Red Lobster Reviews

Updated April 27, 2015
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  1. Server

    • Senior Management
    Current Employee - Anonymous Employee in Buford, GA
    Current Employee - Anonymous Employee in Buford, GA

    I have been working at Red Lobster full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    High check averages.
    Descent Income.
    Minimal side work.

    Cons

    The first comment was obviously written my a member of the management staff, besides the occasional good tip, this restaurant is one of the worst that I have ever worked for.
    Absolutely no respect or professionalism from managers.
    Too much work placed on the server ie. making salads, soups, deserts, plating appetizers, etc.
    Management gossips among other staff in regards to their employees.
    No wonder Darden sold this company.
    Bartenders collect cash-outs from employees.

    Advice to Management

    Respect your employees. This store would run exponentially smoother if there was better leadership.
    Hire a pantry worker. This would allow the servers to spend more time with their tables.
    Bartenders should never accept cash-outs from employees. This gives an hourly employee too much risk and responsibility. The whole "This store is too buy for managers to collect cash-outs" will only suffice until there is a serious issue with a deposit.

  2. I don't recommend anyone working here.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster

    Pros

    The only positive thing about this job was that I worked with some very nice friendly servers.

    Cons

    The management is HORRIBLE. They fed me the same crap they did everyone else about how they care about their employees and blah blah blah. And then a few months later I found out I was training people in, that were already making more than me! I asked why I wasn't even making minimum wage and they just ignored me. When I had a problem at work and wanted to talk to a manager about it, they told me to "get over it", so I went to the general manager who also told me "life isn't fair". I worked my butt off at work just to be treated like garbage. The favoritism has to stop at this restaurant.

    Advice to Management

    Choose your management a little more wisely. I know at the red lobster I worked at, that there were numerous complaints about the management and nothing was ever done. I'm disgusted by how much the managers get away with. My manager called me a bad word and when the owner came in to see how his restaurant was doing, I told him about it and he called me a liar and brushed the whole situation under the rug. I wouldn't wish it upon my worst enemy to have to work at such a immature, unreasonable restaurant.

  3. Good pay mediocre management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server Assistant in Tucson, AZ
    Current Employee - Server Assistant in Tucson, AZ

    I have been working at Red Lobster part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Worked as an SA, pay was good hours were alright for part time.

    Cons

    Takes forever to be promoted and managers are very at working with your schedule

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  5. Waitress

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster

    Recommends
    Recommends

    Pros

    Support from employees, and management. Company is proud and focused on their values and mission.

    Cons

    Hourly pay is very low for waitresses in the US- causing you to be dependent on tips. Some people don't tip.

  6. Worst Job Ever- began to hate life

    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster

    Pros

    Wonderful elderly customers nd sometimes employees

    Cons

    Too much workload, too many rules, NOT fine dining tipping, TERRIBLE management

    Advice to Management

    Fire everyone

  7. It can be stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Multiple Positions
    Current Employee - Multiple Positions

    I have been working at Red Lobster part-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    great coworkers, decent pay, pay raises regularly, if you want a new position all you have to do is ask (unless it's a management position)

    Cons

    You don't get many hours (read 4 hours a day), management doesn't talk to each other so one will say something and another will go against it, and the guests can be pretty rude

    Advice to Management

    Communication is key. You guys need to pay attention to what you're doing and if you're going to make rules, you need to stick to it and actually CARE about what is going on.

  8. Pleasant experience in which I learned the basics of management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager
    Current Employee - Service Manager

    I have been working at Red Lobster

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    401K, Pay, Vacation, Crew Relations, Hours

    Cons

    Hours, Crew Relations, Micromanagement, Labor Expectations, Work/Life balance

    Advice to Management

    Listen more closely to your crew.

  9. Great company to work at.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster

    Pros

    Great team. You always have fun on the job. Definetly a place any young person would want to work! Overall a great place to work.

    Cons

    The pay could be better, but it is not horrible. Sometimes you have to deal with rude people, but it's not too bad.

    Advice to Management

    Don't be so hard on the members. They really are trying the best they can. You being jerks just puts us in a worse mood.

  10. positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server Professional in Saint Clairsville, OH
    Current Employee - Server Professional in Saint Clairsville, OH

    I have been working at Red Lobster full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    flexible schedule and excellent high quality product to serve.

    Cons

    health benefits for non management isn't so great.

    Advice to Management

    Ask the employees what they like and don't like.

  11. Good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager in Houston, TX
    Current Employee - Restaurant Manager in Houston, TX

    I have been working at Red Lobster

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Fun the team members are fun to work with.

    Cons

    Cannot have any communication with employees out side of work...can't even donate to charity or but kids things being sold.

    Advice to Management

    Pray you have other managers that will help to develop you. If not your stuck.

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