Red Robin

www.redrobin.com

Red Robin Reviews

Updated January 25, 2015
Updated January 25, 2015
430 Reviews
3.0
430 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Red Robin CEO and Director Stephen E. (Steve) Carley
Stephen E. (Steve) Carley
143 Ratings

Review Highlights

Pros
  • Flexible schedule, lots of hours during busy season, opportunity for tips (in 23 reviews)

  • Great Management, Flexible hours, time well spent(Not alot of time doing sidework) (in 13 reviews)


Cons
  • All in all, I loved me job their for my team members and the Guests (in 12 reviews)

  • long hours and alot on lists to complete daily too much paperwork (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Corporate environment has its pros and cons...

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin

    Pros

    Training, shift availability, company values,

    Cons

    High manager turnover rate, unclean restaurant

  2.  

    Great place to learn, not a great place to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin part-time (more than 5 years)

    Pros

    Co-workers were amazing. Good place to learn the fundamentals of serving. Good teamwork.

    Cons

    Executives seemed to attempt to pit servers against each other by posting rankings. Constantly forcing employees to change the way they

    Recommends
    Disapproves of CEO
  3.  

    I had a good time there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Portland, OR
    Former Employee - Hostess in Portland, OR

    I worked at Red Robin part-time (more than a year)

    Pros

    Free steak fries!! Coworkers where awesome, even hung out with a few outside of work. Management was cool, very fun to work with, and gave constructive criticism and advice to make you/your job better/easier.

    Cons

    One week you could work 5-6 days, the next week you could work 3. Over staffing during non peak hours=you could end up going home early. Friday and Saturday evenings are always crazy!

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Solid company, put profits ahead of people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Spokane, WA
    Current Employee - General Manager in Spokane, WA

    I have been working at Red Robin full-time (more than 5 years)

    Pros

    Bottomless fries, great training program

    Cons

    Hard work and unrealistic expectations.

    Advice to ManagementAdvice

    Go back to team members then guests then share holders, not vice versa.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great Culture and trainers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Red Robin part-time

    Pros

    Everyone is willing to help one another. HIgh turn over. With a good section you can easily make at least $100 a shift.

    Cons

    Not a lot of personal growth. Can only bartend with previous experience

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great company to work for. Been with them for 7 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Christiansburg, VA
    Former Employee - Server in Christiansburg, VA

    I worked at Red Robin part-time (more than 5 years)

    Pros

    Flexible scheduling, excellent hours and cutting policies, helpful management, a truly team oriented environment, thorough training, coworkers and even management feel like friends, delicious food, uniform is getting better allowing Jeans and tshirts.

    Cons

    The customers can be lower class aka: bad tippers, too many servers on the clock at the same time means you don't make money, unorganized floorplans at times, they don't allow tattoos, piercings or unnatural hair colors which I personally think is ridiculous seeing as how it's 2014, not 1914. I've worked at 7 different Red Robins and some are definitely better than others. Franchises are usually lot better than the corporate locations.

    Advice to ManagementAdvice

    Listen more to concerns of servers. We are your first and most direct line of communication with the guests and we can really get a glimpse of what improvements could be made. It can be really frustrating to continually give ideas of improvement to management and they repeatedly go unnoticed or unappreciated. We are all here to make a more efficient and productive workplace so it wouldn't hurt to have an employee suggestion box and maybe go over them during meetings. Thanks.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Red Robin part-time (less than a year)

    Pros

    people are easy to work with, great management team, felt like a family

    Cons

    don't always get the hours you need

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook in Buffalo, NY
    Former Employee - Line Cook in Buffalo, NY

    I worked at Red Robin part-time (more than a year)

    Pros

    Hours -I worked the amount of hours I wanted

    Cons

    Pay - the pay was well below the industry standard

    Advice to ManagementAdvice

    no advancement

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    They treat you like an object.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server
    Current Employee - Food Server

    I have been working at Red Robin part-time (more than 3 years)

    Pros

    You make awesome money, because you are way over worked. (serving)

    Cons

    They give you way too many tables at once and give you little to no support. If you are legitimately sick they do not let you call in, they complain at you to get your shift covered. I had a broken bone and they were still upset with me for not working my shifts. Like most jobs they never appreciate anything you do and only complain at you for things you are doing "incorrectly".

    Advice to ManagementAdvice

    Learn to see the workers as people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    False Promises

    Former Employee - Server in Cordova, TN
    Former Employee - Server in Cordova, TN

    I worked at Red Robin full-time (more than a year)

    Pros

    Co-Workers, free drinks, good food

    Cons

    False promises for personal growth

    Advice to ManagementAdvice

    Keep Promises. Know what your doing.

    Doesn't Recommend

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