Red Robin Reviews

Updated September 25, 2014
Updated September 25, 2014
371 Reviews
2.9
371 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Red Robin CEO and Director Stephen E. (Steve) Carley
Stephen E. (Steve) Carley
127 Ratings

Review Highlights

Pros
  • Flexible schedule, lots of hours during busy season, opportunity for tips (in 22 reviews)

  • Work with great people who could lift your spirits (in 11 reviews)


Cons
  • All in all, I loved me job their for my team members and the Guests (in 12 reviews)

  • long hours and alot on lists to complete daily too much paperwork (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Corporate environment has its pros and cons...

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin

    Pros

    Training, shift availability, company values,

    Cons

    High manager turnover rate, unclean restaurant

  2.  

    It can be very frustrating, but it supplements my income.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Busboy  in  Apex, NC
    Current Employee - Busboy in Apex, NC

    I have been working at Red Robin part-time for less than a year

    Pros

    Hours, money, and general manager are better then previous restaurants i have worked at.

    Cons

    The other managers, shift leads, and servers with the exception of a few, really really suck!

    Advice to ManagementAdvice

    Stop hiring fat poop for brains people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Good job while in college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook  in  Oxford Valley, PA
    Former Employee - Cook in Oxford Valley, PA

    I worked at Red Robin full-time for more than 3 years

    Pros

    Flexible with schedule, very team oriented

    Cons

    They were a very corporate company

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great place to learn, not a great place to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin part-time for more than 5 years

    Pros

    Co-workers were amazing. Good place to learn the fundamentals of serving. Good teamwork.

    Cons

    Executives seemed to attempt to pit servers against each other by posting rankings. Constantly forcing employees to change the way they

    Recommends
    Disapproves of CEO
  6.  

    Great customers, horrible management and subpar cooks!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin part-time

    Pros

    It gets very busy so a waiter has the potential to make great tips.

    Cons

    Managers are horrible at scheduling, either too many servers on a dead shift or too little on a busy shift. Overhwhelming amount of side work to complete. The cooks mess up orders CONSTANTLY which reflects very poorly in the servers' tips.

    Advice to ManagementAdvice

    Work on scheduling better in accordance to busy and slow days/times.

  7.  

    I had a good time there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  Portland, OR
    Former Employee - Hostess in Portland, OR

    I worked at Red Robin part-time for more than a year

    Pros

    Free steak fries!! Coworkers where awesome, even hung out with a few outside of work. Management was cool, very fun to work with, and gave constructive criticism and advice to make you/your job better/easier.

    Cons

    One week you could work 5-6 days, the next week you could work 3. Over staffing during non peak hours=you could end up going home early. Friday and Saturday evenings are always crazy!

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great Culture and trainers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Red Robin part-time

    Pros

    Everyone is willing to help one another. HIgh turn over. With a good section you can easily make at least $100 a shift.

    Cons

    Not a lot of personal growth. Can only bartend with previous experience

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Solid company, put profits ahead of people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Spokane, WA
    Current Employee - General Manager in Spokane, WA

    I have been working at Red Robin full-time for more than 5 years

    Pros

    Bottomless fries, great training program

    Cons

    Hard work and unrealistic expectations.

    Advice to ManagementAdvice

    Go back to team members then guests then share holders, not vice versa.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Good quick money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mixologist  in  Overland Park, KS
    Current Employee - Mixologist in Overland Park, KS

    I have been working at Red Robin full-time for more than a year

    Pros

    Fun people to work with, I enjoyed my time there due to the customers not the restaurant its self, I was always able to pick up shifts, good money, learned a lot about the restaurant industry

    Cons

    GM management terrible played favorites, corporate restaurant guidelines are a little much have to take quizzes, pour tests and uniform check before each shift, benefits were way to expensive to get, high turn over need to constantly hire new people, bartender pay is the same as server pay, days off they make sure managers get 2+ days off a week but this doesn't apply to servers you could easily end up working every single day.

    Advice to ManagementAdvice

    GM positions should be chosen due to qualifications, performance and ability not who's next to get a store.
    lower insurance guide lines and costs

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great company to work for. Been with them for 7 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Christiansburg, VA
    Former Employee - Server in Christiansburg, VA

    I worked at Red Robin part-time for more than 5 years

    Pros

    Flexible scheduling, excellent hours and cutting policies, helpful management, a truly team oriented environment, thorough training, coworkers and even management feel like friends, delicious food, uniform is getting better allowing Jeans and tshirts.

    Cons

    The customers can be lower class aka: bad tippers, too many servers on the clock at the same time means you don't make money, unorganized floorplans at times, they don't allow tattoos, piercings or unnatural hair colors which I personally think is ridiculous seeing as how it's 2014, not 1914. I've worked at 7 different Red Robins and some are definitely better than others. Franchises are usually lot better than the corporate locations.

    Advice to ManagementAdvice

    Listen more to concerns of servers. We are your first and most direct line of communication with the guests and we can really get a glimpse of what improvements could be made. It can be really frustrating to continually give ideas of improvement to management and they repeatedly go unnoticed or unappreciated. We are all here to make a more efficient and productive workplace so it wouldn't hurt to have an employee suggestion box and maybe go over them during meetings. Thanks.

    Recommends
    Positive Outlook
    No opinion of CEO

Worked for Red Robin? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.