Red Robin Reviews

Updated September 17, 2014
Updated September 17, 2014
361 Reviews
2.9
361 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Red Robin CEO and Director Stephen E. (Steve) Carley
Stephen E. (Steve) Carley
119 Ratings

Review Highlights

Pros
  • Super flexible schedule; Only work during peak hours, mornings from 11-2 or nights from 5-9 (in 20 reviews)

  • Work with great people who could lift your spirits (in 11 reviews)


Cons
  • All in all, I loved me job their for my team members and the Guests (in 12 reviews)

  • long hours and alot on lists to complete daily too much paperwork (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good quick money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mixologist  in  Overland Park, KS
    Current Employee - Mixologist in Overland Park, KS

    I have been working at Red Robin full-time for more than a year

    Pros

    Fun people to work with, I enjoyed my time there due to the customers not the restaurant its self, I was always able to pick up shifts, good money, learned a lot about the restaurant industry

    Cons

    GM management terrible played favorites, corporate restaurant guidelines are a little much have to take quizzes, pour tests and uniform check before each shift, benefits were way to expensive to get, high turn over need to constantly hire new people, bartender pay is the same as server pay, days off they make sure managers get 2+ days off a week but this doesn't apply to servers you could easily end up working every single day.

    Advice to ManagementAdvice

    GM positions should be chosen due to qualifications, performance and ability not who's next to get a store.
    lower insurance guide lines and costs

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great customers, horrible management and subpar cooks!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin part-time

    Pros

    It gets very busy so a waiter has the potential to make great tips.

    Cons

    Managers are horrible at scheduling, either too many servers on a dead shift or too little on a busy shift. Overhwhelming amount of side work to complete. The cooks mess up orders CONSTANTLY which reflects very poorly in the servers' tips.

    Advice to ManagementAdvice

    Work on scheduling better in accordance to busy and slow days/times.

  3.  

    False Promises

    Former Employee - Server  in  Cordova, TN
    Former Employee - Server in Cordova, TN

    I worked at Red Robin full-time for more than a year

    Pros

    Co-Workers, free drinks, good food

    Cons

    False promises for personal growth

    Advice to ManagementAdvice

    Keep Promises. Know what your doing.

    Doesn't Recommend
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  5.  

    Typical Restaurant Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin

    Pros

    Free meal with each shift worked

    Cons

    Management needs to be more understanding of employees life needs. Many items are microwaved in plastic. This is horrible for people's health.

    Advice to ManagementAdvice

    Get better items on the menu and reduce the prices. Hardees generally has far better burgers.

  6. 1 person found this helpful  

    Great company to work for. Been with them for 7 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Christiansburg, VA
    Former Employee - Server in Christiansburg, VA

    I worked at Red Robin part-time for more than 5 years

    Pros

    Flexible scheduling, excellent hours and cutting policies, helpful management, a truly team oriented environment, thorough training, coworkers and even management feel like friends, delicious food, uniform is getting better allowing Jeans and tshirts.

    Cons

    The customers can be lower class aka: bad tippers, too many servers on the clock at the same time means you don't make money, unorganized floorplans at times, they don't allow tattoos, piercings or unnatural hair colors which I personally think is ridiculous seeing as how it's 2014, not 1914. I've worked at 7 different Red Robins and some are definitely better than others. Franchises are usually lot better than the corporate locations.

    Advice to ManagementAdvice

    Listen more to concerns of servers. We are your first and most direct line of communication with the guests and we can really get a glimpse of what improvements could be made. It can be really frustrating to continually give ideas of improvement to management and they repeatedly go unnoticed or unappreciated. We are all here to make a more efficient and productive workplace so it wouldn't hurt to have an employee suggestion box and maybe go over them during meetings. Thanks.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Red Robin part-time for less than a year

    Pros

    people are easy to work with, great management team, felt like a family

    Cons

    don't always get the hours you need

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great Serving job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Orange, CA
    Current Employee - Server in Orange, CA

    I have been working at Red Robin part-time for more than 8 years

    Pros

    Red robin has a great working culture, it is a great place to enjoy working in the service industry and get your start.

    Cons

    Company is becoming a sales company in where they critique their employees on every aspect of salesman ship. We can only control so much of what people come in to buy.

    Advice to ManagementAdvice

    Protect your servers and have a bit of a back bone.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Tough place, but exciting place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Red Robin full-time for more than a year

    Pros

    Personal growth, good people, and fun

    Cons

    Not always fair to workers

    Advice to ManagementAdvice

    Treat employees like adults

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    A great and fun work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Busser  in  Amarillo, TX
    Current Employee - Busser in Amarillo, TX

    I have been working at Red Robin part-time for more than a year

    Pros

    The management was friendly and hours were flexible. On holidays you can dress up such as on Halloween. Work is easy and fun.

    Cons

    The only con was the pay. The pay could have been a little better. But as a busser you get tips so it compensates.

    Advice to ManagementAdvice

    Pay a little more to the bussers and servers.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Part-Time Gig

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Bolingbrook, IL
    Current Employee - Server in Bolingbrook, IL

    I have been working at Red Robin part-time for more than a year

    Pros

    Extremely flexible schedule! Friendly staff and great pay schedule.

    Cons

    Lots of management changes make meeting topics redundant.

    Advice to ManagementAdvice

    Keep managers in place longer.

    Recommends
    Positive Outlook
    No opinion of CEO

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