Redbox

  www.redbox.com
  www.redbox.com

Redbox Reviews

Updated November 24, 2014
Updated November 24, 2014
116 Reviews
2.9
116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark Horak
14 Ratings

Review Highlights

Pros
  • The company has good benefits, Expect the yearly bonus to go away next year (in 15 reviews)

  • The first place I worked at that allowed me to have a work/life balance (in 7 reviews)


Cons
  • Upper management fails to follow through accessing machine failures and maintenance (in 9 reviews)

  • This can cause serious wear and tear (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Lot of avoidable changes going on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Oakbrook Terrace, IL
    Former Employee - Anonymous Employee in Oakbrook Terrace, IL

    I worked at Redbox full-time (more than 3 years)

    Pros

    Relaxed dress code. Good benefits.

    Cons

    Not a productive work environment.

    Advice to ManagementAdvice

    Get a clue to what is going on from the actual workers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    The Worst Company I ever worked for!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox full-time (more than 3 years)

    Pros

    Getting to watch the movies for free.

    Cons

    Everything about the way this company is managed is awful!!

    Advice to ManagementAdvice

    The way you treat your employees is bad business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    FSR2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fsr2 in Chicago, IL
    Former Employee - Fsr2 in Chicago, IL

    I worked at Redbox full-time (more than an year)

    Pros

    good benefits and vacation time

    Cons

    company is always changing policies and procedures

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Great until activist investors got in!!

    Current Employee - Senior Level in Oakbrook Terrace, IL
    Current Employee - Senior Level in Oakbrook Terrace, IL

    I have been working at Redbox full-time

    Pros

    The company used to have some great talent in the technology space around chicago land area and they still do. Great benefits and pays relatively well

    Cons

    Until about 2 years Redbox was operating as a standalone unit. Changes in the management, especially when the technology leaders from redbox left - they were filled in by the corporate outerwall personnel. From that point on they have transitioned over to an less creative, enterprise mode operational environment.
    Add insult to injury, activist investors got in and they started the cost-cutting initiatives.

    Advice to ManagementAdvice

    You have some great talent and please make sure they don't leave because of an increasingly less creative environment.

  6. 2 people found this helpful  

    Good place to pursue a great career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management in Oakbrook Terrace, IL
    Current Employee - Middle Management in Oakbrook Terrace, IL

    I have been working at Redbox full-time (more than 5 years)

    Pros

    There may be times you need to work more, but we value work life balance. Great benefits. smart and dedicated peers. offers new oppurtunities, internal career growth is immense.

    Cons

    work in all kinds of elements and time constraints, Middle and Upper management unsure of how to execute and what new ideas to pursue. No idea how to deflect Netflix and streaming offerings in general. Continually starting and stopping new business as if they never tested the idea in market.

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great experience as a contractor at Redbox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Oakbrook Terrace, IL
    Former Employee - Senior Analyst in Oakbrook Terrace, IL

    I worked at Redbox as a contractor (more than an year)

    Pros

    I encountered great people, a friendly environment, cutting edge technologies, and plenty of opportunity to learn and contribute.

    Cons

    With recent cost cutting efforts by redbox's parent Outerwall, employee benefits, salaries, bonuses, and perks are being squeezed.

    Advice to ManagementAdvice

    Stop operating teams in silos. Not enough sharing of ideas and processes between the different lines of businesses. Teams need to be more cross-functional. Executive management also needs to educate itself more on agile and lean concepts.

    Recommends
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    A terrific idea that upper management tries to continue to squeeze.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager, Technology in Oakbrook Terrace, IL
    Current Employee - Manager, Technology in Oakbrook Terrace, IL

    I have been working at Redbox full-time (more than an year)

    Pros

    A fantastic crew of people, smart and dedicated to the goal. The first place I worked at that allowed me to have a work/life balance.

    Cons

    Middle and Upper management unsure of how to execute and what new ideas to pursue. No idea how to deflect Netflix and streaming offerings in general. Continually starting and stopping new business as if they never tested the idea in market.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    FSR1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox

    Pros

    vacation, benefits and 401k plan

    Cons

    work in all kinds of elements and time constraints

    Doesn't Recommend
    No opinion of CEO
  10. 2 people found this helpful  

    Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox full-time (less than an year)

    Pros

    The training was fairly good.

    Cons

    How the call center is operated. Had to raise a flag for help and go to the washroom.

    Advice to ManagementAdvice

    Get rid of having to raise a flag for help! Have enough people on the floor to efficiently answer questions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Was a fantastic place when it was redbox and a startup.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox

    Pros

    Super smart and talented redbox team and leaders. Phenomenal startup experience and learning. Real impact, real change, real growth.

    Cons

    Coinstar. Coinstar. Coinstar. The management at Coinstar shat the bed and tanked the business. They have no idea how to lead an entertainment company, and have sucked the life out of redbox to keep coin counting machines afloat.

    Advice to ManagementAdvice

    To redbox: Keep your head up.

    To Coinstar: Fire yourself and let redbox be free.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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