Red Lobster

  www.redlobster.com
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Red Lobster Reviews

Updated Jul 28, 2014
All Employees Current Employees Only

3.3 471 reviews

69% Approve of the CEO

Red Lobster President Kim Lopdrup

Kim Lopdrup

(157 ratings)

66% of employees recommend this company to a friend

Review Highlights

Pros
  • Flexible schedule, it's usually easy to pick up extra shifts or to give shifts away (in 35 reviews)

  • friends for life, Benefits ,401K, opportunities for advancement (in 12 reviews)


Cons
  • If you want money you have to work long hours (in 24 reviews)

  • 4 table stations to ensure guests get what they want then 1 year later changing back to 3 table stations (in 13 reviews)

More Highlights
471 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Discrimination

    Line Cook (Former Employee) Jonesboro, AR

    ProsNone......The leadership is lacking and never around when you need them unless you are getting yelled at

    ConsNo chain of command follow up, poor training

    Advice to Senior ManagementGet new jobs

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good place to work

    Certified Trainer/Server (Current Employee) Lake City, FL

    ProsGood pay available, most of the employees work as a team to make sure the company runs smoothly. Great advancement opportunities.

    ConsSometimes you are not heard as an employee. You have to be able to voice your opinion to a manager and have them listen.

    Advice to Senior ManagementBe more open to tweaks and small changes to make the restaurant better.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    I love it, great people, great money.

    Hostess, Takeout Cashier, SA (Current Employee) Cincinnati, OH

    ProsGreat wages, good work environment, feels like a family.

    ConsThe guests are very rude sometimes...for no reason.

    Advice to Senior ManagementNew uniforms!

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A very professional restaurant environment

    Hostess (Current Employee) Rogers, AR

    ProsThe management staff at the Rogers, AR location are great! The pay is good for a restaurant. The atmosphere is calm, with busy periods on the weekend nights and Sundays mornings. Fast paced. Co-workers are very good about following rules and procedures. Very clean place! They will work with your schedule 100%. Good discounts.

    ConsLike at any other restaurant, sometimes co-workers will have contagious negative attitudes. They end up getting fired or leaving after a while. Darden as a company tends to be too controversial with some topics. But Red Lobster is no longer part of Darden, so hopefully Golden Gate Capital is a bit more careful.

    Advice to Senior ManagementReward hard work a bit more. Don't settle for laziness, the key to success in any business is to encourage and reward hard work and have the model employees serve as role models for those needing improvement.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    awful FOH manager

    Hostess (Former Employee) North Little Rock, AR

    Prospaid weekly was nice
    the GM and kitchen mananger were the best

    Consthe FOH manager was always rude and so was the head host, they loved getting others in trouble
    I had a family emergency and the FOH would not let me come back and has told potentional employers not to hire me

    Advice to Senior Managementnone

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Red Lobster bartending

    Bartender (Current Employee)

    ProsThe money is good, better than Id be making sitting behind a desk. You meet some really great people. It sucks that those people are usually the first to quit too.

    ConsRed Lobster has some of the rudest guests Ive ever seen. And a lot of people tip under the general amount for no reason. Appetizers come out to tables AFTER the entrees all the time. Guests are rightfully pissed off and it severely impacts your tip because the kitchen runs so poorly. They really dont care about their staff. If theres problems with a coworker they wont do anything to solve it but say they will. They will cut staff in order to save hours on their labor and then do nothing to help when everyone gets slammed all at once. They randomly decide to not do liquor orders some weeks and we completely run out of beer, rum, tequila etc. they hire bartenders with no experience and expect them to know the food menu and drink menu after two training shifts. They prefer workers that will just go along with whatever and not say anything rather than ones that abide by the rules and try to uphold them. You have to move fast to keep up.

    Advice to Senior ManagementGet your act together. One week were told to do things way A and the next week were scolded for not doing them way B. It makes absolutely no sense. Hire more SAs (Sever Assistants AKA bussers/food runners) during weekend shifts to lessen wait times and help servers flip tables quicker. Everyone wins. Increase labor hours because a large amount of our complaints are due to us being under staffed due to cuts for labor.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    The abusive relationship is over!

    General Manager (Former Employee) Denver, CO

    ProsGood salary, nice benefits, that's it

    ConsHuge disconnect between upper mgmt and operations. All about labor controls and not what is right for the customer or employee. They do not walk the talk, fake upper mgmt

    Advice to Senior ManagementYour days are numbered anyway, you took a great brand and ruined it. Get in their and actually learn how to run the restaurants.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    15 years with company

    Grill Master (Current Employee) Columbus, OH

    Prosgood benefits for the industry. Pay can be good but it takes many years of back breaking work to get there.

    ConsThere is no room to advance. Where you get hired is where your stuck. Training does not happen, new menus start with no word from head office on what any of the new items are.

    Advice to Senior ManagementManagement need to treat there employees like assets, not unwanted children that are a burden. Quit paying fortune magazine to rate you as a top 100 best employer if your going to keep cutting hours and benefits.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Very busy, constant multi-tasking, not enough hours

    Server (Current Employee) Tupelo, MS

    ProsThe money is good on the weekends and at night, if you can get scheduled for these shifts, which is difficult.

    ConsBeing new, they give you shifts that are not wanted by the people that have been there longer. In turn, it makes it very hard to make money being new.

    Advice to Senior ManagementIt would be nice to be clear in the beginning about what shifts will be available

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    For high school students, no mobility

    Host (Former Employee) Cool Springs, TN

    Prosgood for high school students

    Consnot a real job, not good tips or management.

    Advice to Senior ManagementFind a better job. This one treats managers like slaves.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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