Red Lobster Reviews

Updated March 30, 2015
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Employee Reviews

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  1. Great Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Newport News, VA
    Current Employee - Server in Newport News, VA

    I have been working at Red Lobster part-time (more than 3 years)

    Pros

    Wonderful management, always supportive. Great chemistry within the crew. Very polite and lighthearted environment. Conveniently located supplies and simple POS system. With prior experience, serving can be a breeze and very enjoyable. They also like to promote and cross train their employees.

    Cons

    It's a busy restaurant so there may be 18-20 servers on at one time. A lot of bobbing and weaving in the kitchen and waiting in line to do tasks.

    Advice to ManagementAdvice

    Keep up the great execution of the company's core and values.

    Recommends
    Positive Outlook
    Approves of CEO
  2. started great but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Grill Master in Hixson, TN
    Former Employee - Certified Grill Master in Hixson, TN

    I worked at Red Lobster full-time (more than 3 years)

    Pros

    people that work there are fantastic, theyre like family. food is amazing. great employee discount. week paid vacation for full time employees after a year. kitchen has a low turnover rate, usually...

    Cons

    you cant get to full time status. as soon as you hit 30-32 hours they start cutting people off the schedule and cutting hours down. managers talk down to everyone and yell at people in front of the customers. managers pick and choose their favorite employees and the GM gives them the most hours. not the best, or hardest workers. that persons friends. managers hang out with employees outside of work when they arent suppose to. and i know, for a fact, that the GM of a certain Red Lobster is allowing her employees to drink alcohol and do illegal drugs while on the clock, getting paid.

    Advice to ManagementAdvice

    you cant pick favorites. and the fact that you allow people to drink alcohol and do illegal drugs while on the clock is morally wrong and illegal.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful

    It was an ok experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Red Lobster part-time (less than a year)

    Pros

    Descent money if you're on your game.

    Cons

    They will demote you in a heart beat at certain locations

    Advice to ManagementAdvice

    You should come up with a better training program.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful

    Decent pay but terrible clientele

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Athens, GA
    Former Employee - Server in Athens, GA

    I worked at Red Lobster

    Pros

    Moderately high price points can you leave you with some decent money at the end of the night. Fun coworkers, 50% off crew meals, fast paced job

    Cons

    Terrible clientele, you could leave any given shift with $30 or $100+ in your pocket. A lot of it has to do with luck, or what section the hosts decide giving you, but most of it deals with how many crappy tippers you get. Got way too accustomed to getting stiffed. If you get stiffed, management has no sympathy for you. Place is so corporate and money hungry that they will sacrifice their servers happiness to make an extra buck. Salad lettuce always came in expired, a lot of food wasn't cooked properly, and the famous biscuits were never out to tables in time. Sucks to suffer as a server when processes aren't in place for you to succeed. Company culture is a reflection of unhappy servers constantly struggling with management, who are overall unsympathetic with employee problems and only satisfied with hitting quotas, sales competitions, and positive survey responses.

    Advice to ManagementAdvice

    Care more about your servers, they are making you money and they are the face of your business. Get rid of repeat customers who continuously refuse to tip. Who cares if they're bringing you money, after tip out servers have to PAY RED LOBSTER to serve them. Why should I sacrifice my time having to pay to wait on an unfriendly ahole that has no respect for me?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Not a bad starting server job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Gilbert, AZ
    Former Employee - Server in Gilbert, AZ

    I worked at Red Lobster full-time (more than a year)

    Pros

    Great way to gain some experience in the industry
    pretty good tips for starting out.
    management was understanding and helpful

    Cons

    Unreliable amount of business
    too many old people eat there and are poor tippers
    there was a lot of drama at my location

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. Corporate company but great organization!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Professional in Dayton, OH
    Former Employee - Service Professional in Dayton, OH

    I worked at Red Lobster

    Pros

    Hire and promote from within
    Advancement opportunities
    Flexible hours

    Cons

    Have to work Weekends and holidays
    Clientele

  8. 1 person found this helpful

    Started good then could not do the hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster part-time (less than a year)

    Pros

    Got along with the guys in the kitchen did learn a lot more got a good pay every week.

    Cons

    the hours they put me on for a college student was not that well especially on weekends. Could not work my way up to different positions because positions were always filled sometimes showed favoritism and lack of strong managers

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful

    Room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host in Dublin, OH
    Former Employee - Host in Dublin, OH

    I worked at Red Lobster

    Pros

    The people I worked with were fantastic! I loved going into work. Most of the managers were good. (Emphasis on most).
    The work itself wasn't too hard at all, in fact I'd say it was fairly easy.

    Cons

    One of the managers absolutely sucked. She was the reason about half our staff quit (including myself). She was disrespectful, passive aggressive, and talked about other staff members behind their back.

    Advice to ManagementAdvice

    Fire the bad manager, you know who she is. I'm actually disappointed that the General manager still hasn't seen how terrible she is even after half her staff has left her. I guess the staff isn't that important after all.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. Good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Culinary Professional Red Lobster in Raleigh, NC
    Former Employee - Culinary Professional Red Lobster in Raleigh, NC

    I worked at Red Lobster part-time (more than 3 years)

    Pros

    Good hours and decent pay. Meal discounts and good structure.

    Cons

    Some employees are not competent to do their jobs and the good ones have to carry the weight.

    Advice to ManagementAdvice

    Pay a little more for more qualified employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. It's alright for part time first or second job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host in San Diego, CA
    Current Employee - Host in San Diego, CA

    I have been working at Red Lobster

    Pros

    Flexible hours, discount on food, overall nice coworkers, short hours

    Cons

    Poor management, unpredictable, rude customers, constant standing

    Advice to ManagementAdvice

    Be consistent if nothing else. And when you say you're going to promote someone, actually go through with it.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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