Regence BlueCross BlueShield of Oregon

www.or.regence.com
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Regence BlueCross BlueShield of Oregon Reviews

Updated July 1, 2015
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2.7
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Recommend to a friend
Approve of CEO
Regence BlueCross BlueShield of Oregon President & CEO Mark B. Ganz
Mark B. Ganz
24 Ratings

49 Employee Reviews

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  1. Appeals

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regence BlueCross BlueShield of Oregon

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Immediate management is great to work for

    Cons

    Upper management is not employee focused Terrible benefits

    Advice to Management

    Focus on employees


  2. Helpful (1)

    Former employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR

    I worked at Regence BlueCross BlueShield of Oregon full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Regence is a good company to work for. There are many opportunities to advance yourself. Benefit compensation is good. In house fitness center and the company promotes fitness.

    Cons

    There is not much work/life balance. In light of the ever changing health care industry there are many lay-offs and off shore hiring to control budget needs. There is a lot of squeezing past the blood out of a turnip from current employment base.

    Advice to Management

    Mangement has become a very off hands involvement. It would be nice if upper management showed compassion and treated their divisions like they actually cared.


  3. Helpful (1)

    Limited Advancement but Good People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk in Salem, OR
    Former Employee - Clerk in Salem, OR

    I worked at Regence BlueCross BlueShield of Oregon full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The people that you get to work with are the best reason to work at Regence. They became my extended family.

    Cons

    A lot of my daily tasks were very monotonous and repetitive. Sales goals, and contracts with their accounts determine if you keep your job too, and that is stressful. There is a very structured way in which to advance and it takes lots of time.

    Advice to Management

    Keep an eye on the big picture by taking the time to really know your people. If you have dedicated employees then you can accomplish anything. Also know their skill value in the marketplace, so you don't loose very valuable employees over the long run.


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  5. Helpful (2)

    Great retirement benefits -- if you can live long enough

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Portland, OR
    Former Employee - Analyst in Portland, OR

    I worked at Regence BlueCross BlueShield of Oregon full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Coworkers were great, plenty of communication, medical benefits mediocre but the best 401(k) match I've seen (100% match up to 6% plus usually a 5% bonus deposit at year end). Annual incentive bonuses are another high point. Pay is lower than competitors but on site amenities and work from home options (if allowed) can help.

    Cons

    Officially not for profit, but it runs like a for-profit. Employees are disposable, one layoff after another. Plans change constantly without warning. Money gets squandered on systems upgrades and purchases. Work is high stress--and often tedious and pointless, because management plans change so often that you might end up abandoning projects half finished. Performance reviews are on a bell curve, so you are competing with your coworkers, not against your goals. This can lead to backstabbing--though that is counter productive, since your coworkers are your best references for your next job. And you will either get laid off, or assume the extra workload from a laid off friend. Surprisingly, though, the CEO is a really nice guy . . . and some upper management are straight shooters as well. Still, the bad apples make the bad decisions that cost everyone dearly.

    Advice to Management

    Your front line employees made the company great--acknowledge them and reward them. Treat them like human beings, not disposable containers. Make informed decisions and stick to them. Also, stop the layoffs. No one can devote their lives to a job that is likely to disappear in a flash.


  6. Helpful (2)

    Doesn't Act Not for Profit

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regence BlueCross BlueShield of Oregon full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good Pay and location. The employees have good intentions.

    Cons

    Political, Top Heavy, Layoffs Happened as often as the seasons change, PTO doesn't accumulated that quick, Health Benefits aren't the greatest, leaders constantly backstabbing each other

    Advice to Management

    Go talk to the people that do their job, things are broken, morale is at an all time low, care about your employees


  7. Helpful (2)

    Find another place to work...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Services in Portland, OR
    Current Employee - Member Services in Portland, OR

    I have been working at Regence BlueCross BlueShield of Oregon

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The CEO is a really good speaker with great visions but doesn't have the staff to pull it off.

    Cons

    Way too top heavy in mgnt that get paid too much money. All they seem to do is have meetings but the majority of them have no clue what is going on with the front lines. They are all about the numbers but they don't know how to truly service the customers. The supervisors never meet with the front line employees to find out how to do the jobs better. And now the company is outsourcing to India with people that have no clue what we do and can't speak the language just because they are cheaper so upper mgnt can line their pockets.

    Advice to Management

    Learn your employees strengths and get rid of the weak employees instead of the seasoned ones that know what they are doing. That is what calibration is for!! We saw a lot of really good employees get laid off while they kept the ones that have no clue how to do their jobs and made all the errors. Thats because the supervisors don't take the time to get to know who works for them because the sup is in one state with employees in different states. Get rid of more middle and upper mgnt and keep the people that are making a difference.


  8. Beware

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regence BlueCross BlueShield of Oregon

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Did not find one except cheap premiums but not better coverage

    Cons

    Outsourcing over 600 jobs some departments are just gone now


  9. Helpful (2)

    When you don't know where you're going, does it matter how you get there?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - E-learning Specialist in Portland, OR
    Former Employee - E-learning Specialist in Portland, OR

    I worked at Regence BlueCross BlueShield of Oregon full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Onsite gym facility, though you have to pay extra to use it. The people I worked with were great. The management...not so good.

    Cons

    CEO gets multi-million dollar salary while staff cuts are continuous (10-15 at a time, so as not to attract attention from the media). There's no plan to get through the future successfully. They claim they have one, but never produce it for inspection. CEO is much more concerned with his Direct Health Services companies such as WellPower, SpendWell, BridgeSpan, etc than with the success of Regence

    Advice to Management

    Employees are YOUR customers. Listen to them. Treat them well. Or this place is going to fold faster than you can say Affordable Care Act. Consider temporary pay cuts to senior staff rather than taking out your management mistakes on employees by laying them off.


  10. Membership Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regence BlueCross BlueShield of Oregon (More than 5 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    lots of room for growth and advancement, excellent benefits

    Cons

    located in downtown Portland no parking

    Advice to Management

    listen to your frontline staff they are the ones who know what it takes to get the work done


  11. Eligibility Processor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR

    I worked at Regence BlueCross BlueShield of Oregon full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    For the most part I loved my co-workers, decent benefits.

    Cons

    No organization, decisions are made without first consulting their experts and are made without verification the plan will even work to begin with. Too many workarounds are needed to be able to complete your work efficiently. All work will eventually be outsourced to India. A lot of favoritism goes on all over the company, which allows a lot of backstabbing to happen and incompetent people be promoted.

    Advice to Management

    Stop hiring more upper management-they are not needed & stop giving upper management all the higher bonuses, they do not do all the real hard work that keeps the company afloat. Stop letting unfit & unknowledgeable supervisors be in charge of good people.



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