Red Robin Reviews

Updated July 2, 2015
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3.1
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Recommend to a friend
Approve of CEO
Red Robin CEO and Director Stephen E. (Steve) Carley
Stephen E. (Steve) Carley
184 Ratings

Pros
  • Flexible schedule, lots of hours during busy season, opportunity for tips (in 23 reviews)

  • People I work with, flexible hours (in 13 reviews)

Cons
  • Managers treat team members badly (in 12 reviews)

  • Long hours, both on the road and in the restaurant (in 11 reviews)

More Pros and Cons

567 Employee Reviews

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  1. Go apply at mcdonalds instead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser in Thousand Oaks, CA
    Former Employee - Busser in Thousand Oaks, CA

    I worked at Red Robin part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Half off all menu items whenever, not just when you work
    You get to wear jeans
    Pretty much all there is to it.

    Cons

    Only hires from internal reccomendations, so unless you know someone already working you won't have a leg to stand on. Unless you are a heavy brown noser, don't expect to advance.


  2. decent place

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    lots of shifts easy going staff with reasonable management. they recognize hard work

    Cons

    phased people way too soon. over staffed shifts, could be improvement on training

    Advice to Management

    expand training, go over little details, don't cut people at 6pm on a friday...


  3. Culture is wrong

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Chicago, IL
    Former Employee - Server in Chicago, IL

    I worked at Red Robin full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good, almost great, money to be made in little time if you are good at customer service.($100+ in tips for 4-6 hour shifts)
    Decent personal relations built as long as you are employed.(Lots of joking, caring and partying as long as you work there)
    Understanding and caring management if they like you.

    Cons

    Like every place you will work, that is not your own, Red Robin sells you lies.They tell you that the culture values certain qualities and behaviors but seems to only care if the employees they don't like exhibit them. Lots of no-call/no shows go unpunished, will make you work hard to achieve a system but will barely honor the rewards that go with it. Unproductive and lazy workers will be given best shifts because of favoritism.

    Advice to Management

    Be consistent
    Stop lying about showing favoritism
    Practice the same attitudes and behaviors you seek in the employees


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  5. quick money, quick turnover.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook/Prep Cook in Easton, PA
    Current Employee - Line Cook/Prep Cook in Easton, PA

    I have been working at Red Robin full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    family style relationships, discounted meals, more than enough hours.

    Cons

    vicious bosses, major disrespect, you have to prove yourself, unorganized, breaks for over 2 hours.

    Advice to Management

    happy and well treated employees are willing to stay.


  6. Red Robin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin part-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Best place for working opportunity

    Cons

    Really fast paced work and be quick


  7. Helpful (1)

    Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Murfreesboro, TN
    Current Employee - Server in Murfreesboro, TN

    I have been working at Red Robin part-time (More than 5 years)

    Pros

    Waiting tables is easy cash. I've worked for Red Robin for 5+ years and all managers have been fairly laid back.

    Cons

    Red Robin as a company has become more and more "corporate". They push and nag servers constantly to increase there sales for beverages, appetizers, desserts, etc., as well as pushing Red Robin's rewards program and guest voice surveys. There was once a time Red Robin focused more on making sure servers provide the most enjoyable guest experience but now its strictly about the numbers.

    Advice to Management

    None really. On a personal level, management has been great. On a corporate level, the managers I've had are simply doing their job by being so pushy towards the staff, because if the numbers aren't up to par, management is held responsible.


  8. Dishwasher

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Dishwasher in Columbus, OH
    Former Employee - Cashier/Dishwasher in Columbus, OH

    I worked at Red Robin (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -High Pay
    -Great BoH Workers
    -Good Food

    Cons

    -People selling illegal drugs on food line.
    -Managers Dont do there jobs
    -they dont stock enough plates
    -Mess up Pay checks

    Advice to Management

    Do your Jobs and maybe youd be able to keep your employes...


  9. Satisfying

    Former Employee - Hostess
    Former Employee - Hostess

    I worked at Red Robin part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Really fun staff
    50% off food
    Easy opening/closing duties
    Fun managers

    Cons

    Rude guests
    Some servers get mad when you double sit them even when you can't help it
    Servers get too big of sections and then can't handle it

    Advice to Management

    Get more servers that can manage larger sections


  10. Part time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin

    Recommends
    Recommends

    Pros

    The management was extremely helpful and understanding.

    Cons

    I was unable to cross train into a different position


  11. Hostess

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin

    Pros

    Great people and management team
    Easy responsibilities
    Always on your feet to make the time go fast
    Employee discount/Free drinks while working
    Flexible scheduling

    Cons

    Rude customers
    Some of the servers are lazy/slow causing you to perform some of their duties
    No tips



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