Red Lobster Reviews

Updated April 20, 2015
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Employee Reviews

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  1. Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in New York, NY
    Former Employee - Server in New York, NY

    I worked at Red Lobster full-time (more than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible hours, good tips, great crew members, fun culture

    Cons

    Managers seemed to be short handed at times, especially during the last few hours of the day. Not easy to get promoted manager.

  2. Horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Overland Park, KS
    Former Employee - Server in Overland Park, KS

    I worked at Red Lobster

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Coworkers are nice. You have opportunities to make good money at times.

    Cons

    Everything else. Management is the worst.

    Advice to Management

    Get all new management. Incompetent management with not enough training.

  3. I started 2 years ago as an SA and am now a server and love the job! Had many sales jobs but none as fun or friendly!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Kingston, NY
    Current Employee - Server in Kingston, NY

    I have been working at Red Lobster full-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Family atmosphere and great team work with most coworkers willing to pitch in and help! Love the Harvest program and also the interaction provided for the local community! Hoping to be a manager or work in Corporate!

    Cons

    Stressful environment that sometimes drive the younger staff members nuts!

    Advice to Management

    Continue to be available to your staff and be as quick with your praises as your are with rants!

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  5. management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    great employees and great benefits also

    Cons

    management are a joke. promotes people that don't deserve it. its all about politics here.

    Advice to Management

    respect and care for your employees more than yourself. remove that mentality of "well if your not going to do it, somebody else will"

  6. Server

    • Career Opportunities
    Current Employee - Anonymous Employee in Buford, GA
    Current Employee - Anonymous Employee in Buford, GA

    I have been working at Red Lobster full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    High check averages.
    Descent Income.
    Minimal side work.

    Cons

    The first comment was obviously written my a member of the management staff, besides the occasional good tip, this restaurant is one of the worst that I have ever worked for.
    Absolutely no respect or professionalism from managers.
    Too much work placed on the server ie. making salads, soups, deserts, plating appetizers, etc.
    Management gossips among other staff in regards to their employees.
    No wonder Darden sold this company.
    Bartenders collect cash-outs from employees.

    Advice to Management

    Respect your employees. This store would run exponentially smoother if there was better leadership.
    Hire a pantry worker. This would allow the servers to spend more time with their tables.
    Bartenders should never accept cash-outs from employees. This gives an hourly employee too much risk and responsibility. The whole "This store is too buy for managers to collect cash-outs" will only suffice until there is a serious issue with a deposit.

  7. I don't recommend anyone working here.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster

    Pros

    The only positive thing about this job was that I worked with some very nice friendly servers.

    Cons

    The management is HORRIBLE. They fed me the same crap they did everyone else about how they care about their employees and blah blah blah. And then a few months later I found out I was training people in, that were already making more than me! I asked why I wasn't even making minimum wage and they just ignored me. When I had a problem at work and wanted to talk to a manager about it, they told me to "get over it", so I went to the general manager who also told me "life isn't fair". I worked my butt off at work just to be treated like garbage. The favoritism has to stop at this restaurant.

    Advice to Management

    Choose your management a little more wisely. I know at the red lobster I worked at, that there were numerous complaints about the management and nothing was ever done. I'm disgusted by how much the managers get away with. My manager called me a bad word and when the owner came in to see how his restaurant was doing, I told him about it and he called me a liar and brushed the whole situation under the rug. I wouldn't wish it upon my worst enemy to have to work at such a immature, unreasonable restaurant.

  8. terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Every Kitchen Position Possible in Strongsville, OH
    Former Employee - Every Kitchen Position Possible in Strongsville, OH

    I worked at Red Lobster full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    food and the people you work with. i loved my co workers.

    Cons

    everything else. terrible management from the top all the way through to your individual store. hours are terrible and they treat you like a slave. no knowledge of how to keep their employees happy.

    Advice to Management

    go back to school. learn how to manage properly. you make plenty of money to spare.

  9. Overall, it was a very good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Pensacola, FL
    Former Employee - Server in Pensacola, FL

    I worked at Red Lobster full-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I enjoyed working with my coworkers and during hurricanes, the company (Darden) was amazing to us

    Cons

    The management at my location was a bit scandalous and as with most restaurants, Sundays were the worst for tipping..

    Advice to Management

    Keep up the good (management) work

  10. Good pay mediocre management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server Assistant in Tucson, AZ
    Current Employee - Server Assistant in Tucson, AZ

    I have been working at Red Lobster part-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Worked as an SA, pay was good hours were alright for part time.

    Cons

    Takes forever to be promoted and managers are very at working with your schedule

  11. Waitress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster

    Recommends
    Recommends

    Pros

    Support from employees, and management. Company is proud and focused on their values and mission.

    Cons

    Hourly pay is very low for waitresses in the US- causing you to be dependent on tips. Some people don't tip.

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