Redbox Reviews

Updated August 10, 2015
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3.0
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Mark Horak
3 Ratings

Pros
  • good benefits and vacation time (in 15 reviews)

  • The first place I worked at that allowed me to have a work/life balance (in 7 reviews)

Cons
  • Upper management never makes it feel like they understand what the field has to endure (in 9 reviews)

  • This can cause serious wear and tear (in 3 reviews)

More Pros and Cons

31 Employee Reviews

Sort: Popular Rating Date
  1. Good employer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good equal opportunity employer open to new ideas from any level

    Cons

    Team moving to the west coast taking jobs away from the middle west


  2. Ok Job, fun culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Field Sales Representative in Oakbrook Terrace, IL
    Former Employee - Field Sales Representative in Oakbrook Terrace, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Redbox full-time (Less than a year)

    Pros

    Great pay for the area, Spend all day outdoors, clothing allowance

    Cons

    If you have a long route, you don't see your family much


  3. Merchandiser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in Gray, GA
    Former Employee - Merchandiser in Gray, GA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Redbox (More than a year)

    Pros

    Great pay and benefits. Great job for someone single or without kids.

    Cons

    Management was terrible. They didn't do their job and then it just rolled down hill.

    Advice to Management

    Do your job.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. It was a great company in the beginning but lost its edge when Coinstar took over.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Redbox full-time

    Pros

    Compensation is ok. Good health care benefits. Great field teams and managers. Bonus program is great incentive for giving your best at the local level.

    Cons

    Once the original leadership team left the company went downhill and its values became lip service and there was a huge disconnect with upper management. They lost sight of the people whether they intended it or not.


  6. Helpful (2)

    FSR 2 at redbox.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Representative II in Jacksonville, NC
    Current Employee - Field Service Representative II in Jacksonville, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Redbox full-time (More than 3 years)

    Pros

    pay is ok, good benefits. its a field job so you work by yourself.

    Cons

    low work life balance. they expect you to be available 8am- 8p 7 days a week. pay should be more with all that you have to do. there is no growth for advancement.


  7. Helpful (1)

    Was a great place to work at

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior BI Developer in Oakbrook Terrace, IL
    Current Employee - Senior BI Developer in Oakbrook Terrace, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Redbox full-time (More than 5 years)

    Pros

    Redbox was the most fun I have ever had at a job! Every day was a good time. The work was challenging but meaningful.

    Cons

    They had a great chance to get into streaming and compete with Netflix, but senior leadership made a mess of things.

    Advice to Management

    The best thing management could do is sell the company to someone that will take proper care of it. Outerwall made a real mess of things.


  8. Helpful (1)

    Great work life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSR1
    Current Employee - FSR1
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Redbox full-time (More than 3 years)

    Pros

    Work basically when you want. Easy job. If you love watching movies it's cool. Great team. Never a dull day. You never sit in one place for long

    Cons

    Use your own car. I think the pay could be a little more considering all the extra tasks they have use do. Corporate doesn't give a lot of notice on projects. So no time for planning


  9. Helpful (1)

    Great workplace if the team is right

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Redbox full-time (More than 3 years)

    Pros

    Great place to work if the team chemistry is there. Open door policy between employees and management. Great place to earn some income.

    Cons

    Supervisors that do not connect with their team. It creates a volatile work environment. It also drops the morale of the team. Hectic, unpredictable schedule. More work for less money.

    Advice to Management

    Pay attention to your employees more. Some of them have great ideas. Also, field teams are getting stretched to their limits. Pay attention to supervisors whose numbers are too good to be true. They may be doing things to achieve the numbers but not following the company values.


  10. Loved the people but exec management is poor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fsr2 in Chicago, IL
    Former Employee - Fsr2 in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Redbox full-time (More than a year)

    Pros

    most of the people are super smart, dedicated and creative.

    Cons

    exec management has had a lot of turnover.

    Advice to Management

    figure it outr


  11. Needs more direction from the top down.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Oakbrook Terrace, IL
    Current Employee - Senior Software Engineer in Oakbrook Terrace, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Redbox full-time (More than 3 years)

    Pros

    Relatively relaxed work environment with flexible work from home opportunities. Very good salaries and benefits for not being located in downtown Chicago.

    Cons

    Leadership often struggles with setting company direction. Some people that have been here for awhile are stuck in their ways and don't often give some new ideas a chance. Titles and positions in the company are often based on HR requirements and not always individual ability. Immense early success masked some of the inept management skills and now that it isn't as booming as it used to be, those issues are starting to become more noticeable.

    Advice to Management

    Good new ideas a chance and at least allow for some POC time. Don't just blow them off because of what someone said about them years ago.



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