Red Robin Reviews

Updated July 2, 2015
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3.1
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Recommend to a friend
Approve of CEO
Red Robin CEO and Director Stephen E. (Steve) Carley
Stephen E. (Steve) Carley
184 Ratings

Pros
  • Flexible schedule, lots of hours during busy season, opportunity for tips (in 23 reviews)

  • People I work with, flexible hours (in 13 reviews)

Cons
  • Managers treat team members badly (in 12 reviews)

  • Long hours, both on the road and in the restaurant (in 11 reviews)

More Pros and Cons

567 Employee Reviews

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  1. Hostess

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin

    Pros

    Great people and management team
    Easy responsibilities
    Always on your feet to make the time go fast
    Employee discount/Free drinks while working
    Flexible scheduling

    Cons

    Rude customers
    Some of the servers are lazy/slow causing you to perform some of their duties
    No tips


  2. Red Robin server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Huntsville, AL
    Current Employee - Server in Huntsville, AL

    I have been working at Red Robin part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    There is a lot of money to be made from tips. You would want to be in a high volume restaurant though in order to make enough.

    Cons

    If it is dead they pay as little as they can to their servers. We don't get a paycheck because it all goes to taxes so if it is slow or people decide they don't want to tip you then you end up having a pretty bad shift.

    Advice to Management

    Stop caring so much about score cards and royalty sales. They take shifts away if a piece of paper says you aren't doing well even if you are the best server there... Everyone ends up in red on the score card eventually.


  3. Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant General Manager in Seattle, WA
    Former Employee - Restaurant General Manager in Seattle, WA

    I worked at Red Robin full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great compensation and advancement opportunities.

    Cons

    Typical restaurant hours, nights and evenings.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. yummm

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They can teach you anything you need to be the best at any restaurant you go to. I had no knowledge and I learned everything here now I can go anywhere and make money in a restaurant.

    Cons

    If you get caught up in the politics you can really bring yourself down emotionally about your job. There's a lot of personalities to handle at once.

    Advice to Management

    Focus on training and hiring the best and most positive team members and preserve th RR culture.


  6. Bartender/Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Broomfield, CO
    Former Employee - Bartender in Broomfield, CO

    I worked at Red Robin full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great College Job.
    Great food.
    Good tips for people with a personality.

    Cons

    Rolling napkins.
    Benefits are not great


  7. red robin review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Providence, RI
    Former Employee - Server in Providence, RI

    I worked at Red Robin

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great culture, good tips, friendly staff

    Cons

    always busy, not a job for a lazy person

    Advice to Management

    make training less stressful


  8. Awesome culture when I was there.

    Former Employee - Anonymous Employee in Fishers, IN
    Former Employee - Anonymous Employee in Fishers, IN

    I worked at Red Robin full-time (More than 3 years)

    Pros

    Fun culture. They offer competitive pay. Red Robin treats their employees well.

    Cons

    Too many menu / concept changes


  9. Assistant General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Better hours than most restaurant.

    Cons

    Very high performance standards and the way they measure them


  10. line cook

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin full-time

    Pros

    Good hours, good management, good team

    Cons

    Busy busy busy busy busy

    Advice to Management

    Need to hire working managers be able to get their hands dirty


  11. Helpful (3)

    Great company that truly cares about the employee and the guest experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Clearwater, FL
    Current Employee - Anonymous Employee in Clearwater, FL

    I have been working at Red Robin part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This company will develop any competent team member as much as they are willing to strive for.

    Cons

    *Store Specific
    They need to learn how to let people go that are hurting our store



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