Red Robin

  www.redrobin.com
  www.redrobin.com

Red Robin Reviews

Updated November 20, 2014
Updated November 20, 2014
404 Reviews
3.0
404 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Red Robin CEO and Director Stephen E. (Steve) Carley
Stephen E. (Steve) Carley
138 Ratings

Review Highlights

Pros
  • Flexible schedule, lots of hours during busy season, opportunity for tips (in 23 reviews)

  • Fun, fast paced environment with room for advancement (in 11 reviews)


Cons
  • All in all, I loved me job their for my team members and the Guests (in 12 reviews)

  • long hours and alot on lists to complete daily too much paperwork (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Red Robin part-time (less than an year)

    Pros

    people are easy to work with, great management team, felt like a family

    Cons

    don't always get the hours you need

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great company to work for. Been with them for 7 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Christiansburg, VA
    Former Employee - Server in Christiansburg, VA

    I worked at Red Robin part-time (more than 5 years)

    Pros

    Flexible scheduling, excellent hours and cutting policies, helpful management, a truly team oriented environment, thorough training, coworkers and even management feel like friends, delicious food, uniform is getting better allowing Jeans and tshirts.

    Cons

    The customers can be lower class aka: bad tippers, too many servers on the clock at the same time means you don't make money, unorganized floorplans at times, they don't allow tattoos, piercings or unnatural hair colors which I personally think is ridiculous seeing as how it's 2014, not 1914. I've worked at 7 different Red Robins and some are definitely better than others. Franchises are usually lot better than the corporate locations.

    Advice to ManagementAdvice

    Listen more to concerns of servers. We are your first and most direct line of communication with the guests and we can really get a glimpse of what improvements could be made. It can be really frustrating to continually give ideas of improvement to management and they repeatedly go unnoticed or unappreciated. We are all here to make a more efficient and productive workplace so it wouldn't hurt to have an employee suggestion box and maybe go over them during meetings. Thanks.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great Serving job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Orange, CA
    Current Employee - Server in Orange, CA

    I have been working at Red Robin part-time (more than 8 years)

    Pros

    Red robin has a great working culture, it is a great place to enjoy working in the service industry and get your start.

    Cons

    Company is becoming a sales company in where they critique their employees on every aspect of salesman ship. We can only control so much of what people come in to buy.

    Advice to ManagementAdvice

    Protect your servers and have a bit of a back bone.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook in Buffalo, NY
    Former Employee - Line Cook in Buffalo, NY

    I worked at Red Robin part-time (more than an year)

    Pros

    Hours -I worked the amount of hours I wanted

    Cons

    Pay - the pay was well below the industry standard

    Advice to ManagementAdvice

    no advancement

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Tough place, but exciting place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Red Robin full-time (more than an year)

    Pros

    Personal growth, good people, and fun

    Cons

    Not always fair to workers

    Advice to ManagementAdvice

    Treat employees like adults

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great Part-Time Gig

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Bolingbrook, IL
    Current Employee - Server in Bolingbrook, IL

    I have been working at Red Robin part-time (more than an year)

    Pros

    Extremely flexible schedule! Friendly staff and great pay schedule.

    Cons

    Lots of management changes make meeting topics redundant.

    Advice to ManagementAdvice

    Keep managers in place longer.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Solid positive work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in Vancouver, WA
    Current Employee - Line Cook in Vancouver, WA

    I have been working at Red Robin full-time (more than an year)

    Pros

    Decent pay, fast paced, cool people

    Cons

    Stressful, irritating, lazy coworkers. Servers suck

    Advice to ManagementAdvice

    Pay more attention to the line cooks

    Positive Outlook
    Approves of CEO
  9.  

    So far, so good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in West Babylon, NY
    Current Employee - Server in West Babylon, NY

    I have been working at Red Robin full-time (less than an year)

    Pros

    I can't complain about anything so far except that lunch is a little slow. Quick turnover for the most part. Management has been awesome at my store and really interested in the team's well being. Very very clean!

    Cons

    They put you on for 6 days in a row sometimes.

    Advice to ManagementAdvice

    Keep on doing what you're doing! Make sure to praise the good and try to enforce the rules on people who are careless. It makes it easier for all of us.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    A great and fun work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Busser in Amarillo, TX
    Current Employee - Busser in Amarillo, TX

    I have been working at Red Robin part-time (more than an year)

    Pros

    The management was friendly and hours were flexible. On holidays you can dress up such as on Halloween. Work is easy and fun.

    Cons

    The only con was the pay. The pay could have been a little better. But as a busser you get tips so it compensates.

    Advice to ManagementAdvice

    Pay a little more to the bussers and servers.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    They treat you like an object.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server
    Current Employee - Food Server

    I have been working at Red Robin part-time (more than 3 years)

    Pros

    You make awesome money, because you are way over worked. (serving)

    Cons

    They give you way too many tables at once and give you little to no support. If you are legitimately sick they do not let you call in, they complain at you to get your shift covered. I had a broken bone and they were still upset with me for not working my shifts. Like most jobs they never appreciate anything you do and only complain at you for things you are doing "incorrectly".

    Advice to ManagementAdvice

    Learn to see the workers as people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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