Red Robin Reviews

Updated July 26, 2015
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583 Employee Reviews

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  1. Server/ Bartender/ Expo/ Trainer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender/Expeditor/Trainer in Dubuque, IA
    Former Employee - Server/Bartender/Expeditor/Trainer in Dubuque, IA

    I worked at Red Robin part-time (More than 3 years)

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO

    Pros

    - Fun fast paced environment - Opportunity to make some great cash - Opportunity to grow if willing - Delicious food

    Cons

    - Sink or swim for newer servers - Management doesn't listen to employees ideas - Managers were emotional (0-100 quickly)

    Advice to Management

    Don't just hear what your employees are saying, do something about it.


  2. Ok job

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Hostess in Gambrills, MD
    Former Employee - Hostess in Gambrills, MD

    I worked at Red Robin part-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Co workers were nice....and helpful

    Cons

    Some of the managers didn't have a clue what was going on and would fail to communicate

    Advice to Management

    Communicate a little better


  3. Co workers were awesome, customers made coming to work terrible!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin

    Pros

    Co workers and flexible schedules

    Cons

    Customers, management not protecting servers, no team work oriented, poor training

    Advice to Management

    More training


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  5. Helpful (3)

    Great company that truly cares about the employee and the guest experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Clearwater, FL
    Current Employee - Anonymous Employee in Clearwater, FL

    I have been working at Red Robin part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This company will develop any competent team member as much as they are willing to strive for.

    Cons

    *Store Specific They need to learn how to let people go that are hurting our store


  6. Bartender

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible Schedule and friendly atmosphere

    Cons

    stressful at times and very fast paced

    Advice to Management

    Team Work


  7. no management...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin

    Doesn't Recommend
    Doesn't Recommend

    Pros

    very easy job. okay money

    Cons

    no management. no rules enforced. had me train a new employee before i was done being trained. too many horror stories to even remember. also i have not worked there for a year and sometimes they call to see if i can work...

    Advice to Management

    be a manager...


  8. line cook

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin full-time

    Pros

    Good hours, good management, good team

    Cons

    Busy busy busy busy busy

    Advice to Management

    Need to hire working managers be able to get their hands dirty


  9. Hostess/Busser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess
    Current Employee - Hostess

    I have been working at Red Robin part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Coworkers are nice, customers aren't too rowdy, pleasant aromas

    Cons

    Management doesn't appear to care about employees, MIT are incompetent, scheduling is atrocious

    Advice to Management

    Actually put people on the schedule when you say you will and don't ignore employees requests for days they need off.


  10. Helpful (2)

    Great CoWorkers!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host/Hostess in Lakewood, CA
    Current Employee - Host/Hostess in Lakewood, CA

    I have been working at Red Robin full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pretty good shifts, typical day about 5hrs. Flexible scheduling. Managers were cool and down to earth. Great, lively Guests.

    Cons

    Zone seating instead of rotation. A lot of servers were getting triple sat 90% of the time. A bit Understaffed. Lazy coworkers (at my location)

    Advice to Management

    Hire people that actually like to work. Promote more from within.


  11. Helpful (1)

    Don't bother or waste your time!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Hagerstown, MD
    Current Employee - Server in Hagerstown, MD

    I have been working at Red Robin part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Get 25% off of your food, you'll get to meet some good customers.

    Cons

    Management is TERRIBLE, most customers lie about their food in order to get their food for free, which means you'll get no tip! Kitchen staff is horrible they constantly mess up the food and the customers think it's the servers fault, management starts their servers out with 4 shifts a week then after about 3 weeks you'll only get 3 hours a week!! Tips are AWFUL! You have to buy your own EVERYTHING, they don't even supply you with a shirt or even a server book!

    Advice to Management

    Supply shirts for your employees, stop being push overs and believing every customer that something is wrong with their food because 75% of the time they are lying!! I watched a customer take out her own piece of hair and put it in the food!! She complained and got her food for free!!! Give your employees more opportunity to grow and get more hours. And PLEASE stop letting people go because they don't get a ton of royalty cards! It's not their fault. We lost a great server because they didn't have a perfect score for royalty, most customers don't want it! Stop putting so much pressure on your servers about alcohol, appetizers and dessert. No one wants a martini or a beer while their on their lunch break at 11:00am! Some other customers don't have the money to buy an appetizer, 2 or 3 meals, dessert and alcohol.



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