Redbox Reviews

Updated September 18, 2014
Updated September 18, 2014
108 Reviews
2.9
108 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark Horak
11 Ratings

Review Highlights

Pros
  • The company has good benefits, Expect the yearly bonus to go away next year (in 14 reviews)

  • The first place I worked at that allowed me to have a work/life balance (in 7 reviews)


Cons
  • Middle and Upper management unsure of how to execute and what new ideas to pursue (in 7 reviews)

  • This can cause serious wear and tear (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    great experience and fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandiser  in  Baton Rouge, LA
    Current Employee - Merchandiser in Baton Rouge, LA

    I have been working at Redbox full-time for more than a year

    Pros

    Great company to work for

    Cons

    use own vehicle, wear and tear. long hours.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Wonderful, Diverse, Inclusive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Level I Machine Support Technician  in  Villa Park, IL
    Current Employee - Level I Machine Support Technician in Villa Park, IL

    I have been working at Redbox full-time for more than a year

    Pros

    The best part about this job is the atmosphere. I've made many new friends who have common interests and I'm able to come to work dressed in comfortable clothing. Everyone including management is friendly. The job can get a little tedious and repetitive after a while, but there is always opportunity for training in new areas and the possibility of promotion. This is a great job to make decent money while going to school or working towards a better position. Great perks and great insurance.

    Cons

    Nothing so egregious it deserve complaint, overall a great place to work.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Solid work environment with unsure future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst  in  Oakbrook Terrace, IL
    Current Employee - Senior Financial Analyst in Oakbrook Terrace, IL

    I have been working at Redbox full-time for more than a year

    Pros

    The culture is not typical of most $2b companies in Illinois. Feels more like a start-up than a corproation

    Cons

    The culture feels like its starting to change (for the worse). Still better than most companies, but not as great as it used to be.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    casual culture, good salary, highly modern office with many amenities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Oakbrook Terrace, IL
    Former Employee - Senior Software Engineer in Oakbrook Terrace, IL

    I worked at Redbox full-time for more than a year

    Pros

    people are cool, salaries are very competitive, great office, very good benefits package for FTE. lots of company sponsored events, gifts to employees, recognition, execs tried to communicate with dev team about work conditions/teams, but feedback given was rarely put into practice

    Cons

    not a tremendous amount of career advancement for software. way too many contractors being hired for a short amount of time, after they became adept at the system, they were going and FTEs had to retrain them. doing development on the actual boxes required a lab with redboxes, hard to emulate for quick debug. lot's of lua script, also hard to debug

    Advice to ManagementAdvice

    hire less contractors and focus on cultivating domain-expert FTEs. there was way too much turnaround with contracts and having the FTEs retrain them constantly is counter productive

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Support Representative I
    Current Employee - Field Support Representative I

    I have been working at Redbox full-time for more than a year

    Pros

    Redbox has your best interests at heart. Yes, like any job, there are very sterssful weeks, and then the normal weeks. They keep you in the loop on how the company is doing, and offer many perks like a wellness program, and fun employee constests (one of which, I won!). You pretty much work on your own, and the pay is good.

    Cons

    You have to use your own vehicle at a level 1. This can cause serious wear and tear. And if you don't have a larger vehicle, good luck.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    FSR1 Richmond Virginia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FSR1  in  Fredericksburg, VA
    Current Employee - FSR1 in Fredericksburg, VA

    I have been working at Redbox full-time for more than a year

    Pros

    Likes the support our ROS gives us and the backing to do a good job each day and week. Our team leader is really good and helps each of us. I've been with another company before redbox and I never knew management from my ROS to my RM.

    Cons

    Company is terrific and I think the leadership is doing a great job.

    Advice to ManagementAdvice

    keep doing what you are already doing and support the ROS and team .

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    easy work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Representative I
    Current Employee - Field Service Representative I

    I have been working at Redbox as a contractor for more than a year

    Pros

    great company, just do your job and life is good

    Cons

    no room for advancement, been with company for over a year and can't seam to advance

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Flexible Hours, Good Pay, Self Supervised

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FSR1
    Current Employee - FSR1

    I have been working at Redbox part-time for more than 5 years

    Pros

    Good Pay
    Decent Vacation Time
    52 cents per mile reimbursement
    Working alone, self supervised

    Cons

    Use your personal car to travel from kiosk to kiosk
    Working on outside kiosks in bad/cold weather
    Part of your review is based on a secret shopper who might visit a kiosk after someone smashed the touch screen or vandalised the machine and it counts against you.

    Advice to ManagementAdvice

    More skip level meetings

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Nice place, nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant  in  Oak Brook, IL
    Former Employee - Administrative Assistant in Oak Brook, IL

    I worked at Redbox as a contractor for less than a year

    Pros

    Fast moving, fast growing company

    Cons

    Growing so fast, company needs to repeatedly take stock and re assess.

    Advice to ManagementAdvice

    organize

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Best company I have worked for. From a Former Contractor turned perm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Recruiter  in  Oakbrook Terrace, IL
    Current Employee - Senior Technical Recruiter in Oakbrook Terrace, IL

    I have been working at Redbox full-time for less than a year

    Pros

    The employees are treated very well within the company offering many great benefits outside of the normal health care and time off. Excellent 401K matching, concierge service and even stock grants if you are high enough level. All employees are eligible for a bonus. Salaries are competitive (I'm in HR, so I know). some of the most intelligent and creative people I know work here. No real dress code, people can wear t-shirts and jeans if you like. The pace is very fast and you need to be ready for it. Management does a good job listening to its employees and often come to us for new ideas. Also, most people are working 40 - 45 hrs a week. there may be times you need to work more, but we value work life balance.
    Rated 15 on Forbes top 100 fastest growing companies in 2012, so career opportunities are plentiful.

    Cons

    Constant change is a pro and con. If this is something you cannot keep up with, you will easily fall behind.

    Recommends
    Positive Outlook
    Approves of CEO

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