Red Robin Reviews

Updated April 25, 2015
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3.1
511 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Red Robin CEO and Director Stephen E. (Steve) Carley
Stephen E. (Steve) Carley
175 Ratings

Pros
  • Flexible schedule, lots of hours during busy season, opportunity for tips (in 23 reviews)

  • Great Management, Flexible hours, time well spent(Not alot of time doing sidework) (in 13 reviews)

Cons
  • All in all, I loved me job their for my team members and the Guests (in 12 reviews)

  • long hours and alot on lists to complete daily too much paperwork (in 11 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Bartender

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible Schedule and friendly atmosphere

    Cons

    stressful at times and very fast paced

    Advice to Management

    Team Work

  2. Helpful (2)

    Great company that truly cares about the employee and the guest experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Clearwater, FL
    Current Employee - Anonymous Employee in Clearwater, FL

    I have been working at Red Robin part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This company will develop any competent team member as much as they are willing to strive for.

    Cons

    *Store Specific
    They need to learn how to let people go that are hurting our store

  3. line cook

    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin full-time

    Pros

    Good hours, good management, good team

    Cons

    Busy busy busy busy busy

    Advice to Management

    Need to hire working managers be able to get their hands dirty

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Many opportunities for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server Trainer/Bartender in Chambersburg, PA
    Former Employee - Server Trainer/Bartender in Chambersburg, PA

    I worked at Red Robin part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Decent pay. Great work conditions. Room for growth. Great co-workers and team members. Team work demonstrated throughout the entire restaurant.

    Cons

    Long days at times. Guest can make you hate your job, but your co-workers make you love it.

  6. Good food and money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good food, nice uniforms, and very friendly staff.

    Cons

    The company is so focused on promotions that your hours become based off of how many promo items you serve. I have seen some fantastic servers leave because the hours weren't sufficient. Management also likes to pick "all-stars" to be in charge of sections and side work instead of overseeing the closing. This creates a problem when servers abuse their power.

    Advice to Management

    Promotions are very important. However, most of my guests enjoy the classic menu items. If the item being promoted isn't a fan favorite, servers shouldn't take the hour cut.

  7. Company isn't what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Bartender in Los Angeles, CA
    Current Employee - Server/Bartender in Los Angeles, CA

    I have been working at Red Robin full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent incoming tips, benefits offered, great food that never got old

    Cons

    The company just isn't what it used to be. Compassion for employees steadily began to decrease throughout the years. New standards that were implemented to focus solely on numbers have consequently promoted horrible work ethics and continue to reward bad morale.

  8. great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good people, good upper management

    Cons

    Line managers were mostly clueless

    Advice to Management

    Hire store managers with experience in the industry

  9. Host

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly staff and atmosphere. Enjoyed my time there.

    Cons

    Management, at the time, didn't seem to get much done in a timely manner. Heard a new manager now. Hopefully things are better.

    Advice to Management

    Listen to your staff and keep the customers satisfied.

  10. Great CoWorkers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host/Hostess in Lakewood, CA
    Current Employee - Host/Hostess in Lakewood, CA

    I have been working at Red Robin full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pretty good shifts, typical day about 5hrs.
    Flexible scheduling.
    Managers were cool and down to earth.
    Great, lively Guests.

    Cons

    Zone seating instead of rotation. A lot of servers were getting triple sat 90% of the time.
    A bit Understaffed.
    Lazy coworkers (at my location)

    Advice to Management

    Hire people that actually like to work.
    Promote more from within.

  11. Sales Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support in Portage, MI
    Current Employee - Sales Support in Portage, MI

    I have been working at Red Robin part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    50% off meals on days you work
    Flexible Scheduling

    Cons

    - Limited job description
    - Repetitive shifts
    - Hard to advance in career

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