Redbox Reviews

Updated July 26, 2015
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3.1
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Recommend to a friend
Approve of CEO
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Mark Horak
24 Ratings

Pros
  • good benefits and vacation time (in 15 reviews)

  • The first place I worked at that allowed me to have a work/life balance (in 7 reviews)

Cons
  • Upper management never makes it feel like they understand what the field has to endure (in 9 reviews)

  • This can cause serious wear and tear (in 3 reviews)

More Pros and Cons

129 Employee Reviews

Sort: Popular Rating Date
  1. Great place to be, Bad place to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Level I Machine Support Technician in Oakbrook Terrace, IL
    Current Employee - Level I Machine Support Technician in Oakbrook Terrace, IL

    I have been working at Redbox full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay Great atmosphere Benefits are awesome

    Cons

    Not much room for advancement not a terribly challenging job Management doesn't understand processes and procedures, but tries to inform you how to do a job they couldn't.

    Advice to Management

    Hire more technicians into management


  2. Ok Job, fun culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Field Sales Representative in Oakbrook Terrace, IL
    Former Employee - Field Sales Representative in Oakbrook Terrace, IL

    I worked at Redbox full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great pay for the area, Spend all day outdoors, clothing allowance

    Cons

    If you have a long route, you don't see your family much


  3. Great job! Not a career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Service Representative II in Syracuse, NY
    Current Employee - Financial Service Representative II in Syracuse, NY

    I have been working at Redbox (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Basically make your own schedule, company car, a TON of vacation days, watching movies before they are released, most importantly...great people to work for who truly care about their employees. Job is perfect for anyone looking for an easy job.

    Cons

    Some issues would be that there is no real room for advancement or department change if you do not live in Oak Brook, Illinois. Basically you only have merchandisers (FSR1), techs (FSR2) and the manager (ROS) in any market. If you want to do something outside of the field, you will either have to move or find a new job.

    Advice to Management

    No adivice, I can understand why the business is the way it is.


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  5. Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Elmhurst, IL
    Former Employee - Anonymous Employee in Elmhurst, IL

    I worked at Redbox full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The fun atmosphere overall, not too stressful of a job. Very casual environment, but almost too casual. Easy to get there.

    Cons

    Way too much turnover in critical positions. Overall lack of communication from the Tower to the field and Annex.

    Advice to Management

    Understand changes effect a lot of people and stop working in your Ivory Tower and get an overall clue.


  6. Excellent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodland Hills, CA
    Current Employee - Anonymous Employee in Woodland Hills, CA

    I have been working at Redbox

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    This place is amazing. I have no complaints.

    Cons

    There are no cons to working here, i look forward to coming into work everyday.


  7. Great job with excellent benefits!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Support Representative in Portland, OR
    Current Employee - Field Support Representative in Portland, OR

    I have been working at Redbox full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible schedule, the benefits and paid time off are awesome! Not micro managed, work independently and unsupervised.

    Cons

    Will spend a lot of time driving and sitting in traffic. If you're an impatient person, then it's not for you.

    Advice to Management

    Continue recognizing individual achievements and award for hard work, it makes better employees.


  8. Regional Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Operations Supervisor in Bedford, VA
    Former Employee - Regional Operations Supervisor in Bedford, VA

    I worked at Redbox (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Onset of company was great upper mgmt was in step with the field, enjoyable work environment. Long hours but worth the effort

    Cons

    Coinstar takeover -job market decline led to a nasty disposition of upper mgmt , key people leaving the company was the start of the end

    Advice to Management

    Strong arm tactics are not the way to get employees to " Buy In"


  9. Merchandiser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in Gray, GA
    Former Employee - Merchandiser in Gray, GA

    I worked at Redbox (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great pay and benefits. Great job for someone single or without kids.

    Cons

    Management was terrible. They didn't do their job and then it just rolled down hill.

    Advice to Management

    Do your job.


  10. One of the best companies I've worked for...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Laid back environment, good people, leadership is present and comes around often. Decent pay Nice benefits Other perks Free movie rentals

    Cons

    Sometimes too laidback Can appear as if direction is not known


  11. Helpful (1)

    Innovative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Specialist in Oakbrook Terrace, IL
    Former Employee - Quality Assurance Specialist in Oakbrook Terrace, IL

    I worked at Redbox full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Amazing culture. I didn't realize what that meant until I worked at a place that felt like family. I met some of the smartest and most talented people here.

    Cons

    Coinstar's ownership ruined it. Its not like what it used to be, and they gutted some very important departments that could've kept the unstoppable innovation going.



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