Red Robin Reviews

Updated September 4, 2015
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624 Employee Reviews

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  1. Great Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Red Robin part-time

    Pros

    Always having cash on hand. You make your money mostly on tips, so leaving with your cash after every shift can be refreshing and extremely motivating. Working less hours, but still making money. A lot of times you have the chance to work busy shifts, but end up making a day’s pay in a few hours. Instead of a 9 to 5, 8 hour days, you can make your money in sometimes 5 hours or less. Always active. Serving tables means running around grabbing this and that, carrying trays, bringing plates to tables, etc. By constantly moving you are constantly keeping fit rather than sitting in one chair for hours at a time, staring at a computer screen. You’re always on the move. You’re around people. Being around people means hearing interesting stories, interacting and laughing. You also get to witness some pretty crazy stuff (read our True Stories) because, let’s face it, there is always something interesting happening if you’re around people. If you’re a social person than this is your best opportunity because the friendlier you are…the better the tips!

    Cons

    With experience and loyalty comes great responsibility. That basically means that the more you know about the restaurant, whether it be from hostess to the back of the house, the more work you may have to do compared to your coworkers. People will rely on you and expect more of you, which could make for even more stress from you. Will you get paid for the extra weight you pull? Maybe not. Having to work weekends. If you’re working in a restaurant, there is pretty much a 100% chance of working weekends. While all of your friend, family and loved ones are off on weekend getaways and having dinner parties, you are the one “stuck serving” all the people out for a night on the town. Always having money on hand. Yes – this is also a pro! But, people who are apt to spending the cash they have could have a major problem with managing their money. Cash is so easy to spend, especially if all the staff is going out for a drink afterwards. After a while – it takes a toll on your body. So many times, servers who have been working for years will feel the effects of carrying heavy plates and constantly being on their feet. Back problems and knee problems are not uncommon. Being a server puts a lot of stress on your body. No benefits. Whereas other companies give their employees benefits from sick days to dental, most restaurants do not provide that for their employees. Are you sick? You have to show up or you don’t get paid.’ Having to deal with @$$holes. Yup, I hate to say it, but it’s true. People can be jerks and you will deal with a lot of them. It varies from people who know nothing about the restaurant business, impatient people, people who think you’re their slave, and just plain down-right MEAN people. I’m not saying you have to take whatever crap people throw at you, but if you don’t have a thick enough hide to let some thinks just roll off of you…then this is not the job for you. The bad co-workers. Oh my goodness…there are so many of them! Bad coworkers will ruin your day and can make you lose your mind. It’s always the co-workers who are always late, constantly check their phone in the back, sneak out a million times a night for a smoke break, ignore their customers, talk back to the kitchen, are rude to your tables, asking for replacements but never replacing anyone, and run around looking like they are busy but never actually lifting a finger. It can drive you NUTS!!! Sometimes it makes you think “Why do I bother working so hard?” and can make your motivation just plummet to the ground.

    Advice to Management

    Not all restaurants are the same. Each individual restaurant has their own sets of advantages and disadvantages to working as a waiter or waitress. Part of the decision is at least knowing what could potentially happen and having an all around idea of the good and the bad. Take both sides into consideration when opting to serve tables and be ready for the best…and the worst.


  2. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Red Robin full-time

    Pros

    Good company moving in the right direction. Fast paced and good team atmosphere

    Cons

    Starting salary highly dependent on your negotiation. People with no experience starting way higher than others with experience sometimes

    Advice to Management

    Continue to be fair and move the company in the right dorection


  3. Red Robin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in Portland, OR
    Current Employee - Line Cook in Portland, OR
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    - The interview is easy - There is lots of opportunity

    Cons

    - The training was not enough

    Advice to Management

    Get on the same page


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  5. Server

    Former Employee - Lead Server in Denver, CO
    Former Employee - Lead Server in Denver, CO

    I worked at Red Robin (More than 3 years)

    Pros

    Easy money when serving and time was very flexible.

    Cons

    It gets to the point where management starts to nickel and dime and starts to care more about the bottom line rather than employees.


  6. my experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun atmosphere, feels like family

    Cons

    I don't get enough hours


  7. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Beavercreek, OH
    Former Employee - Anonymous Employee in Beavercreek, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The money is great and the place is always busy! Beside the typical drama of a bunch of college kids it's a great place to work!

    Cons

    Management can be tools sometimes and working with college kids gets real aggravating real quick. Other than that it's a pretty good place to make money.

    Advice to Management

    Stand up for your team, happy employees reverberates to happy customers. My experience with management was really good though.


  8. Server and Hostess

    Current Employee - Hostess, Server in Phoenix, AZ
    Current Employee - Hostess, Server in Phoenix, AZ

    I have been working at Red Robin part-time (More than 8 years)

    Pros

    I have been working for Red Robin for 8 years now and I love it here. The atmosphere is great, my management is amazing.

    Cons

    There are no real cons, like every job you can't help the people you work with or the people who come in.


  9. Great Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Folsom, CA
    Former Employee - Server in Folsom, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Red Robin part-time (More than a year)

    Pros

    Family Oriented, Great job while your going to school

    Cons

    Little bit political, late hours on week nights

    Advice to Management

    Keep it up


  10. Wonderful for college students!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Trainer/Bartender in Beavercreek, OH
    Former Employee - Server Trainer/Bartender in Beavercreek, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Red Robin part-time (More than 3 years)

    Pros

    Amazing money. Very willing to work with your schedule. They train you in as many areas as you like. They offer increasing responsibilities to those who ask!

    Cons

    There really weren't any. Sometimes, the hours were long but that can happen at any job, especially in a restaurant. Sections were smaller than at other restaurants but the turn and burn style helps make money anyway.

    Advice to Management

    Keep it up! Maybe keep a closer eye on management and how they talk to staff. I know for some this is a lifestyle, but most of your employees are working towards something else. Alienating them by saying they should leave if they aren't wholly committed is a bit much. Then again, you can always have a bad apple. Honestly, I think the majority of management was amazing. My favorite restaurant experience, hands down.


  11. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Quick money, decently busy, friendly enviornment

    Cons

    Poor management, no communication, micromanagement

    Advice to Management

    Promoting from within is not always the best



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