Red Lobster

  www.redlobster.com
  www.redlobster.com

Red Lobster Reviews

Updated December 16, 2014
Updated December 16, 2014
584 Reviews
3.4
584 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Red Lobster President Kim Lopdrup
Kim Lopdrup
199 Ratings

Review Highlights

Pros
  • Flexible schedule, it's usually easy to pick up extra shifts or to give shifts away (in 33 reviews)

  • Flexible Hours, Pay Somewhat Relative to Work Ethic, Opportunity for Growth (in 26 reviews)


Cons
  • Sometimes you will have to work long hours, even if you'd rather not (in 28 reviews)

  • Endless Shrimp could be a little more organized (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    ugh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster

    Pros

    if ur a good server, its decent money but tons of foolishness.

    Cons

    endless is horrible. lol

    Advice to ManagementAdvice

    get it together. stop having favorites...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Things Started Going Downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Trainer in Louisville, KY
    Former Employee - Server/Trainer in Louisville, KY

    I worked at Red Lobster full-time (more than an year)

    Pros

    Flexible Hours, Pay Somewhat Relative to Work Ethic, Opportunity for Growth

    Cons

    Over time the company started to care more about numbers instead of it's people. They even demoted servers to server assistants based on a generic personality test.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Slavery and smiles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender in Valley Stream, NY
    Former Employee - Server/Bartender in Valley Stream, NY

    I worked at Red Lobster full-time (more than 3 years)

    Pros

    Close relationship with coworkers, personal growth

    Cons

    Company tries to get as much labor as possible

    Advice to ManagementAdvice

    Do better

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Former Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server and Bartender in Chesapeake, VA
    Former Employee - Server and Bartender in Chesapeake, VA

    I worked at Red Lobster full-time (more than 3 years)

    Pros

    Co-workers and SOME of the customers

    Cons

    Schedule, cut back on pay scale, management inconsistency on what is acceptable and isn't

    Advice to ManagementAdvice

    To be honest, I have no idea since Darden sold this to a company out west and I left before they took over. Hopefully put bartenders back on a pay by hour plus tip instead of the tip out, since this isn't a real bar

    No opinion of CEO
  6. 1 person found this helpful  

    Waitress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Tucson, AZ
    Former Employee - Server in Tucson, AZ

    I worked at Red Lobster part-time (less than an year)

    Pros

    This job has it's typical clientele mainly the Caucasian elderly crowd. Now being in the restaurant business it is sadly very stereotypical with the ethnicity on tips. Being this is the main crowd you will make decent money for the amount of time you are there. Offer insurance for non FT workers but it's not very good. Short hours.
    25% off of ALL Darden Restaurants.
    They are very thorough with money and book keeping when you do your check out in the restaurant.
    They have a job for everything bussers, alley coordinaters, silverware rollers, bakers. It all helps when you serve.
    Kitchen is fairly good at getting things out on time and correctly.

    Cons

    Too short of hours given especially with new people. They hire on newbies then kick them to the curb on the scheduling as if they don't have bills to pay for and you have to beg for shifts from others.
    Managers at several locations I've met are all pretty bitter and down right mean to employees in the kitchens.
    They don't hire full time because of the insurance and benefit purposes. Insurance offered is okay.
    Short hours and seniority is a very big thing there.
    Very stressful environment, and I found that the managers were not willing to help a whole lot, the work system there just all together is not best because it's every man for himself.
    Write ups are all too easy to get. If you lose your money on your shift or someone steals it, that's an automatic fire.
    MAKING YOUR OWN SALADS IS SO AWFUL!! AND SO TIME CONSUMING

    Advice to ManagementAdvice

    Stop basing everything off of seniority. Your company will never grow if you only allow people who have been there for 30 years to take all the hours, get all the best sections, and reap all the benefits. If you make new people feel as if they have no voice or that they don't matter, you will have the same old tired face at Red Lobster company wise and literally.

    Doesn't Recommend
    No opinion of CEO
  7.  

    working with people who care only about the dollar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook in Southgate, MI
    Former Employee - Line Cook in Southgate, MI

    I worked at Red Lobster full-time (more than 8 years)

    Pros

    good pay, fast paced environment. lots to do so the day passes quickly room for advancement, long hours and you will seat off any unwanted weight if you work in the crazy hot kitchen

    Cons

    understaffed.. They only play the numbers game stopped worrying about the experience both guest and employee. Benefits are a joke. Company is changing alot possibly going out of busisness

    Advice to ManagementAdvice

    grow some balls and make some decisions on your own stop waiting to be micromanaged

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Indifferent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Silver Spring, MD
    Former Employee - Server in Silver Spring, MD

    I worked at Red Lobster full-time (more than an year)

    Pros

    Working with people in that environment is fun because everyone can relate to one thing or another, whether it's an experience with a table to the kitchen.
    Working here made me "break out of my shell" as I was a shy person before, I feel interacting with tables helps make a person more sociable.

    Cons

    Management was pretty iffy, didn't seem to really get things done and were more social than the average.
    Customers and clientele could be very rude and cheap.
    Pay was average for a server compared to other restaurants with similar menus.
    Disorganization at times was frustrating, especially when we would run of certain items.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Pretty good high school job

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Busser
    Former Employee - Busser

    I worked at Red Lobster (less than an year)

    Pros

    - Tips were shared to bussers
    - Corporate opportunities
    - Ability to transfer to other areas & restaurants
    - Cheddar Bay Biscuits are freaking amazing

    Cons

    - The training/policies were a bit "overboard" in trying to use nautical themes for everything
    - It's food service
    - Seafood makes cleaning up even more "icky"
    - Most of the people working there did not want to be working there

    No opinion of CEO
  10.  

    Sucked no money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster

    Pros

    location, the clientele was friendly

    Cons

    slow, to no business, never made much of anything

    Advice to ManagementAdvice

    close down!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Waiter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waiter in Salt Lake City, UT
    Current Employee - Waiter in Salt Lake City, UT

    I have been working at Red Lobster part-time (less than an year)

    Pros

    It was flexible and allowed me to fit my hours into my schedule. I liked my manager and coworkers

    Cons

    It was fast paced and required you to think on your feet. Dealing with unruly customers was not fun eiteher

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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