Red Robin Reviews

Updated October 23, 2014
Updated October 23, 2014
387 Reviews
3.0
387 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Red Robin CEO and Director Stephen E. (Steve) Carley
Stephen E. (Steve) Carley
131 Ratings

Review Highlights

Pros
  • Flexible schedule, lots of hours during busy season, opportunity for tips (in 22 reviews)

  • Fun, fast paced environment with room for advancement (in 11 reviews)


Cons
  • All in all, I loved me job their for my team members and the Guests (in 12 reviews)

  • long hours and alot on lists to complete daily too much paperwork (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waiter in Greeley, CO
    Current Employee - Waiter in Greeley, CO

    I have been working at Red Robin part-time (more than 5 years)

    Pros

    The staff is great, The restaurnt is busy. Restaurnat managers are awesome and understanding.

    Cons

    Top management pressures restaurant management to meet certain numers that they are constantly changing which stresses everyone out

    Advice to ManagementAdvice

    Stay constant with numbers rather than constantly changing numbers to hit all the time. It makes work stressful and not enjoyable to go to

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Red Robin

    Pros

    The people are fun to work wit .

    Cons

    Hard to promote from within.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    QUALITY OF LIFE-NONE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin full-time (more than 5 years)

    Pros

    car allowance, vacations and yearly conference

    Cons

    Never get to have enough staff or management as the company is focused on their bottom line and not the people. I have been with the company for 6 years and the culture, environment and care for the team has decreased over the years. Have asked to go to other locations and am always turned down because "we dont have anyone to fill your spot" well i have trained people but they do not fit the "image" and looking at the new managers that get hired they are rejects just trying to fill a spot vs being qualified.

    Advice to ManagementAdvice

    Spend time with your people and see what they need to be successful.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    It is ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in South Plainfield, NJ
    Current Employee - Line Cook in South Plainfield, NJ

    I have been working at Red Robin part-time (less than an year)

    Pros

    competitive pay and flexible hours

    Cons

    little training, not friendly co workers

    Advice to ManagementAdvice

    More training

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in Saint George, UT
    Current Employee - Waitress in Saint George, UT

    I have been working at Red Robin full-time (more than 5 years)

    Pros

    Fast paced, fun environment, good source of income

    Cons

    Rude guests, non tippers, fluctuations in schedule

    Advice to ManagementAdvice

    Communication

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Dysfunctional family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Glen Allen, VA
    Current Employee - Server in Glen Allen, VA

    I have been working at Red Robin part-time (less than an year)

    Pros

    Decent scheduling, can make good money but you have to put in work, somewhat laid back work place, not really strict

    Cons

    unorganized management, lack of communication from the "bosses", more concerned with labor hours than actually making sure we aren't under staffed, training program could use some work and incentives wouldn't hurt.

    Advice to ManagementAdvice

    Listen to the people working for you we actually have good ideas, and talk to each other before hand so employees don't get mixed signals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Fun But Inconsistent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Wesley Chapel, FL
    Current Employee - Hostess in Wesley Chapel, FL

    I have been working at Red Robin part-time (less than an year)

    Pros

    Coworkers are nice
    Tasks are easy and to the point
    Expectations are clear
    Potential to move up

    Cons

    Hours are inconsistent. The set up of the restaurant makes us as the hospos have to seat multiple large groups in the same areas and servers get overwhelmed. This causes a chain event of unsatisfied customers as well as employees that are frustrated with each other.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    was a good job, wouldnt mind working there again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook in Fayetteville, AR
    Former Employee - Line Cook in Fayetteville, AR

    I worked at Red Robin part-time (more than an year)

    Pros

    good pay, good food, good

    Cons

    little hours given to none favorites

    Advice to ManagementAdvice

    offer better hours

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Columbia, SC
    Former Employee - Food Server in Columbia, SC

    I worked at Red Robin part-time (more than an year)

    Pros

    Great discount. Good management team enough staff so you can work as little or as much as you need.

    Cons

    Singing the birthday song. Also having to make all those custom drinks

    Advice to ManagementAdvice

    Rotate the sections

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in San Jose, CA
    Former Employee - Bartender in San Jose, CA

    I worked at Red Robin part-time (more than 5 years)

    Pros

    Red Robin has really honest and good believes. They take care of their employees. Company in which you can grow within. Have a lot of team building events. Allows employees to feel at home

    Cons

    Sometimes being corporate they forget about simple things. Worry about labor more then they should. At times has favoritism.

    Advice to ManagementAdvice

    Be open to listen to all of the employees.

    Recommends
    Neutral Outlook
    No opinion of CEO

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