Red Robin Reviews

Updated July 1, 2015
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3.1
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Approve of CEO
Red Robin CEO and Director Stephen E. (Steve) Carley
Stephen E. (Steve) Carley
184 Ratings

Pros
  • Flexible schedule, lots of hours during busy season, opportunity for tips (in 23 reviews)

  • People I work with, flexible hours (in 13 reviews)

Cons
  • Managers treat team members badly (in 12 reviews)

  • Long hours, both on the road and in the restaurant (in 11 reviews)

More Pros and Cons

565 Employee Reviews

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  1. Red Robin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin part-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Best place for working opportunity

    Cons

    Really fast paced work and be quick


  2. Satisfying

    Former Employee - Hostess
    Former Employee - Hostess

    I worked at Red Robin part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Really fun staff
    50% off food
    Easy opening/closing duties
    Fun managers

    Cons

    Rude guests
    Some servers get mad when you double sit them even when you can't help it
    Servers get too big of sections and then can't handle it

    Advice to Management

    Get more servers that can manage larger sections


  3. Hostess

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin

    Pros

    Great people and management team
    Easy responsibilities
    Always on your feet to make the time go fast
    Employee discount/Free drinks while working
    Flexible scheduling

    Cons

    Rude customers
    Some of the servers are lazy/slow causing you to perform some of their duties
    No tips


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 50/50

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Linecook in Algonquin, IL
    Current Employee - Linecook in Algonquin, IL

    I have been working at Red Robin part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    my co workers are amazing. there are times where we will fight over something small, but by the end of the night we are all there to make sure that we help each other out no matter the situation

    Cons

    management is the best. they are more there to tell you what you have done wrong and very rarely do they tell you that you did something right. if and when you ask for more hours, unless you speak Spanish (personal observation only) will they give hours

    Advice to Management

    actually listen to your staff. as much of it is complaints about hours and shifts, most of it is because you think very little of us and only do what corp tells you and you never stick up for your staff


  6. curious

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin part-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    great people and not very challe ging to learn the menue

    Cons

    give more hours to hard working employees

    Advice to Management

    I have non at thismoment


  7. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Murfreesboro, TN
    Current Employee - Server in Murfreesboro, TN

    I have been working at Red Robin part-time (More than 5 years)

    Pros

    Waiting tables is easy cash. I've worked for Red Robin for 5+ years and all managers have been fairly laid back.

    Cons

    Red Robin as a company has become more and more "corporate". They push and nag servers constantly to increase there sales for beverages, appetizers, desserts, etc., as well as pushing Red Robin's rewards program and guest voice surveys. There was once a time Red Robin focused more on making sure servers provide the most enjoyable guest experience but now its strictly about the numbers.

    Advice to Management

    None really. On a personal level, management has been great. On a corporate level, the managers I've had are simply doing their job by being so pushy towards the staff, because if the numbers aren't up to par, management is held responsible.


  8. Red Robin server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Huntsville, AL
    Current Employee - Server in Huntsville, AL

    I have been working at Red Robin part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    There is a lot of money to be made from tips. You would want to be in a high volume restaurant though in order to make enough.

    Cons

    If it is dead they pay as little as they can to their servers. We don't get a paycheck because it all goes to taxes so if it is slow or people decide they don't want to tip you then you end up having a pretty bad shift.

    Advice to Management

    Stop caring so much about score cards and royalty sales. They take shifts away if a piece of paper says you aren't doing well even if you are the best server there... Everyone ends up in red on the score card eventually.


  9. Dishwasher

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Dishwasher in Columbus, OH
    Former Employee - Cashier/Dishwasher in Columbus, OH

    I worked at Red Robin (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -High Pay
    -Great BoH Workers
    -Good Food

    Cons

    -People selling illegal drugs on food line.
    -Managers Dont do there jobs
    -they dont stock enough plates
    -Mess up Pay checks

    Advice to Management

    Do your Jobs and maybe youd be able to keep your employes...


  10. quick money, quick turnover.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook/Prep Cook in Easton, PA
    Current Employee - Line Cook/Prep Cook in Easton, PA

    I have been working at Red Robin full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    family style relationships, discounted meals, more than enough hours.

    Cons

    vicious bosses, major disrespect, you have to prove yourself, unorganized, breaks for over 2 hours.

    Advice to Management

    happy and well treated employees are willing to stay.


  11. Part time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin

    Recommends
    Recommends

    Pros

    The management was extremely helpful and understanding.

    Cons

    I was unable to cross train into a different position



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