Red Robin

www.redrobin.com

Red Robin Reviews

Updated January 26, 2015
Updated January 26, 2015
431 Reviews
3.0
431 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Red Robin CEO and Director Stephen E. (Steve) Carley
Stephen E. (Steve) Carley
143 Ratings

Review Highlights

Pros
  • Flexible schedule, lots of hours during busy season, opportunity for tips (in 23 reviews)

  • Great Management, Flexible hours, time well spent(Not alot of time doing sidework) (in 13 reviews)


Cons
  • All in all, I loved me job their for my team members and the Guests (in 12 reviews)

  • long hours and alot on lists to complete daily too much paperwork (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    fast pace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in Wesley Chapel, FL
    Current Employee - Line Cook in Wesley Chapel, FL

    I have been working at Red Robin

    Pros

    ok benefits open door policy room for advancement

    Cons

    no over time managers come and go work you like a dog

    Advice to ManagementAdvice

    stability dont change management so often

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Energetic.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Server/Waiter
    Former Employee - Server/Waiter

    I worked at Red Robin

    Pros

    Great company. Very good at training the staff.

    Cons

    It was a new opening, location could have been in a different spot.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Dish washer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dish Washer in Rancho Cucamonga, CA
    Former Employee - Dish Washer in Rancho Cucamonga, CA

    I worked at Red Robin part-time (less than a year)

    Pros

    Great coworkers, great atmosphere, everyone there is friendly and easy to get along with. The managers are there to help and understanding aswell.

    Cons

    They start off with very few hours. There are also times were the don't have you work for weeks and then call you back during training.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    I became more of a people person while working this job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin part-time (more than a year)

    Pros

    While working here, you will feel close to co-workers and employers because they are so friendly

    Cons

    The hours vary and there are not many shifts to work

  6.  

    Great environment to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server, Bartender, Mid-manager in Redmond, WA
    Former Employee - Server, Bartender, Mid-manager in Redmond, WA

    I worked at Red Robin part-time (more than 10 years)

    Pros

    Great co-workers, management is very caring, and it pays the bills!

    Cons

    Difficult to get breaks if you're working a long shift and it's a busy night.

  7.  

    Not my favorite, but decent enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook
    Current Employee - Line Cook

    I have been working at Red Robin part-time (less than a year)

    Pros

    A lot of hours, decent pay for someone still living at home, fun staff, most management is awesome.

    Cons

    Extremely busy, lots of tasks to complete in a day, a lot of expectations from managment

    Advice to ManagementAdvice

    Please invest in some PPE, I have NEVER worked in a restaurant that didn't have it and when I have to work fryers I don't like getting burnt.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin full-time (more than 3 years)

    Pros

    Tables flipped enough to make a decent amount of money.

    Cons

    Disorganized, didn't have a GM for 4 months, management was unprofessional and did not know what they were doing; probably because they were in and out of the restaurant.

    Advice to ManagementAdvice

    Run.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great Environment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin part-time (more than 3 years)

    Pros

    -Work well with schedule (I worked as both a high school and college student & they were always understanding of my scheduling constraints)
    -Great atmosphere

    Cons

    -Difficult to move up into higher positions after you are a server

    Recommends
  10.  

    Not too bad until management changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender/Shift Lead in Dallas, TX
    Former Employee - Bartender/Shift Lead in Dallas, TX

    I worked at Red Robin full-time

    Pros

    I would love to say that if you just work hard, you'll move up, but that's not always the case. I did work hard, and had previous experience, but I also was friends with a lot of the right people and quickly moved into the bar and then into hourly management.

    It's a typical restaurant though, easy menu, easy to pick up extra shifts to make money, work hard and do your job and help out when needed and you'll probably get what you want. I worked for a franchise, so I'm sure it was different that a corporate store, but I still think it was better than another restaurant I worked at where there was so much drama since there were so many high school aged servers.

    It really is pretty easy to move up though I feel like. I worked there for over 5 years and knew several servers that moved into management. So if that is your goal, it seemed fairly easy within this franchise.

    Another pro is that our owners were really good examples of constantly working. They could have easily come in and pointed out stuff that was wrong and then leave, but they would come in and actually work on those things with you (as far as cleanliness and inventory and food presentation).

    Cons

    Obviously lots of long days, especially when the restaurant was short-staffed. Having to work nights and weekends, which is typical of most restaurant jobs--luckily they weren't open too late. There seems to be a lot of management turnover or swapping, so they aren't always the most consistent.

    Also, they changed their training to the way corporate likes, which I honestly think has made it go downhill. Yes, all the paperwork quizzes sucked but at least servers came out of training with a little more knowledge. So be prepared to help out the new people quite a bit since they may not be fully prepared!

    Advice to ManagementAdvice

    Focus on training. Maybe this franchise isn't doing it the way corporate intended, but they need to do something considering most of the employees they get are first time servers.

    Neutral Outlook
    No opinion of CEO
  11.  

    Horrible managment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Menifee, CA
    Former Employee - Server in Menifee, CA

    I worked at Red Robin

    Pros

    There are not really any pros.

    Cons

    Management is degrading and horrible. Had a death in my immediate family and showed no sympathy.

    Doesn't Recommend
    No opinion of CEO

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