Red Robin Reviews

Updated September 4, 2015
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3.1
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Recommend to a friend
Approve of CEO
Red Robin CEO and Director Stephen E. (Steve) Carley
Stephen E. (Steve) Carley
198 Ratings

Pros
  • Flexible schedule, lots of hours during busy season, opportunity for tips (in 23 reviews)

  • People I work with, flexible hours (in 13 reviews)

Cons
  • Managers treat team members badly (in 12 reviews)

  • Long hours, both on the road and in the restaurant (in 11 reviews)

More Pros and Cons

624 Employee Reviews

Sort: Popular Rating Date
  1. Cook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook
    Former Employee - Line Cook
    Recommends
    Neutral Outlook

    Pros

    It was a great fast paced and fun environment to work in.

    Cons

    Not a career so there is no moving up the ladder it's a high school/college job.

    Advice to Management

    Keep doing your thing!!!!!!!!!!!!


  2. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Wilmington, NC
    Former Employee - Server in Wilmington, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Red Robin (Less than a year)

    Pros

    I loved working for Red Robin! They are a motivated company with constant changes to the menu, their management is strong and organized, you can make great money there without feeling too overwhelmed because everyone works on a team member basis.

    Cons

    It is a team player restaurant so it is important for everyone to pull their weight otherwise you may have to pick up other team members slack. Working doubles is common for Red Robin so you may see a lot of 12 hour shifts on your feet all day. However the money is worth it.


  3. Bar Tender

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waiter in Katy, TX
    Former Employee - Waiter in Katy, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Red Robin (Less than a year)

    Pros

    Great training method and decent hours. Loved working there and made good money with tips. They have a system to serving, systems sell

    Cons

    Waiting tables sucks, no cons for working here


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Mechanicsville, VA
    Former Employee - General Manager in Mechanicsville, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Red Robin full-time (More than 3 years)

    Pros

    Ability to run your store as if you own it

    Cons

    Little room for Advancement above GM

    Advice to Management

    Run it as if you own it


  6. server review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Berwyn, IL
    Former Employee - Server/Bartender in Berwyn, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Red Robin (More than a year)

    Pros

    The money was great and so were my coworkers and managment

    Cons

    some people were lazy but not all

    Advice to Management

    To mix the strong and weak people around is stead of keeping the seprate


  7. Helpful (1)

    great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Millbury Junction, MA
    Former Employee - Anonymous Employee in Millbury Junction, MA
    Recommends
    Positive Outlook

    I worked at Red Robin full-time

    Pros

    great food, nice enviroment, kool staff.

    Cons

    high turn over,short notice changes

    Advice to Management

    basic comunications


  8. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Trainer in Indianapolis, IN
    Current Employee - Server/Trainer in Indianapolis, IN
    Recommends
    No opinion of CEO

    I have been working at Red Robin part-time (More than 5 years)

    Pros

    Great atmosphere, they care about their employees, open to advice, good values

    Cons

    Some standards seem far fetched.


  9. Good team members

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Red Robin part-time

    Pros

    The people that work there are generally friendly and welcoming. Your work schedule is fairly flexible and I never had a problem requesting days off when it was done far enough in advance.

    Cons

    Can be a very stressful environment when the kitchen is slow and the restaurant is packed. Since the menu is fairly cheap the tips are not very high.


  10. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waitstaff/Server in Chicago, IL
    Current Employee - Waitstaff/Server in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Red Robin (Less than a year)

    Pros

    My teammates are awesome and Management is very proactive, and supportive. Everyone looks out for one another.

    Cons

    The schedule typically isn't posted until two days before it starts.

    Advice to Management

    Expand the training program. Implement more incentives.


  11. Great Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Red Robin part-time

    Pros

    Always having cash on hand. You make your money mostly on tips, so leaving with your cash after every shift can be refreshing and extremely motivating. Working less hours, but still making money. A lot of times you have the chance to work busy shifts, but end up making a day’s pay in a few hours. Instead of a 9 to 5, 8 hour days, you can make your money in sometimes 5 hours or less. Always active. Serving tables means running around grabbing this and that, carrying trays, bringing plates to tables, etc. By constantly moving you are constantly keeping fit rather than sitting in one chair for hours at a time, staring at a computer screen. You’re always on the move. You’re around people. Being around people means hearing interesting stories, interacting and laughing. You also get to witness some pretty crazy stuff (read our True Stories) because, let’s face it, there is always something interesting happening if you’re around people. If you’re a social person than this is your best opportunity because the friendlier you are…the better the tips!

    Cons

    With experience and loyalty comes great responsibility. That basically means that the more you know about the restaurant, whether it be from hostess to the back of the house, the more work you may have to do compared to your coworkers. People will rely on you and expect more of you, which could make for even more stress from you. Will you get paid for the extra weight you pull? Maybe not. Having to work weekends. If you’re working in a restaurant, there is pretty much a 100% chance of working weekends. While all of your friend, family and loved ones are off on weekend getaways and having dinner parties, you are the one “stuck serving” all the people out for a night on the town. Always having money on hand. Yes – this is also a pro! But, people who are apt to spending the cash they have could have a major problem with managing their money. Cash is so easy to spend, especially if all the staff is going out for a drink afterwards. After a while – it takes a toll on your body. So many times, servers who have been working for years will feel the effects of carrying heavy plates and constantly being on their feet. Back problems and knee problems are not uncommon. Being a server puts a lot of stress on your body. No benefits. Whereas other companies give their employees benefits from sick days to dental, most restaurants do not provide that for their employees. Are you sick? You have to show up or you don’t get paid.’ Having to deal with @$$holes. Yup, I hate to say it, but it’s true. People can be jerks and you will deal with a lot of them. It varies from people who know nothing about the restaurant business, impatient people, people who think you’re their slave, and just plain down-right MEAN people. I’m not saying you have to take whatever crap people throw at you, but if you don’t have a thick enough hide to let some thinks just roll off of you…then this is not the job for you. The bad co-workers. Oh my goodness…there are so many of them! Bad coworkers will ruin your day and can make you lose your mind. It’s always the co-workers who are always late, constantly check their phone in the back, sneak out a million times a night for a smoke break, ignore their customers, talk back to the kitchen, are rude to your tables, asking for replacements but never replacing anyone, and run around looking like they are busy but never actually lifting a finger. It can drive you NUTS!!! Sometimes it makes you think “Why do I bother working so hard?” and can make your motivation just plummet to the ground.

    Advice to Management

    Not all restaurants are the same. Each individual restaurant has their own sets of advantages and disadvantages to working as a waiter or waitress. Part of the decision is at least knowing what could potentially happen and having an all around idea of the good and the bad. Take both sides into consideration when opting to serve tables and be ready for the best…and the worst.



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