Redbox Reviews

Updated September 14, 2014
Updated September 14, 2014
108 Reviews
2.9
108 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark Horak
11 Ratings

Review Highlights

Pros
  • The first place I worked at that allowed me to have a work/life balance (in 7 reviews)

  • The company has good benefits, Expect the yearly bonus to go away next year (in 12 reviews)


Cons
  • Middle and Upper management unsure of how to execute and what new ideas to pursue (in 7 reviews)

  • Some people that have been here for awhile are stuck in their ways and don't often give some new ideas a chance (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fsr1

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox

    Pros

    They have great benefits
    You get to basically make your own hours
    Management is really cool

    Cons

    A lot miles on your car:
    Some areas the redbox is in look pretty hood if you no what I mean

  2. 1 person found this helpful  

    Really great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Representative I  in  Wichita, KS
    Current Employee - Field Service Representative I in Wichita, KS

    I have been working at Redbox full-time for more than a year

    Pros

    Flexibility. Great benefits and charitable organization.

    Cons

    Experiencing growing pains, which has caused a lot of the great things about this company to be strangled.

    Advice to ManagementAdvice

    Happy employees make you money!

    Recommends
    Approves of CEO
  3.  

    great experience and fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandiser  in  Baton Rouge, LA
    Current Employee - Merchandiser in Baton Rouge, LA

    I have been working at Redbox full-time for more than a year

    Pros

    Great company to work for

    Cons

    use own vehicle, wear and tear. long hours.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager  in  Oakbrook Terrace, IL
    Current Employee - Regional Manager in Oakbrook Terrace, IL

    I have been working at Redbox full-time for more than 3 years

    Pros

    Good Benefits, Good people who care about you and the job. Flex hours. Casual environment.

    Cons

    Long hours/ travel. Business outlook over the next 5 years is questionable without new lines being integrated to core operations.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great workplace if the team is right

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox full-time for more than 3 years

    Pros

    Great place to work if the team chemistry is there. Open door policy between employees and management. Great place to earn some income.

    Cons

    Supervisors that do not connect with their team. It creates a volatile work environment. It also drops the morale of the team. Hectic, unpredictable schedule. More work for less money.

    Advice to ManagementAdvice

    Pay attention to your employees more. Some of them have great ideas. Also, field teams are getting stretched to their limits. Pay attention to supervisors whose numbers are too good to be true. They may be doing things to achieve the numbers but not following the company values.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Loved the people but exec management is poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fsr2  in  Chicago, IL
    Former Employee - Fsr2 in Chicago, IL

    I worked at Redbox full-time for more than a year

    Pros

    most of the people are super smart, dedicated and creative.

    Cons

    exec management has had a lot of turnover.

    Advice to ManagementAdvice

    figure it outr

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Leaves a sore taste in your mouth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Downers Grove, IL
    Former Employee - Customer Service Representative in Downers Grove, IL

    I worked at Redbox full-time for more than 3 years

    Pros

    Very casual dress code, PTO policy, and benefits are good. Most co-workers are friendly and willing to help each other out

    Cons

    Horrible communication with employees. You would find out from a customer about a site wide issue before internally.

    Doesn't Recommend
    Approves of CEO
  9.  

    Started of great, ended up really bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Oak Brook, IL
    Former Employee - Manager in Oak Brook, IL

    I worked at Redbox full-time for more than 3 years

    Pros

    Talented group of software engineers. For the most part compensation was good. Raises were not the greatest, so be sure to get your money up front. Benefits were pretty good. Had more perks in the beginning, but as purse strings began to tighten, they went away.

    Cons

    Crappy upper management. Poor decision making when layoffs had to happen. No long term approach for dealing with the demise of DVD rentals.

    Advice to ManagementAdvice

    Don't lay people off based on tenure. We aren't blue-collar workers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Needs more direction from the top down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Oakbrook Terrace, IL
    Current Employee - Senior Software Engineer in Oakbrook Terrace, IL

    I have been working at Redbox full-time for more than 3 years

    Pros

    Relatively relaxed work environment with flexible work from home opportunities. Very good salaries and benefits for not being located in downtown Chicago.

    Cons

    Leadership often struggles with setting company direction. Some people that have been here for awhile are stuck in their ways and don't often give some new ideas a chance. Titles and positions in the company are often based on HR requirements and not always individual ability. Immense early success masked some of the inept management skills and now that it isn't as booming as it used to be, those issues are starting to become more noticeable.

    Advice to ManagementAdvice

    Good new ideas a chance and at least allow for some POC time. Don't just blow them off because of what someone said about them years ago.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Wonderful, Diverse, Inclusive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Level I Machine Support Technician  in  Villa Park, IL
    Current Employee - Level I Machine Support Technician in Villa Park, IL

    I have been working at Redbox full-time for more than a year

    Pros

    The best part about this job is the atmosphere. I've made many new friends who have common interests and I'm able to come to work dressed in comfortable clothing. Everyone including management is friendly. The job can get a little tedious and repetitive after a while, but there is always opportunity for training in new areas and the possibility of promotion. This is a great job to make decent money while going to school or working towards a better position. Great perks and great insurance.

    Cons

    Nothing so egregious it deserve complaint, overall a great place to work.

    Recommends
    Positive Outlook
    Approves of CEO

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