Red Lobster Reviews

Updated April 27, 2015
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Employee Reviews

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  1. Too many changes in menu and business approach in a short amount of time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Waiter
    Former Employee - Server/Waiter

    I worked at Red Lobster part-time (More than 3 years)

    Pros

    Meal discount when working great way to get cheap seafood. Also allowed 25% discount when dining with family/friends.

    Cons

    Service staff subsidized minimum wage employees while still having to perform part of the minimum waged-employees tasks.

    Advice to Management

    Either provide more support to service staff or increase base wage.

  2. Good tips, good team environment!

    Former Employee - Server in Ames, IA
    Former Employee - Server in Ames, IA

    I worked at Red Lobster part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great flexible place to work while taking college classes on the side.

    Cons

    Your success in this job depends on a great team - could be different at any restaurant location.

    Advice to Management

    No advice - our manager was great.

  3. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Chesterfield, MO
    Former Employee - Server in Chesterfield, MO

    I worked at Red Lobster part-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company to work for now that they are no longer under Darden. Everyone acts like family. Very caring, supportive, and understanding.

    Cons

    Often felt like management did not listen to their staff's ideas. It would't not of been so bad if they provided a reason for not listening or following up on suggestions.

    Advice to Management

    Remember the customer can always be right without serious repercussions to the serve. Servers are human and make mistakes.

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  5. I love working for this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Alley Coordinator in Syracuse, NY
    Former Employee - Alley Coordinator in Syracuse, NY

    I worked at Red Lobster full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I love the environment and management.

    Cons

    No break room when I was there.

    Advice to Management

    My advice would be to get a break room where employees can sit for their lunch and not have to stand, or find a spot.

  6. Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in New York, NY
    Former Employee - Server in New York, NY

    I worked at Red Lobster full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible hours, good tips, great crew members, fun culture

    Cons

    Managers seemed to be short handed at times, especially during the last few hours of the day. Not easy to get promoted manager.

  7. Horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Overland Park, KS
    Former Employee - Server in Overland Park, KS

    I worked at Red Lobster

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Coworkers are nice. You have opportunities to make good money at times.

    Cons

    Everything else. Management is the worst.

    Advice to Management

    Get all new management. Incompetent management with not enough training.

  8. I started 2 years ago as an SA and am now a server and love the job! Had many sales jobs but none as fun or friendly!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Kingston, NY
    Current Employee - Server in Kingston, NY

    I have been working at Red Lobster full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Family atmosphere and great team work with most coworkers willing to pitch in and help! Love the Harvest program and also the interaction provided for the local community! Hoping to be a manager or work in Corporate!

    Cons

    Stressful environment that sometimes drive the younger staff members nuts!

    Advice to Management

    Continue to be available to your staff and be as quick with your praises as your are with rants!

  9. management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    great employees and great benefits also

    Cons

    management are a joke. promotes people that don't deserve it. its all about politics here.

    Advice to Management

    respect and care for your employees more than yourself. remove that mentality of "well if your not going to do it, somebody else will"

  10. Server

    • Senior Management
    Current Employee - Anonymous Employee in Buford, GA
    Current Employee - Anonymous Employee in Buford, GA

    I have been working at Red Lobster full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    High check averages.
    Descent Income.
    Minimal side work.

    Cons

    The first comment was obviously written my a member of the management staff, besides the occasional good tip, this restaurant is one of the worst that I have ever worked for.
    Absolutely no respect or professionalism from managers.
    Too much work placed on the server ie. making salads, soups, deserts, plating appetizers, etc.
    Management gossips among other staff in regards to their employees.
    No wonder Darden sold this company.
    Bartenders collect cash-outs from employees.

    Advice to Management

    Respect your employees. This store would run exponentially smoother if there was better leadership.
    Hire a pantry worker. This would allow the servers to spend more time with their tables.
    Bartenders should never accept cash-outs from employees. This gives an hourly employee too much risk and responsibility. The whole "This store is too buy for managers to collect cash-outs" will only suffice until there is a serious issue with a deposit.

  11. I don't recommend anyone working here.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster

    Pros

    The only positive thing about this job was that I worked with some very nice friendly servers.

    Cons

    The management is HORRIBLE. They fed me the same crap they did everyone else about how they care about their employees and blah blah blah. And then a few months later I found out I was training people in, that were already making more than me! I asked why I wasn't even making minimum wage and they just ignored me. When I had a problem at work and wanted to talk to a manager about it, they told me to "get over it", so I went to the general manager who also told me "life isn't fair". I worked my butt off at work just to be treated like garbage. The favoritism has to stop at this restaurant.

    Advice to Management

    Choose your management a little more wisely. I know at the red lobster I worked at, that there were numerous complaints about the management and nothing was ever done. I'm disgusted by how much the managers get away with. My manager called me a bad word and when the owner came in to see how his restaurant was doing, I told him about it and he called me a liar and brushed the whole situation under the rug. I wouldn't wish it upon my worst enemy to have to work at such a immature, unreasonable restaurant.

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