the busiest days and can often get very tiring.

    Advice to Management

    Focus more on people than corporate guidelines.


  2. Love this place!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server

    I worked at Red Lobster part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    If you are a server and value an awesome company to work for, this is it! They care about you and treat you as such.

    Cons

    I hated that they split from Darden. It could mean that the company is in trouble. I doubt it though, it a long standing brand with a great reputation.

    Advice to Management

    Focus on the customer experience more than your numbers. Being short staffed makes things a thousand times harder.


  3. Server/ Cert. Trainer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Schaumburg, IL
    Former Employee - Anonymous Employee in Schaumburg, IL

    I worked at Red Lobster full-time (Less than a year)

    Recommends
    Recommends

    Pros

    Fun work environment. Pretty high restaurant standards keeps good quality. Flexibility with scheduling while in school.

    Cons

    Corporate decisions seem to be made without consideration of restaurant staff.

    Advice to Management

    Listen to staff more


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  5. Great Start Up Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    VEry flexible with my schools hours, always wanted me to do bettter and try different positions as long as you do your job well.

    Cons

    Upper management didn't have a sense of working at entry level when making new rules for the entire company. Force new policies without consent of the worker bees of the company.

    Advice to Management

    Work with your employees and listen to their needs. You might get a better worker out of them by doing so. Continue to be the best manager you can be!


  6. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Mechanicsburg, PA
    Current Employee - Service Manager in Mechanicsburg, PA

    I have been working at Red Lobster full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It has givin my family and I a secure foundation financially. I can usually alter my schedule around family activities and appointments.

    Cons

    You work a minimum of 50 hours per week. You schedule is pretty inconsistent and can run more than 7 days in a row at 10 hours a day on your feet.

    Advice to Management

    A great career for anyone with a hospitality background or culinary. The company is based on some great values and supports quality of life.


  7. Culinary manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    -The loyal guests.
    - lots of change right now, exciting to be a part of Red Lobster as it has transitioned away from Darden and watch it take on the life of its own -which the brand deserves.

    Cons

    Always having to explain to people that Red Lobster is not closing.

    Advice to Management

    If you are not passionate about the industry that you are in, then management is not for you. It is a balancing act of industry specific challenges and PEOPLE, which can get stressful.


  8. Waitress

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seafood Expert in San Antonio, TX
    Current Employee - Seafood Expert in San Antonio, TX

    I have been working at Red Lobster (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible scheduling, Enjoyable work environment, friendly staff who have the potential to become friends

    Cons

    Management is slightly disorganized, need more communication overall


  9. manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Wilkes-Barre, PA
    Former Employee - Manager in Wilkes-Barre, PA

    I worked at Red Lobster full-time (More than 10 years)

    Pros

    The bonus was a pro. Job security if you would do your job correctly . I worked with some very good managers.

    Cons

    The shifts you would work and when. Close, mid and open shifts. I worked with some bad managers. If you work hard for years and aren't promoted due to prefect and not based on your performance .

    Advice to Management

    I was in management. So no advice.


  10. Great Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Maumee, OH
    Current Employee - Server/Bartender in Maumee, OH

    I have been working at Red Lobster part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been with Red Lobster for more than 3 years now and have loved it. The money is great and the management treats their employees great! Also great benefits available.

    Cons

    In order to move forward with the company it takes alot of work in order to get through MTI (at least in my area), which could be a downside to those looking to progress in to management sooner


  11. Server

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster

    Pros

    Able to make a very good salary with just tips.

    Cons

    Too much side work at end of shift. After a long shift just want to go home.

    Advice to Management

    No side work



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